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All properties in Durban, KwaZulu-Natal (province), South Africa
1 room, 2 adults

The Royal Hotel, Durban, South Africa

3-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Connecting/adjoining rooms available
  • Free WiFi
267 Smith Street, Durban, KwaZulu-Natal, 4001, South Africa

3-star hotel with restaurant, near uShaka Marine World
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Wellness Area
Great wellness & sports facilities
Breakfast
Tasty breakfast
Location
Location is ok
Amenities
Amenities are not the best

The Royal Hotel, Durban, South Africa

  • Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View
  • Deluxe Double Room, 1 Queen Bed, Non Smoking, Bay View
  • Deluxe Double or Twin Room, 1 King Bed, Non Smoking, Bay View
  • Family Room, Multiple Beds, Non Smoking, City View
  • Executive Room, 1 King Bed, Non Smoking, Bay View

What’s around The Royal Hotel, Durban, South Africa

Landmarks

  • In Durban Central Business District
  • UShaka Marine World - 33 min walk
  • Durban Beach - 41 min walk
  • Durban International Convention Centre - 17 min walk
  • Golden Mile - 19 min walk
  • Durban Art Gallery - 1 min walk
  • Farewell Square - 1 min walk
  • Durban City Hall - 1 min walk

Getting around

  • Durban (DUR-King Shaka Intl.) - 36 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

  • Train station shuttle

  • Cruise terminal shuttle *

Parking

  • Self parking (limited) *

Offsite

  • Beach shuttle *

  • Theme park shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1845
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

The Royal Hotel, Durban, South Africa’s small print

Also known as

  • Royal Durban
  • Royal Hotel Durban
  • The Royal Hotel Hotel
  • The Royal Hotel Durban
  • The Royal Hotel Hotel Durban

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 11 years old are not allowed in the spa.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs ZAR 70 per day

Buffet breakfast is offered for an extra charge of ZAR 165 for adults and ZAR 165 for children (approximately)

Airport shuttle service is offered for an extra charge of ZAR 350 per vehicle (one way)

Airport shuttle for children between the ages of 5 and 11 costs ZAR 150.00 (one-way)

Cruise ship terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge

Beach shuttle and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Royal Hotel, Durban, South Africa

  • Are pets allowed at The Royal Hotel?
    Sorry, pets aren't allowed.
  • Is parking offered at The Royal Hotel?
    Yes. Self parking costs ZAR 70 per day. Parking spots may be limited.
  • Is airport shuttle service offered by The Royal Hotel?
    Yes, an airport shuttle is available. The charge is ZAR 350 per vehicle one way.
  • What are the check-in and check-out times at The Royal Hotel?
    You can check in from 2:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near The Royal Hotel?
    Yes, there's an onsite restaurant.

Recent reviews

Good 7.4 From 89 reviews

Very good 8.0
Vintage style
We had to pay R75 per day for parking and I was not told in advance. The carpet in my room(642) was dirty or stained. Otherwise I like the vintage and elegant decor. The porters were helpful. Great service at the restaurant.
za3 night trip
Very good 8.0
The stay was fine but need to look at fixing their furniture in time before guests arrive.
Alice, za5 night family trip
Good 6.0
Dissapointed
It was fair but most amazing was scarcity of drinking water just a mere tap water n i had to complain first before they can cnhange our bedding....they just made the bed without changing sheets ,pillow cases n towels let alone refilling tea/coffee stuff n toiletries in the bathrooms n end up buying toilet paper .... remember we stayed 5 nights there but at after a reguested to speak to the manager everything was taken care of.Remember i syeyed in this hotel in 2015 but this year i dnt know what happened. During breakfast they end up counting food .i wonder why they accomodaye so many guest they cannot afford to feed them breakfast .
Irene, za5 night family trip
Fair 4.0
Pics online deceiving.Pool water was green & disgusting.Room wasn't set up as requested originally.Wifi in the room kept loosing signal.Tv in RM 643 wasn't clear but snowy.Breakfast at the cafe wasn't great.Hotel could do with an upgrade as it's definitely dated. Great location as it's close to transport an good surrounding shops/mall. Restoration definitely required in the city too.
za2 night family trip
Exceptional 10.0
Amazing service , most friendly staff,spotless cleaning Royal hotel is our second home We have great time with my partner Keep up on your super service
bonisiwe, za2 night trip
Exceptional 10.0
stay was good for its price. Breakfast was very good. We are vegetarians, they accomodated vegetarian food also.
Vinit Prakash, sg3 night trip
Exceptional 10.0
Room service must improve on customer requests
I stayed 3 nights with my friend the place is very clean and interesting. The bar and food also good with reasonable price.Their breakfast is the best.The only problem we had its a iron we did a request and they didn't bring it we called them again the phone was ringing with no respond until we went out. Rather than that i really enjoyed our stay and definitely i will visit again.
Dzunani, za3 night trip with friends
Exceptional 10.0
Perfect
Place should be 5 star. Very professional and friendly staff well spoken. The rooms and building is very clean and safe every was working and in perfect oder. I loved it
Kgomotso, za2 night romance trip
Poor 2.0
Service is very bad
Not good at all, I was never offered accommodation there at The Royal Hotel, hence I've made the booking online and was confirmed.
Mzwakhe, za1 night trip
Exceptional 10.0
Amazing!
Nomsa, za1 night romance trip

The Royal Hotel, Durban, South Africa

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