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Riu Cancun All Inclusive, Cancun, Mexico

3.5-star3.5 stars
Blvd. Kukulcan, Km 9, Manzana 50, Lote 5Zona Hotelera, CancunQROO77500Mexico

Avenida Kukulkan beachfront resort with 6 restaurants, spa
  • Free buffet breakfast, free WiFi, and free parking
Very Good8.4
Location
Great location
Breakfast
Tasty breakfast
Bar and Beverages
Bar is awesome
Wellness Area
Wellness & sports facilities could be improved
965See all 965 Hotels.com reviews
From 10,533 reviewsTripAdvisor Traveller Rating

Riu Cancun All Inclusive, Cancun, Mexico

from NZ$372
  • Junior Suite Ocean View
  • Standard Room Ocean View
  • Standard Mexico -
  • Standard Vista al Mar Mexico
  • Junior Suite Mexico - Vista al Mar
  • Super Saver
  • Standard Oceanview Latam
  • Standard Oceanview Europe
  • Suite, Ocean View
  • Standard Ocean View Brazil
  • Junior Suite Ocean View Brazil
  • Suite Ocean View Brazil
  • Junior Suite, Ocean View (B2C)
  • Standard Room, Ocean View (B2C)

At a glance

Key facts

Hotel size

  • This hotel has 569 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • All-inclusive (gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • 6 restaurants
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 4
  • Swim-up bar
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Sauna
  • Billiards or pool table
Working away
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages

  • All meals, snacks, and local beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

Relax and indulge in a variety of treatments at the Renova Spa or sunbath alongside one of four freshwater swimming pools. A sauna, Jacuzzi, and gym are also at your disposal at the onsite spa.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Riu Cancun All Inclusive, Cancun, Mexico’s small print

Also known as

  • All Inclusive Riu
  • Riu Cancun All Inclusive
  • Cancun Riu Hotel
  • Riu Cancun Hotel Cancun
  • Riu Cancun Mexico
  • Rui Cancun
  • All Inclusive Riu Cancun
  • Cancun All Inclusive Riu
  • Cancun Riu
  • Cancun Riu All Inclusive
  • Riu
  • Riu All Inclusive
  • Riu All Inclusive Cancun
  • Riu Cancun

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Riu Cancun All Inclusive, Cancun, Mexico

Landmarks

  • In Hotel Zone
  • Plaza Caracol Mall - 3 min walk
  • Caracol Beach - 4 min walk
  • Cancun Convention Center - 5 min walk
  • Forum Beach - 6 min walk
  • Gaviota Azul Beach - 7 min walk
  • Forum By The Sea Mall - 8 min walk
  • Delphinus Dreams - 9 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive
  • Free self parking

Recent reviews

Very Good 8.4 From 965 reviews

Riu Cancun All Inclusive, Cancun, Mexico
Good6.0
Roy Cancun
Front desk service was bad. No customer service. Property needs updating, rooms and bathrooms are old. The food was ok
A Traveller, us4 night trip with friends
Riu Cancun All Inclusive, Cancun, Mexico
Exceptional10.0
Family Trip
I truly enjoyed the trip.
Beverly, us4 night trip
Riu Cancun All Inclusive, Cancun, Mexico
Good6.0
Not Bad / Not Amazing
This is definitely a party type hotel experience, so if that's what you're looking for it's great. The location is good right in the heart of Cancun just don't expect anything too upscale or authentic. The property itself is fine, though perhaps a bit run-down and could use some updated decor. The food was pretty decent for an all-inclusive though my group ate at one of the buffets most of the time, mainly because there was always a long wait for the other restaurants. Beach and ocean are beautiful. Good views from our balcony.
A Traveller, us3 night trip with friends
Riu Cancun All Inclusive, Cancun, Mexico
Exceptional10.0
Food was ok but not great. We actually went out for dinners most nights. Elevators sucked. Had to take stairs a lot. Location great. Staff great resort all in All was good
Shawn, us7 night trip
Riu Cancun All Inclusive, Cancun, Mexico
Exceptional10.0
Great stay at Riu Cancun
I had a great stay! Staff was friendly, polite, and there to answer any questions. Service was overall great, but only complaint would be elevator service. Some would not function whenever I would press the button to go to my floor. Long lines many times and would have to wait for another elevator. I will most likely request a room on the other end past the sport bar next time. Elevator is less crowded and less of a walk to other spots. Good food, but sometimes slow to come out if I ordered from menu. Other than that, I enjoyed my stay very much.
A Traveller, us4 night trip with friends

See all reviews

Riu Cancun All Inclusive, Cancun, Mexico

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