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Chanalai Garden Resort, Kata Beach

Photo gallery for Chanalai Garden Resort, Kata Beach

Outdoor pool
Aerial view
Signature Club Room | Premium bedding, minibar, in-room safe, individually furnished
Daily buffet breakfast (THB 530 per person)
Lobby

Overview of Chanalai Garden Resort, Kata Beach

Chanalai Garden Resort, Kata Beach

4.0 star property
4-star hotel with 2 restaurants, near Kata Noi Beach
8.4 out of 10 Very good
8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
247 Koktanode Rd, Kata Beach, Karon, Phuket, 83100
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference centre
For families
  • In-room childcare (surcharge)
  • Children's club (free)
  • Fridge
  • Connecting/adjoining rooms available
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Kata Beach - 4 min walk
  • Kata Noi Beach - 15 min walk
  • Karon Beach - 26 min walk
  • Nai Han Beach - 9 min drive
  • Rawai Beach - 10 min drive
  • Patong Beach - 11 min drive
  • Jungceylon Shopping Center - 11 min drive
  • Bangla Road - 12 min drive
  • Kalim Beach - 13 min drive
  • Phuket Weekend Market - 17 min drive
  • Central Festival Phuket Shopping Center - 17 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 69 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • Andaman Coffee Co - 6 min walk
  • Food Market Kata - 3 min walk
  • Two Chefs หาดกะตะ - 2 min walk
  • Kata Mama Seafood - 1 min walk
  • Kata BBQ - 2 min walk
Map

About this property

Chanalai Garden Resort, Kata Beach

Putting you within a 10-minute drive of Kata Beach and Karon Beach, Chanalai Garden Resort, Kata Beach features a free kids' club and offers an airport shuttle (available 24 hours) for THB 1200 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Morakot Restaurant, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a poolside bar, a health club and a fitness centre. Fellow travellers say great things about the overall value and comfortable guest rooms.

Languages

English, Filipino, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 209 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Childcare in room (surcharge)

What to do

  • Beach nearby
  • Golfing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 6 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Hand-held shower heads
  • Wheelchair-width doorways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Morakot Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Spice Trail – This restaurant serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: THB 2000.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 530 for adults and THB 265 for children
  • Airport shuttle service is offered for an extra charge of THB 1200 per vehicle (one-way. Maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 1000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Tropical Garden Phuket
Tropical Garden Resort
Tropical Garden Resort Phuket
Tropical Resort Garden
Chanalai Garden Resort Kata Beach
Chanalai Garden Resort
Chanalai Garden Kata Beach
Chanalai Garden
Tropical Garden Kata
Chanalai Garden Resort Phuket/Kata Beach
Tropical Garden Hotel Kata Beach

Frequently asked questions

Does Chanalai Garden Resort, Kata Beach offer free cancellation for a full refund?
Yes, Chanalai Garden Resort, Kata Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chanalai Garden Resort, Kata Beach?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chanalai Garden Resort, Kata Beach?
Yes, there's an outdoor pool.
Are pets allowed at Chanalai Garden Resort, Kata Beach?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Chanalai Garden Resort, Kata Beach?
Yes, there's free self parking.
Is an airport shuttle service offered by Chanalai Garden Resort, Kata Beach?
Yes, an airport shuttle is available. The charge is THB 1200 per vehicle one-way.
What are the check-in and check-out times at Chanalai Garden Resort, Kata Beach?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Chanalai Garden Resort, Kata Beach and nearby?
Have fun with activities such as scuba-diving, body boarding and windsurfing, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and a garden.
Are there restaurants at or near Chanalai Garden Resort, Kata Beach?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Chanalai Garden Resort, Kata Beach have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Chanalai Garden Resort, Kata Beach have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Chanalai Garden Resort, Kata Beach like?
Chanalai Garden Resort, Kata Beach is a short 4-minute walk from Kata Beach and 15 minutes' walk from Kata Noi Beach.

Reviews

8.4

Very good

8.4/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Andrew, 4-night trip
Verified Hotels.com guest review

6/10 Good

The room was nice, great balcony with sea view. The noise from other rooms was loud. It was too hard to get to room, stairs, walking down various halls, two separate elevators… my air conditioner broke and leaked all over the floor. Front desk couldn’t communicate to me what was going on. Men came to fix it. Still leaked all night and I hear the dripping and all of the floor and counter and my belongings were wet. No solution or apologies were made. The hotel is in a good location, quick walk to beach and shops and restaurants.
shareen, 3-night trip
Verified Expedia guest review

6/10 Good

COULD BE BETTER
Hotel is ok but for the money i was expecting better. Paid extra for Executive room but as photos show it is very basic, paid for the sea view which was nice. Most of the time there was no hot water, only tepid. Air con was noisy.....fridge was noisy.....housekeepers some days left no clean towels which is fine (dont mind using towels again) but took the old ones....no pool towels too.....didnt refresh coffee.....had to chase after them for these items. Restaurant offers evening buffet but noticed food being laid out for this mid afternoon. The staff are helpful, hard working and friendly Hotel is in good location just a few steps across busy main road to the beach where there are good value restaurants........be aware that if you have walking difficulties this hotel has many steps.
Peter, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are extremely helpful.
Andrew, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We had a really great time. No problems or complaints.
Kermit, 7-night family trip
Verified Hotels.com guest review

6/10 Good

The resort is good, but a bit worn down. Staff is super friendly and helpful. The place is very clean and the view is amazing. BUT fireworks.. every night big batteries are being sold on the beach to intoxicated tourists. This means that you’ll hear bangs and noise throughout the evening. This was a huge inconvenience as we stayed here with our 6 months old daughter. Would not do it again.
Karina, 13-night family trip
Verified Expedia guest review

4/10 Fair

The hotel is only a short walk to the beach & it is an easy walk into town. Breakfast was ok. However the hotel is way below the standard of a 4*. It is very tired looking & needs upgrading everywhere. They still use shower curtains & the shower hose was black! The restaurant was practically empty most nights & the atmosphere was non existent. Staff tried to be helpful but were ineffective. We did change rooms but to be honest the next room was no better than the previous one. A very disappointing stay.
Verified Expedia guest review

10/10 Exceptional

It was a great hotel. It has great services and amenities. The room was cleaned daily and the staff was perfect. The assistant manager Jon was lovely, professional and very helpful.
Verified Expedia guest review

6/10 Good

Riashet, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Riashet, 4-night trip with friends
Verified Hotels.com guest review