Ibis Nova Serrana

2.0 star property
No-frills hotel in Nova Serrana

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Ibis Nova Serrana

Photo gallery for Ibis Nova Serrana

Standard Room, 2 Single Beds
Breakfast for a fee
Hair dryer, towels

Overview of Ibis Nova Serrana

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Child-friendly activities
Av Jose Batista Filho 2880, Bairro Franciso Lucas, Nova Serrana, Minas Gerais, 35519-000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Arcade/games room
  • Front desk safe
  • Snack bar/deli
  • Luggage storage
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Minibar
  • Arcade/games room

Room options

Superior Suite, 1 Double Bed, Accessible (Adapted 1 3/4 bed)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About this area


  • Restaurante Liber Hotel - 10 min walk
  • Restaurante da Dona Fia - 5 min drive
  • Pizzaria e Restaurante Coelhão - 3 min drive
  • Pizzaria do Anisio - Pizza Paulista - 5 min drive
  • Bar e Restaurante Velho Chico - 4 min drive

About this property

Ibis Nova Serrana

Ibis Nova Serrana is a great choice for a stay in Nova Serrana.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Protected Tourist (Brazil)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms


  • Check-in time starts at noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Parents must have child's birth certificate and photo ID*


  • Pets allowed (dogs and cats only, 1 total, up to 33 lb per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls and litter boxes available


  • Free WiFi in public areas


  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Snack bar/deli

Working away

  • Business centre


  • 24-hour front desk
  • Luggage storage


  • Safe-deposit box at front desk
  • Arcade/games room


  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels


  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 50 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Protected Tourist (Brazil) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


This property accepts credit cards. Cash is not accepted.

Also known as

Ibis Nova Serrana Hotel
Ibis Nova Serrana Nova Serrana
Ibis Nova Serrana Hotel Nova Serrana

Frequently asked questions

Does Ibis Nova Serrana offer free cancellation for a full refund?
Yes, Ibis Nova Serrana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ibis Nova Serrana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Ibis Nova Serrana?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lb per pet. There's a charge of BRL 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Ibis Nova Serrana?
You can check in starting at noon. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Ibis Nova Serrana and nearby?
Ibis Nova Serrana has an arcade.
What's the area around Ibis Nova Serrana like?
Ibis Nova Serrana is located a short 14-minute walk from Nova Serrana City Hall.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

ILTON, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Gustavo, 1-night business trip
Verified guest review

10/10 Exceptional

JOELMA, 1-night trip
Verified guest review

4/10 Fair

Desastroso atendimento
Inacreditável o atendimento em minha chegada, horrivel e desastroso. Cheguei ao hotel por volta de 18h para realizar o checkin, com muita pressa pois tinha compromissos agendados, quando a recepcao ao realizar o checkin mencionou que estavam sem toalhas. Como assim sem toalhas?! isso mesmo. Devido a um grupo (uma banda hospedada) as toalhas tinham acabado e tinham que esperar chegar da lavanderia que era em outra cidade, isso mesmo, outra cidade. Isso tudo mencionado pelos atendentes. Ainda me perguntaram se eu queria me hospedar. Alem de quererem me deixar sem toalhas de banho, queriam me deixar sem lugar pra ficar tambem. Desastroso!! Após alguns minutos pegaram toalhas em outros quartos e me entregaram. Nao apenas isso, quando entro no quarto, a cama estava sem roupa de cama, lençol, fronha dos travesseiros e cobertores. Mais uma vez tive que ir ate a recepção para providenciarem. O que me atrasou em todos meu compromissos. Muito decepcionado com o atendimento. Espero que a franquia tome as devidas providencias. Desastroso! Estrutura nova, porém equipe e logística horríveis!
Henrique, 2-night family trip
Verified guest review

6/10 Good

2-night business trip
Verified guest review

10/10 Exceptional

Instalações excelentes, próxima à BR, café da manhã muito bom e o único fato a lamentar é falta de garagem, só tem estacionamento na calçada mas, a hospedagem foi ótima
Walter, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andre, 1-night business trip
Verified guest review

10/10 Exceptional

muito bom
Rubia Bortoni, 1-night business trip
Verified guest review

10/10 Exceptional

Rogerio, 1-night trip
Verified guest review

10/10 Exceptional

Andre, 1-night business trip
Verified guest review