Up América Plaza

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Overview of Up América Plaza

Up América Plaza

3.5 star property
City-center hotel within easy reach of Obelisco

7.4/10 Good

200 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Bartolome Mitre 1744, Buenos Aires, BUE, 1744
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In El Centro
  • Obelisco - 18 min walk
  • Palermo Soho - 20 min drive

Getting around

  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 21 min drive
  • Ministro Pistarini Intl. Airport (EZE) - 39 min drive
  • Buenos Aires Belgrano Station - 4 min drive
  • Buenos Aires Corrientes Station - 5 min drive
  • Buenos Aires September 11 Station - 17 min walk
  • Congress Station - 3 min walk
  • Callao Station - 5 min walk
  • Saenz Pena Station - 7 min walk
  • Area shuttle (surcharge)

About this property

Up América Plaza

3.5-star hotel in the heart of El Centro
Near Obelisco, Up América Plaza provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • A porter/bellhop, a vending machine, and luggage storage
  • Multilingual staff, concierge services, and an elevator
Room features
All guestrooms at Up América Plaza boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 21-inch TVs with cable channels
  • Daily housekeeping and desks

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 10 per night)

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1999

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 21-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 0.50 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 12 for adults and USD 12 for children (approximately)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 800.0 per stay

Parking

  • Self parking costs USD 10 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

America Plaza Buenos Aires
America Plaza Hotel
America Plaza Hotel Buenos Aires
Plaza Hotel America
America Plaza
Amerian Congreso Buenos Aires
Amerian Congreso Hotel
America Plaza Hotel
Up América Plaza Hotel
Up América Plaza Buenos Aires
Up América Plaza Hotel Buenos Aires

Frequently asked questions

Does Up América Plaza offer free cancellation for a full refund?
Yes, Up América Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Up América Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Up América Plaza?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Up América Plaza?
Yes. Self parking costs USD 10 per night.
What are the check-in and check-out times at Up América Plaza?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Up América Plaza?
No, this hotel doesn't have a casino, but Puerto Madero Casino (7-min drive) is nearby.
Are there restaurants at or near Up América Plaza?
Yes. Nearby restaurants include Cervantes (3-min walk), Celta Bar (5-min walk), and Squzi (5-min walk).
What's the area around Up América Plaza like?
Up América Plaza is in El Centro, a short 3-minute walk from Congress Station and 18 minutes' walk from Teatro Colon.

Overall score and ratings

7.4

Good

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

RODOLFO, 1-night trip
Verified Travelocity guest review

4/10 Fair

Dingy, old, dirty looking. Very cheap though, so the conditions were expected. Only needed the room to catch a few hours sleep.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

few deficiencies
The location of the hotel was great. The staff especially Mateas were super helpful, courteous. The internet though advertised to be in room , was hardly capturable , except in lobby. The greatest deficiency was housekeeping. One day they did not even clean the room. Everyday we had to ask for new towels. They would take the dirty ones , but not leave clean ones, you then had to call front desk in order to get fresh towels.The only other thing which was minor in that they controlled the a/c, most of the time only the fan worked, was told ambient temp had to be a certain temp before a/c would kick in (after complaining a few times however it miraculously stayed cold.
Verified Expedia guest review

4/10 Fair

Right in the center of the capital...
Right off we chaged room because of lousy wifi signal. Given a triple room on the first floor..not too bad at first. Then as the two weeks past it just got worse.. The buffet was actually more a CONTINENTAL BUFFET. There were no eggs and only had rolled slices of ham and sweets and bread. Not for gluten free diets! Buffet did not look like the online photo. Small space and cold and drafty. A fruit salad in a bowl was drowned in orange juice. I learned too late to ask for a whole apple... After the first two days it was cold in room #104, window didn't close properly and cold air was coming in. It was four (4) degrees and the heating didn't work. Service guy said they needed two day to open the wall to fix what was burned. The last few days when system got turned on it made a very loud noise, so it got turned off. Internet was impossibly maddening! I brought my iPad along so I could message home, avoiding long distance calls. Consecutive days without Internet...even in the lobby it was spotty at best. Being planet contious we put towels out of the shower back on the rack. Too late we discovered that when they were put on the floor and hanging from the tub, the maid actually put them back on the rack, sometimes just tossing them there. For two days unknowingly we used the towels that had been put on the floor (my husband had aclually wiped the floor with them after showering) these were used on our faces! Two days no towels. Saturday one elevator worked. Charged for local calls
The kitchen...
Yesterday coffe cup..
Palacio de Congreso
Breakfast buffet..
Verified Expedia guest review

10/10 Exceptional

Needs better towels.
As always, it's was a pleasant stay. We like this hotel very much.
Verified Hotels.com guest review

8/10 Very good

Very nice hotel, friendly staff. The only things t
I like yhe location, the staff and yhe rooms are big enough and clean.
Verified Hotels.com guest review

2/10 Poor

Bad Hotel
Our stay was not as we had planned. Very BAD.....We arrived at our America Plaza Hotel and was given a dirty room.There were dirty towels and water leaking from the air condition.No hot water in the shower.Room carpet was dirty and after request was given a little better room but still no hot water in our room and water leaking fron air condition.....So we decided to change our hotel and got a better hotel.
Verified Hotels.com guest review

8/10 Very good

Central location reasonably priced
We stayed at the America Plaza Hotel for a week and found it a reasonably central location with good dining options nearby and access to the subway. The hotel was adequate for our purposes and the staff were mostly helpful, particularly the chief receptionist who assisted us via email prior to our stay. Our very limited Spanish didn't help as some staff also had very limited English. This hotel appears to cater more for the Latin American market but suited us fine.
Verified Expedia guest review

10/10 Exceptional

I like the location of this hotel
I like to stay here because it's close to just about everything.
Verified Hotels.com guest review