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The Com Plex Motel

3.0 star property
3-star Whakatane motel with restaurant

Choose dates to view prices

The Com Plex Motel

Photo gallery for The Com Plex Motel

Front of property - evening/night
Family Studio Suite, Accessible
Top Floor Studio Suite | Bathroom
Restaurant
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of The Com Plex Motel

9.6

Exceptional

Property highlights

  • Free WiFi
  • Free parking
  • Restaurant
  • Air conditioning
Map
39 The Strand, Whakatane, Bay of Plenty, 3120
Main amenities
  • Daily housekeeping
  • Restaurants
  • Air conditioning
Feel at home
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Free self-parking
  • Mini-fridge
  • Free toiletries

Room options

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite

Accessible Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite

Ground Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible

Family Studio Suite, Accessible

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Top Floor Studio Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

About this area

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • Gibbo's Fresh Fish - 3 min drive
  • Cafe 4U - 4 min walk
  • MOXI Cafe - 6 min drive
  • McDonald's - 18 min walk
  • Burger King - 16 min walk
Map

About this property

The Com Plex Motel

Enjoy your visit to Whakatane with a stay at The Com Plex Motel. You'll have free perks such as WiFi and self-parking.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Mini fridge

More

  • Daily housekeeping

Special features

Dining

The Comm Restaurant & Bar – On-site restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Administrative fee: NZD 0 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Frequently asked questions

Does The Com Plex Motel offer free cancellation for a full refund?
Yes, The Com Plex Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Com Plex Motel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at The Com Plex Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Com Plex Motel?
Yes, there's free self parking.
What are the check-in and check-out times at The Com Plex Motel?
You can check in from 2:00 PM - 7:00 PM. Check-out time is 10:00 AM.
Are there restaurants at or near The Com Plex Motel?
Yes, there's an on-site restaurant, The Comm Restaurant & Bar.
What's the area around The Com Plex Motel like?
The Com Plex Motel is a short 2-minute walk from Wairere Falls and 3 minutes' walk from Mataatua: The House That Came Home.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Night Sleepover
The key was a bit tricky to use (bit tight) and the security lights were a bit bright so having decent curtains helped to keep the light out of the room
Josephine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joelene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle J, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Liked the space between apartments
KP Builders, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Daily maid service if required was a wonderful option. I did not like there was no sink to rinse dishes. The rooms were attractive clean and new. The receptionist was exceptional. She had to deal with our horror on finding no booking was held. The staff responded in exactly the way I would always hope to be treated. The issue was not caused by the Motel. It was caused by expedia not forwarding our booking with the correct date. They had also booked the wrong room, A third floor room with no access for a wheelchair accessible booking.
Laurian, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The beds were so comfortable could have stayed I them all day. Haha. It was a lovely motel very clean.
Tina, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice pub next door for dinner, they will also do any of the meals so you can take back to your unit
Craig, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

4.5 stars
Cristiano, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

All good …. the only niggle was the ‘super bright security light’ located near the reception. It was aimed directly at the area we were staying in. With the very good curtains drawn, still not a very dark environment to sleep in. I realise not everyone will be concerned about this, but I prefer a dark room to sleep in. All else was great, we would stay again.
Graham, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quiet, convenient, good price, spotless
Desiree, 1-night romance trip
Verified Expedia guest review