The Excelsior Hotel

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Indoor pool
Indoor pool
Indoor pool

Overview of The Excelsior Hotel

The Excelsior Hotel

4.0 star property
4-star ski hotel with spa, near Arosa Ski Resort

8.4/10 Very good

82 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Sonnenbergstrasse, Arosa, GR, 7050
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Library
For families
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Zurich Airport (ZRH) - 114 min drive
  • Langwies Station - 12 min drive
  • Arosa Station - 14 min walk
  • Chur (ZDT-Chur Train Station) - 32 min drive
  • Free ski shuttle

About this property

The Excelsior Hotel

4-star family-friendly hotel in the mountains
At The Excelsior Hotel, you can look forward to a free breakfast buffet, a library, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Take some time to relax at the onsite spa. Be sure to enjoy a meal at Restaurant Halbpension, the onsite restaurant. Enjoy the gym, as well as activities like mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a steam room.
You'll also find perks like:
  • An indoor pool
  • Bike rentals, self parking (surcharge), and a front desk safe
  • A porter/bellhop, concierge services, and luggage storage
  • Tour/ticket assistance, smoke-free premises, and an elevator
Room features
All guestrooms at The Excelsior Hotel boast perks such as pillow menus and separate sitting areas, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Highchairs, children's slippers, and art supplies
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with tubs or showers and children's robes
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and heating


English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms
  • Arranged over 6 floors


  • Check-in time from 3 PM - 9:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 9:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Uncovered onsite self parking (CHF 15 per night)
  • Onsite parking limited


  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's games
  • Toys
  • Art supplies

What to do

  • Hiking/biking trails
  • Rock climbing nearby
  • Ice skating nearby

Working away

  • Meeting room


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage


  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room


  • Elevator
  • Handrails in stairways
  • Lever door handles


  • English
  • French
  • German
  • Italian


  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Bathrobes and slippers
  • Children's robes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Highchair


  • Daily housekeeping
  • In-room safe
  • Local maps

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.


Restaurant Halbpension - This restaurant serves breakfast and dinner.
Bar 1822 - This bar serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 0.00 per person, per night

Renovations and closures

The property is closed between September 12 and December 10.

Children & extra beds

  • Rollaway beds are available for CHF 70.00 per day


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per night


  • Uncovered self parking costs CHF 15 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Excelsior Arosa
Excelsior Hotel Arosa
The Excelsior Hotel Hotel
The Excelsior Hotel Arosa
The Excelsior Hotel Hotel Arosa

Frequently asked questions

Is The Excelsior Hotel currently open?
The property is closed between September 12 and December 10.
Does The Excelsior Hotel offer free cancellation for a full refund?
Yes, The Excelsior Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Excelsior Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Excelsior Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at The Excelsior Hotel?
Yes, cats and dogs are welcome. There's a charge of CHF 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Excelsior Hotel?
Yes. Self parking costs CHF 15 per night. Parking spots may be limited.
What are the check-in and check-out times at The Excelsior Hotel?
You can check in from 3 PM - 9:00 PM. Check-out time is 11 AM.
Is there an onsite casino at The Excelsior Hotel?
No, this hotel doesn't have a casino, but Kursaal (18-min walk) is nearby.
What is there to do at The Excelsior Hotel and nearby?
Have fun with onsite activities like mountain biking and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Excelsior Hotel also has a sauna and a steam room.
Are there restaurants at or near The Excelsior Hotel?
Yes, there's an onsite restaurant, Restaurant Halbpension. Nearby restaurants include Bullrian (6-min walk), Restaurant Grischuna (8-min walk), and Simmen‘s Rösti (9-min walk).
What's the area around The Excelsior Hotel like?
The Excelsior Hotel is a short 1-minute walk from Arosa Ski Resort and 12 minutes' walk from Arosa Weisshorn Valley Gondola.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

3-night trip
Verified Ebookers guest review

10/10 Exceptional

Timothy, 2-night family trip
Verified guest review

10/10 Exceptional

Great Hotel
This is a great hotel for both the price and location. Also, we brought our two toddlers with us and were very pleased with the additional kids play room. Highly recommend this hotel.
Shawn, 1-night family trip
Verified guest review

8/10 Very good

Verified guest review

10/10 Exceptional

Late Summer in Arosa
Excellent high quality hotel with outstanding facilities. Though at the end of the season the staff were attentive. Lots of extras such as water bottles for the walkers add to the quality of the experience. Sauna, steam and showers outstanding. Quality of room commensurate with the four star rating. Great value for money.
Verified Expedia guest review

10/10 Exceptional

Expensive hotel in an idyllic setting.
Visited in the off peak season. Hotel benefits from its idyllic setting perched high on a steep hill with breath taking views of the snow peaked Alps. Breakfast buffet is great. Service is wonderful. Rates are typically high including for lunch and dinner. Prohibitive for ordinary Americans. Fitness room is modest. Indoor pool is a great feature. Expensive taxi is best bet for transport from Arosa RR station esp. if youve heavy baggage. Tranquil enviromnet. Generous fruit basket on arrival appreciated with more complimentary fruit available in the lobby along with free fresh coffee and chilled mineral water. Only one English channel among the nearly 100 available on cable TV. Internet connection was spotty with frequent outages and generally slow connection. Room size is generous with excellent bath and shower facilities. Balcony overlooking magestic view of the mountains is wondrous.
Verified Expedia guest review

10/10 Exceptional

Verified guest review

8/10 Very good

All-Inclusive Hotel
The nicest thing about the hotel is that everything is included in the price of the stay -- breakfast, parking, use of the spa, and, with a free Arosa card, parking in town, all public transportation, rides up two mountains via cable car, a train ride, and use of boats on the lake. The view from the balcony of our room was lovely, and the room was comfortable and clean. Our only problem was that the breakfast buffet was not always kept supplied, and the one regular dinner we had was so-so. But a special barbeque for the Swiss National Day was superb.
Verified guest review

10/10 Exceptional

Peter, 1-night family trip
Verified guest review

10/10 Exceptional

Barbara, 3-night trip
Verified guest review