ibis Rotorua

3.5 star property
City centre hotel in Rotorua

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ibis Rotorua

Photo gallery for ibis Rotorua

Outdoor dining
Front of property
Hypo-allergenic bedding, down duvets, desk, blackout curtains

Overview of ibis Rotorua

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Free parking
  • Internet access
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
Main amenities
  • Daily housekeeping
  • WiFi in the lobby
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Newspapers in lobby (surcharge)
  • Bike hire
Feel at home
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Twin Room, 2 Double Beds, Lake View

  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Lake View

  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Double Beds, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Heart of Rotorua
  • Polynesian Spa - 2 min drive
  • Skyline Rotorua - 5 min drive
  • Redwoods Whakarewarewa Forest - 6 min drive
  • Lake Rotoiti - 16 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive


  • The Social Room - 4 min walk
  • Pig & Whistle Historic Pub - 6 min walk
  • Lady Jane's Ice Cream Parlour - 2 min walk
  • And Rice Japanese Kitchen - 9 min walk
  • Cbk Craft Bar & Kitchen - 3 min walk

About this property

ibis Rotorua

When visiting Rotorua, ibis Rotorua is a great choice to consider. Free self-parking is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and segway hire/tours.


Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.

Safety measures

Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 145 rooms


  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • WiFi in public areas*
  • WiFi in rooms*


  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Free off-site parking nearby

Property amenities

What to do

  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway hire/tours nearby
  • Zip-lining nearby


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire


  • Safe-deposit box at front desk


  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for NZD 10.00 per 24-hour period (rates may vary)
  • WiFi is available in public areas for NZD 10.00 per day (rates may vary)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.
This property accepts major credit cards. Cash is not accepted.

Also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

Does ibis Rotorua offer free cancellation for a full refund?
Yes, ibis Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ibis Rotorua?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at ibis Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ibis Rotorua?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at ibis Rotorua?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at ibis Rotorua and nearby?
Have fun with nearby activities such as hiking, mountain biking and zip-lining. Additional recreation nearby includes segway hire. Ibis Rotorua also has access to a nearby indoor pool.
What's the area around ibis Rotorua like?
Ibis Rotorua is in the heart of Rotorua, a short 2-minute walk from Eat Street and 6 minutes' walk from Kuirau Park.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

Things could be better.
A weekend away to celebrate our wedding anniversary. A shame that the hotel had onlynone working elevator. The receptionist on Friday evening was lovely, a shame this service was not continued by the weekend staff. Breakfast was poor, a very slack selection compared to the hotel next door. The pillows need to be replaced with full size pillows not the ones currently in use, they were terrible. Howe, the towel size was perfect, so that is a step in the right direction.
2-night trip
Verified Hotels.com guest review

6/10 Good

Comfortable but you get noise through the walls
Recently stayed here for a work trip. I liked the room which was pretty small, but perfectly laid out. Beds are pretty comfortable and has a large TV with plenty of channels including SKY. The only downside at least for this light sleeper is noise. I could hear the neighbors on either side of the wall talking and listening to TV. I was also woken up early by footsteps in the room above me along with the doors slamming in the hallway. There is plenty of onsite and offsite parking.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Long in the tooth
Ibis is a budget option but even so, a minimum standard is expected. The room was very tired and the bathroom beyond its renewal date. Sink scratched, faucet damaged, WC browning and shower with mould.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anne, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dongfan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

liyun, 1-night trip
Verified Expedia guest review

10/10 Exceptional

harshika, 1-night trip
Verified Expedia guest review

8/10 Very good

Mary, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The receptionist at arrive. Not helpful at all.
Russell, 1-night romance trip
Verified Expedia guest review