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All properties in St. Augustine, Florida, United States of America
1 room, 2 adults

Villa Victor, Ascend Hotel Collection, St. Augustine, United States of America

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Refrigerator
  • Dry cleaning/laundry service
  • Elevator
42 San Marco Ave, St. Augustine, FL, 32084, United States of America

Hotel with outdoor pool, near Castillo de San Marcos
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Refrigerator
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great service from the staff. Balcony had some trash on it from a previous guest. The…Sep 24, 2020
  • Over growth of weeds in pool area, and hot tub maintenance was very poor. Miss…Sep 17, 2020

Villa Victor, Ascend Hotel Collection, St. Augustine, United States of America

from NZ$151
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 2 Queen Beds, Non Smoking, Balcony

What’s around Villa Victor, Ascend Hotel Collection, St. Augustine, United States of America

Landmarks

  • Heart of St. Augustine
  • Castillo de San Marcos - 9 min walk
  • Ripley's Believe It Or Not - 3 min walk
  • Flagler College - 11 min walk
  • Cathedral Basilica of St. Augustine - 12 min walk
  • St. George Street - 13 min walk
  • Lightner Museum - 16 min walk
  • St. Augustine Lighthouse & Maritime Museum - 44 min walk

Getting around

  • Jacksonville Intl. Airport (JAX) - 58 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 8 min drive

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

Transport

Parking

  • Self parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Spa tub
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Braille signage
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Villa Victor, Ascend Hotel Collection, St. Augustine, United States of America’s small print

Also known as

  • Villa Victor Hotel St. Augustine
  • Villa Victor Hotel
  • Villa Victor St. Augustine
  • Villa Victor

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 10.00 per day

Breakfast costs between USD 5.00 and USD 15.00 for adults, and USD 5.00 and USD 15.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Villa Victor, Ascend Hotel Collection, St. Augustine, United States of America

  • Does Villa Victor, Ascend Hotel Collection offer free cancellation for a full refund?
    Yes, Villa Victor, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Villa Victor, Ascend Hotel Collection?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Villa Victor, Ascend Hotel Collection?
    Yes. Self parking costs USD 10.00 per day.
  • Is there a pool at Villa Victor, Ascend Hotel Collection?
    Yes, there's an outdoor pool.
  • Are pets allowed at Villa Victor, Ascend Hotel Collection?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Villa Victor, Ascend Hotel Collection?
    You can check in from 4 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Villa Victor, Ascend Hotel Collection?
    Yes, there's an onsite restaurant. Nearby restaurants include Raintree (4-min walk), Mojo Old City BBQ (7-min walk), and The Florida Cracker Cafe (9-min walk).

Recent reviews

Very good 8.4 From 568 reviews

Poor 2.0
Front office staff need to be Replaced
The location is good and is clean but the front desk terrible customer service. Because of her attitude I canceled all my 3 rooms and walked out.
Patricia, us2 night family trip
Exceptional 10.0
Good Stay
Good location, mainly clean with standard amenities. Would stay again.
Anibal, us2 night trip
Very good 8.0
ok stay
Waited to check in for about 30 minutes. Requested extra pillows and towels which never came. In the middle of the night we had a drunk woman banging on our door trying to get in our room asking if she could "join the party". Walls felt incredibly thin as we could hear neighbors arguing all night. Hotel itself was very clean and check out process was speedy. Overall the stay was OK but wouldn't go back.
Gabriela, us1 night trip with friends
Exceptional 10.0
ev
Nice. Definitely will return
Holly, us1 night trip with friends
Exceptional 10.0
Mini family vac 2020
Great location..very clean and helpful staff. Clean and pleasant. Family enjoyed it.
Ana, us3 night family trip
Very good 8.0
Very clean hotel in a great location.
The location was excellent. Only three blocks to the fort and in a good neighborhood.
Raysa, us3 night family trip
Very good 8.0
Front desk staff was friendly and welcoming. Room was clean and sufficient for our stay. Hotel was within walking distance to the historical part of the city.
Amanda, us2 night trip
Exceptional 10.0
Well above my expectations
The hotel was clean, comfortable and the staff extremely helpful and courteous.
Roberto, us4 night trip with friends
Exceptional 10.0
Susan is a great employee!!!! Hang on to her!!!!!??
Dana, us2 night trip
Fair 4.0
The front desk agent did not greet us. While checking us in she paid more attention to the TV show she was watching when we came in and she was having her lunch. It was a very unprofessional experience. The room door had a gap in it where you could see into the room, the thermostat door on the AC unit had been broken off and not repaired/replaced. We wanted to relax in the jet tub, which was the whole reason we upgraded to that room, and it had not been cleaned. And the elevator didn't need to be serviced for another 5 months but there was obviously something wrong with its operation. Overall it wasn't a great experience, I definetly do not feel as though I got what I paid for.
us1 night trip

Villa Victor, Ascend Hotel Collection, St. Augustine, United States of America

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