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Diwane Hotel & Spa Marrakech

4.0 star property
4-star hotel with 2 restaurants, near Majorelle Gardens

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Diwane Hotel & Spa Marrakech

Photo gallery for Diwane Hotel & Spa Marrakech

Lobby sitting area
Outdoor pool, pool loungers
Front of property - evening/night
Junior Suite
Terrace/patio

Overview of Diwane Hotel & Spa Marrakech

7.6

Good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Free breakfast
  • Spa
  • Air conditioning
Map
24 Rue Yougoslavie - Gueliz, Marrakech, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Health club
  • Children's pool
  • Pool bar
  • Room service
  • 2 coffee shops/cafes
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace
Feel at home
  • Children's pool
  • Fridge
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

About this area

What's nearby

  • In Gueliz
  • Majorelle Gardens - 20 min walk
  • Jemaa el-Fnaa - 40 min walk
  • Marrakech Plaza - 2 min drive
  • Avenue Mohamed VI - 2 min drive
  • Palais des Congrès - 3 min drive
  • Menara Mall - 3 min drive
  • Koutoubia Mosque - 4 min drive
  • Menara Gardens - 4 min drive
  • Bahia Palace - 6 min drive

Getting around

  • Marrakech (RAK-Menara) - 16 min drive
  • Marrakech Central Station - 16 min walk
  • Airport pickup service

Restaurants

  • Al Fassia Guéliz - 2 min walk
  • Chez L Amine| مطعم عند أمين للمشويات - 3 min walk
  • +61 - 3 min walk
  • Chesterfield - 2 min walk
  • La Renaissance - 1 min walk
Map

About this property

Diwane Hotel & Spa Marrakech

Located only 4.5 mi (7.2 km) from the airport, Diwane Hotel & Spa Marrakech offers a shuttle (available 24 hours). You can grab a bite to eat at one of the 2 restaurants, then indulge in massages, body wraps or reflexology. An outdoor pool, a poolside bar and a health club are other highlights at this upmarket hotel.

Languages

Arabic, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children's pool

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 16.5 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 35 per vehicle

Children & extra beds

  • Rollaway beds are available for MAD 250.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Diwane
Diwane Hotel
Diwane Hotel Marrakech
Diwane Marrakech
Hotel Diwane
Diwane Hotel Spa Marrakech
Diwane & Marrakech Marrakech
Diwane Hotel & Spa Marrakech Hotel
Diwane Hotel & Spa Marrakech Marrakech
Diwane Hotel & Spa Marrakech Hotel Marrakech

Frequently asked questions

Does Diwane Hotel & Spa Marrakech offer free cancellation for a full refund?
Yes, Diwane Hotel & Spa Marrakech does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Diwane Hotel & Spa Marrakech?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Diwane Hotel & Spa Marrakech?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Diwane Hotel & Spa Marrakech?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Diwane Hotel & Spa Marrakech?
Yes, there's free self parking.
Is an airport shuttle service offered by Diwane Hotel & Spa Marrakech?
Yes, a shuttle from the airport to the hotel is available. The charge is MAD 35 per vehicle.
What are the check-in and check-out times at Diwane Hotel & Spa Marrakech?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Diwane Hotel & Spa Marrakech?
No, this hotel doesn't have a casino, but Le Grand Casino de la Mamounia (4-min drive) and Casino de Marrakech (4-min drive) are both nearby.
What is there to do at Diwane Hotel & Spa Marrakech and nearby?
Diwane Hotel & Spa Marrakech has an outdoor pool and a Turkish bath, as well as spa services and a garden.
Are there restaurants at or near Diwane Hotel & Spa Marrakech?
Yes, there are 2 on-site restaurants.
What's the area around Diwane Hotel & Spa Marrakech like?
Diwane Hotel & Spa Marrakech is a short 4-minute walk from Carré Eden Shopping Center and 6 minutes' walk from Avenue Mohamed VI.

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

1- Friendly cooperative staff 2- Clean and vast room 3- Breakfast not diverse
Cherine, 2-night trip
Verified Expedia guest review

4/10 Fair

Poor hotel
Very old, under construction, a lot of noise and dust all over. Will not stay or recommend
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great staff, needs some refinement to be 'luxury'
The bathrooms weren't very clean - our friends had hairs in the floor in theirs. You could see that the cleaning had been cursory - limescale and long term dirt on the back of shower levers, taps etc. Staff at front desk and in restaurants were fantastic - really friendly and helpful. In particular, a lovely man in the snack cafe. Breakfast was very good. We had a night of sleep completely ruined by partying/screaming guests in neighbouring rooms. They were asked to be quiet but some compensation for the massive inconvenience would've been appreciated. Unfortunately had our last afternoon plans of sitting relaxing by the pool distrusted by hours of maintenance work going on within 2 metres of our heads
Kathryn, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The property is dated but still neat and tidy, house keeping is slow to react. Hotel is in excellent location
Nadim, 3-night family trip
Verified Expedia guest review

4/10 Fair

Definitely not a 4 star hotel. 2 at best.
Alaa, 1-night trip
Verified Expedia guest review

8/10 Very good

mouhiydine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful older hotel. Very clean and well maintained, with a great atmosphere. The staff are friendly and helpful. Nice breakfast too.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

10/10 Exceptional

Great family hotel
Staff were friendly and helpful, nice pool thanks Azeem for looking after us with sun beds and towels 😏 We would definitely recommend this and come back to stay again
Anwaar, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good good good good. Good
1-night family trip
Verified Expedia guest review