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Alexandre Gala

4.0 star property
Family-friendly hotel with 2 outdoor pools, near Playa de las Américas

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On the sun-kissed shores of Tenerife, Alexandre Hotel Gala offers a vibrant retreat. Take advantage of thrilling activities like cycling and archery, or unwind with a body treatment at the onsite spa. With 2 outdoor pools, a children's pool and playground on site plus free in-room WiFi - there is something for everyone.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Sauna
  • Self parking
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service

For families (6)

  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Why we love this property

Work meets play
Central location with business facilities, spa treatments, and poolside drinks. Perfect for work and relaxation in the entertainment district.
Wellness escape
The spa offers massage, body treatments, and facials in dedicated rooms. A sauna, hot tub, and fitness facilities complete the wellness journey.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a desk, a chair, and a TV.

Family Room, Multiple Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Balcony

A hotel room with a large bed, a red chair, a TV, and a balcony with a view of greenery.

Standard Single Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Alexandre Superior Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, a red chair, a small table with a lamp, and a view of the outdoors through a large window.

Club Alexandre Superior Room

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, Balcony

A hotel room with a large bed, a red chair, a TV, and a balcony with a view of greenery.

Standard Room, Balcony

7.8 out of 10
Good
(14 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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2 outdoor pools, pool umbrellas, pool loungers
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Playa de las Américas
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.0 out of 10, Very good, 736 reviews
The price is NZ$380
includes taxes & fees
30 Aug - 31 Aug
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About the area

Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660

What's nearby

  • Veronicas Strip - 3 min walk - 0.3 km
  • Troya Beach - 5 min walk - 0.5 km
  • Playa de las Américas - 5 min walk - 0.5 km
  • Torviscas Beach - 10 min walk - 0.9 km
  • Siam Park - 14 min walk - 1.2 km

Getting around

  • Tenerife (TFS-Tenerife South) - 18 min drive
  • La Gomera (GMZ) - 115 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Papagayo Beach Club - ‬5 min walk
  • ‪The Travellers Rest - ‬5 min walk
  • ‪Treasure Island Mini Golf - ‬3 min walk
  • ‪Moli - ‬6 min walk

About this property

Alexandre Gala

  • When you stay at Alexandre Gala, you'll be within a 15-minute walk of Siam Park and Playa de las Américas. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or hydrotherapy. Other highlights include 2 outdoor pools, a poolside bar and a health club.

All-inclusive details

  • All-inclusive room rates at Alexandre Gala are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 308 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-in available
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 10 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Archery
  • Shopping
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (323 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for EUR 2.50 per day

Parking

  • Covered self-parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Property Registration Number H-38-4-0000259

Also known as

Gala Hotel Tenerife
Gala Tenerife
Gala Tenerife Arona
Gala Tenerife Hotel
Hotel Gala Tenerife
Hotel Gala Tenerife Arona
Tenerife Gala Hotel
Tenerife Hotel Gala
Hotel Gala Tenerife
Alexandre Gala Hotel
Alexandre Gala Arona
Alexandre Hotel Gala
Alexandre Gala Hotel Arona

Frequently asked questions

Does Alexandre Gala offer free cancellation for a full refund?

Yes, Alexandre Gala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alexandre Gala?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Alexandre Gala?

Sorry, pets aren't allowed.

Is parking offered on site at Alexandre Gala?

Yes. Self-parking costs EUR 10 per day.

What are the check-in and check-out times at Alexandre Gala?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

What is there to do at Alexandre Gala and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Alexandre Gala also has a sauna and a health club, as well as an arcade and a garden.

Are there restaurants at or near Alexandre Gala?

Yes, there's an on-site restaurant.

Does Alexandre Gala have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Alexandre Gala like?

Alexandre Gala is in Playa de las Américas, a short 15-minute walk from Siam Park and 6 minutes' walk from Playa de las Américas.

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Reviews

Alexandre Gala Reviews

8.0

Very good

8.2

Cleanliness

8.0

Location

8.0

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was well-maintained, clean, and spacious with good service for guests. (15 reviews)
  • The hotel is in a top location, right on the beach with easy access and a lovely beach view. (9 reviews)
  • The hot tub was very well kept with clean water and a pleasant temperature. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Drinks
Location
Breakfast
Lobby
Restaurant
Bar
Beach

Reviews

Verified review

10/10 Exceptional

Clean, excellent staff.
Jonathan, 5-night trip
Verified review

6/10 Good

Great location. Very clean room. Staff very friendly. Food very beige and more 2/3* - as if the chef and his team have lost their enjoyment in cooking
K, 5-night trip
Verified review

10/10 Exceptional

Lovley hotel spotless food lovley excellent location will definatley return
Deborah, 4-night trip
Verified review

10/10 Exceptional

Clean room. Staff friendly. Good system you can book to your room. Nice grand lobby, good functions arcade rooms, children rooms. Few pools, park.
Kassime, 1-night trip
Verified review

6/10 Good

Excellent staff - intermittent WiFi and one of the lifts broken all week
Anthony, 7-night trip
Verified review

8/10 Very good

Fabulous clean room, maybe offer more selection of teas. Friendly staff especially reception. Lovely clean pool area and everything easily accessible
Rebecca, 3-night trip
Verified review

10/10 Exceptional

Clean lovely large room, staff were excellent very friendly and helpful. Would definitely stay in this beautiful hotel again.
Denise Margaret, 7-night trip
Verified review

10/10 Exceptional

Hotel very well Maintained great room and very comfortable bed. Great location lots of bars and restaurants and shopping near by
Susan Lisa Mclinden, 7-night trip
Verified review

10/10 Exceptional

Lovely stay at Alexande Gala. Room was spacious and clean. Plenty of space at the pool, although sadly some people would claim their spots early and not appear until the afternoon. Staff were friendly and helpful, had an issue with being overcharged on checkout but this was later resolved. Food was OK, a good range but not always to my taste or very warm. Spa was lovely on an overcast day. Central location, just off the beach. Plenty of bars and restaurants very nearby. Great spot to go for a walk to Costa Adeje or Los Cristianos. Only advice is to keep an eye on what you order, all purchases are added to your room and you pay at the end, you could easily overspend if you aren't careful.
Sarah, 7-night trip
Verified review

8/10 Very good

The property and room is very clean, well kept / managed. I recommend
Jerome, 1-night trip
Verified review

8/10 Very good

A warm welcome, into a very inviting and classy Christmas decorated reception! Swift and easy check- in. The room was spacious and spotless with one of the best showers I’ve ever had !
From the pool
From rooms on 3rd floor
Helen, 11-night trip
Verified review

10/10 Exceptional

Fantastic location, staff friendly and perfect sleep
Daniel, 4-night trip
Verified review

10/10 Exceptional

Second stay at Alexandre Gala and the services provided met expectations, making for a smooth and enjoyable stay. The food was good and well-prepared. The room was clean and comfortable, which added to the overall positive atmosphere. The staff were helpful and attentive, ensuring all needs were met. I would definitely recommend this hotel!
Traian-Bogdan, 6-night trip
Verified review

10/10 Exceptional

Cant complain about anything, we asked for a room upgrade on booking and to our surprise they had done so, even with a bottle of bubbly. The hotel is very clean, the staff are friendly and the rooms are comfy and large. Would stay again.
Georgia, 4-night trip
Verified review

10/10 Exceptional

Nice setting, excellent restaurant, friendly staff.
Leila Sadat, 1-night trip
Verified review

10/10 Exceptional

Very good staff, ideal location, very clean and good range of food
Nicholas, 6-night trip
Verified review

6/10 Good

The staff were friendly and very helpful. Unfortunately, due to an issue with the booking, I did not receive the half-board option. I suspect this may have been related to Hotels.com rather than the hotel itself. The hotel amenities were good and the food was really enjoyable. We requested a quiet room and the hotel accommodated this, although the area can be quite busy at night so some noise was unavoidable. The location was very convenient, though walking around the area in the evenings sometimes felt a bit uncomfortable. There was also a locker in the room available for an extra fee. I had an issue with my luggage lock and the hotel staff helped resolve it, which I really appreciated. The evening shows were also a nice touch and added to the overall experience. Overall it is a comfortable hotel in a convenient location.
Prasad, 3-night trip
Verified review

6/10 Good

Our arrival was positive with a clean reception and efficient staff. However, we had to explicitly ask for our promotional room credit, which had also been "conveniently" omitted from my parents' room when they checked in the day before. Once challenged, it was added, but it felt odd. The rooms were spacious but tired, and due to the staggered design, the "sea view" was only visible from one corner of the balcony, with the other facing the mountain. The pool area is very clean, though sunbed reserving is an annoying daily issue despite rules against it. The main pool is a uniform 6 feet deep, so take care with kids. While the salad bar and live-cooking stations were great, the hot buffet was disappointing, oily, and heavily stewed, with theme nights completely missing the mark. Standard drinks were good, but cocktails aren't worth paying extra for. Be careful with premium spirits; we ordered a familiar premium gin using our credit, it tasted completely wrong, and my wife was violently sick an hour later. Staff work hard and a €5 tip goes a long way, but check-out was a letdown. We were abruptly told we owed money, only to find the bar had lumped all drinks onto one room and included charges from before we even checked in. Reception was blunt, refusing to help and telling us to sort it with the bar. Overall, track your bills closely.
James, 7-night trip
Verified review

8/10 Very good

Check in/out easy. The hotel is very nice, great pool area. Enjoyed the spa. Half board was a bonus…I didn’t know I booked that option…saved a lot of money on food! Beds are harder, room cleaned everyday, coffeemaker in room.
debbie, 6-night trip
Verified review

10/10 Exceptional

Everything was great however no clear indication of what food and drinks where in the all inclusive package outside of the dinning hall.
Anthony, 7-night trip
Verified review

6/10 Good

a bath instead of walk-in shower great location but noise at night from the nearby discotheques food not great
Renzo, 7-night trip
Verified review

4/10 Fair

Place was clean it just wasnt for me. Good enough to rest your head. Service in the dining room was awful staff arguing with each other and felt like a bad canteen took ages to get drinks served and at times weren’t offered any at all. Good choice of food but felt like cattle being served with noisy servers slopping all the leftovers into tubs in front of you as you were eating.
Claire, 3-night trip
Verified review

8/10 Very good

Week whit daughter..

The hotel was really good.. Perfect location, walking distance to restaurant, shops and beach.. Lovel spa and great pool area.. I spent a week with my daughter at Alexandre Gala and we liked it.. Just one think what i didn't like its the breakfast, and coffee ..but that's just my opinion.. I recommended the hotel and i will gladly come back. Thank you for the good time...
Bartlomiej, 7-night trip
Verified review

10/10 Exceptional

A little issue on check in but that was 100% MY fault. I found all the staff to be polite and professional. Room was good and well maintained. Pool area also well maintained. All in all a nice hotel and if i was ever in that area again wouldn't hesitate to stay.
david, 3-night trip
Verified review

10/10 Exceptional

The cleaning of the room each morning and loved how they made our beds and cleaned our bathroom but their was one thing that was not good and it was the night club every night till four in the morning. Did not get much sleep apart from that our stay was lovely and would return again thank you
tommy, 7-night trip