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Phoenix Hotel

Photo gallery for Phoenix Hotel

Exterior
Blackout curtains, free WiFi
Balcony
Reception
Combined shower/bathtub, towels

Overview of Phoenix Hotel

Phoenix Hotel

2.5 star property
Hotel in Brooklyn, connected to a railway/underground station

69 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Bathtub
  • 24/7 front desk
  • Meeting Facilities
Map
517 39th St, Brooklyn, NY, 11232
Main amenities
  • Daily housekeeping
  • 24-hour business centre
  • 24-hour front desk
  • ATM/banking services
  • Microwave in a common area
  • Conference space
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • Sunset Park - 1 min drive
  • Prospect Park - 4 min drive
  • Barclays Center Brooklyn - 6 min drive
  • Brooklyn Cruise Terminal - 6 min drive
  • Brooklyn Bridge - 6 min drive
  • National September 11 Memorial - 8 min drive
  • Battery Park - 9 min drive
  • One World Trade Center - 22 min drive
  • Wall Street - 10 min drive
  • Washington Square Park - 12 min drive
  • New York University - 12 min drive

Getting around

  • Linden, NJ (LDJ) - 25 min drive
  • Teterboro, NJ (TEB) - 28 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 29 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 36 min drive
  • John F. Kennedy International Airport (JFK) - 41 min drive
  • LaGuardia Airport (LGA) - 41 min drive
  • Brooklyn Flatbush Avenue Station - 5 min drive
  • Brooklyn Nostrand Avenue Station - 9 min drive
  • East New York Station - 11 min drive
  • 36 St. Station (4th Av.) - 7 min walk
  • 45 St. Station - 9 min walk
  • 9 Av. Station (New Utrecht Av.) - 13 min walk

Restaurants

  • Judy's - 2 min walk
  • Slimak - 6 min walk
  • Sunset Park Diner & Donuts - 1 min walk
  • Don Pepe Tortas Y Jugos - 1 min walk
  • Enjoy My Bagels - 6 min walk
Map

About this property

Phoenix Hotel

Phoenix Hotel puts you within a 10-minute drive of Barclays Center Brooklyn and Brooklyn Bridge. Also, Battery Park and New York University are within a short drive. Public transportation is only a short walk: 36 St. Station (4th Av.) is 7 minutes and 45 St. Station is 9 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Shared microwave

Working away

  • 24-hour business centre
  • Conference space (1000 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • ATM/banking

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Home comfort

  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?
Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Phoenix Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Phoenix Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Phoenix Hotel?
Sorry, there's no on-site parking at Phoenix Hotel.
What are the check-in and check-out times at Phoenix Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Phoenix Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What's the area around Phoenix Hotel like?
Phoenix Hotel is a short 7-minute walk from 36 St. Station (4th Av.) and 4 minutes' walk from Sunset Park.

Reviews

5.2

5.3/10

Cleanliness

6.0/10

Staff & service

4.1/10

Amenities

4.7/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Natacha, 1-night trip
Verified Hotels.com guest review

4/10 Fair

3-night trip
Verified Hotels.com guest review

6/10 Good

Melanie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ted, 1-night trip
Verified Hotels.com guest review

8/10 Very good

March 2023 Stay
Thw room is not as attractive as I would like.
Yvette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

They are very good
Rahat, 1-night trip
Verified Expedia guest review

2/10 Poor

Said no smoking it smelled like smoke. No iron, no long mirror, hardly space for your clothes, room for 4 only 2 towels that were old and as rough as sand paper. bathroom door was crack, shower pole was rusty. the mattress seen better days about 5 years ago. I paid 600 for two nights . I don't recommend
Verified Travelocity guest review

6/10 Good

Wasn't as helpful when needed.
Verified Expedia guest review

8/10 Very good

vaj, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Agree with good reviews
With reviews all over the map we were a bit apprehensive but the location was perfect for our trip and there were many other good reviews. I have to side with those good ones; the people at Phoenix were helpful and kind, the room was clean and though it was furnished minimally, any dings were the cause of prior guests and not lack of maintenance, and the signs stressing the rules could only be taken badly if you might be the type to break them. The price was better than other hotels close by and we will be back next time we visit this area, thank you for a good stay!
Ramona, 5-night trip
Verified Hotels.com guest review