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Melia Phuket Mai Khao

Photo gallery for Melia Phuket Mai Khao

2 outdoor pools
On the beach, beach towels
2 outdoor pools
2 outdoor pools
2 outdoor pools

Overview of Melia Phuket Mai Khao

Melia Phuket Mai Khao

5.0 star property
5-star beachfront hotel with spa, near Mai Khao Beach

9.6/10 Exceptional

13 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
233 Moo 3, Tambon Mai Khao, Mai Khao, Phuket, 83110

Room options

About this area

What's nearby

  • On the beach
  • Mai Khao Beach - 14 min walk
  • Nai Yang Beach - 23 min drive
  • Nai Thon Beach - 29 min drive
  • Bang Tao Beach - 34 min drive
  • Surin Beach - 44 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 22 min drive

Restaurants

  • Noonit Kitchen - 12 min walk
  • Takieng - 15 min walk
  • Lay Maikhao Seafood - 17 min walk
  • MAMA - 19 min walk
  • Pizza Company - 5 min drive

About this property

Melia Phuket Mai Khao

Melia Phuket Mai Khao is a great choice for your beach stay in Mai Khao. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, body scrubs and aromatherapy. Dining choices include 2 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A free kid's club, a fitness centre and a children's pool are other highlights at this luxurious hotel.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free secured, uncovered on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach towels
  • Bike storage

Facilities

  • 14 buildings/towers
  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • 2 outdoor pools
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Languages

  • English
  • Thai

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Day bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Energy-saving features in guest rooms
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include Swedish massages, Thai massages, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Refundable deposits

  • A damage deposit of THB 2000 will be collected before check-in

Mandatory fees

The damage deposit fee is charged for each night of stay.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 950 for adults and THB 475 for children

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 2150 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Stay Safe with Meliá (Meliá) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards and cash.</p>

Frequently asked questions

Does Melia Phuket Mai Khao offer free cancellation for a full refund?
Yes, Melia Phuket Mai Khao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Melia Phuket Mai Khao?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Melia Phuket Mai Khao on 5 March 2023 start from NZ$563, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Melia Phuket Mai Khao?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Melia Phuket Mai Khao?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Melia Phuket Mai Khao?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Melia Phuket Mai Khao?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Melia Phuket Mai Khao?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Melia Phuket Mai Khao and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Melia Phuket Mai Khao also has 2 bars and a fitness centre, as well as a garden.
Are there restaurants at or near Melia Phuket Mai Khao?
Yes, there are 2 on-site restaurants. Nearby restaurants include Noonit Kitchen (12-min walk), Takieng (15-min walk) and Pizza Company (2.1 mi).
Does Melia Phuket Mai Khao have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Melia Phuket Mai Khao like?
Melia Phuket Mai Khao is located a short 14-minute walk from Mai Khao Beach.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.2/10

Staff & service

9.5/10

Amenities

9.8/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff are very welcoming and friendly. The lady took care of us during check in. She suggested us to join those daily classes and also helped us to prepare a to go breakfast box so that we could take to our excursion early in the morning. A happy trip and would like to return in the future.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gemma, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was top notch. Best hotel for a getaway. Breakfast was undeniably the best. It came with so much options. You can even juice your own fruit juice or order pancakes and different types of eggs through the menu. Rooms were large very clean. My room came with an outdoor bath tub. Definitely felt like a 5 star property w/outstanding service.
Christine, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Orhan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rooms were spacious, clean and had privacy. Breakfast was fresh food and delicious. Staff were amazing from the moment you arrived. Massive shout out to Laya, Chuk and Ae for helping us every step of the way. Activities organised from the hotel were top tier. Spa was stunning with friendly staff. Cannot fault this hotel and highly recommend for families, couples or groups of friends travelling together. Cant wait to go back.
amanda, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good
Maria, 2-night trip
Verified Expedia guest review

8/10 Very good

Dining service The staff was very pleasant and helpful, especially the morning staff at breakfast! Helpful and quick to assist. The breakfast food changed daily and there were some good options. In agreement with some of the other reviews, the lunch and dinner could have used more seasoning and overall better options. STAFF In understanding that the resort recently opened and majority of the workers are new to working in hospitality, overall they were amazing at assisting. There were some hiccups but they did not outweigh how nice the staff was. SPA Elle, Sed, & Rat were incredible. I would absolutely recommend to anyone staying at the Melia to check out the spa before leaving. ROOM The room was a sight to see. I was quite a bit nervous booking the resort due to only being able to view the hotel renderings instead of actual pictures, however, due to a past Melia experience in Mexico; I chose to book and trust that the accommodations would be exactly like they appeared in the rendering…amazing! If I were to return, I would definitely look at booking the room with the private pool and daily in-suite massages. POOLS/RESORT GROUNDS The two pools were gorgeous and well maintained. The staff were actively tending to the grounds throughout the day and ensuring that the pools remained clean and free of debris. The staff was polite. The place is absolutely gorgeous. Americans: they do charge for water (drinking and to take care of dental hygiene).
Jessica, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

SOOKIL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sule, 1-night trip
Verified Hotels.com guest review