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Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Sports facility
9 restaurants, lunch, dinner served; Asian cuisine
Presidential Suite, 1 King Bed | Living area
Meeting facility
View from room

Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property

Reviews

8.4 out of 10
Very good

About this property

Tulum beachfront property with 9 restaurants, spa
  • Connecting rooms available
  • Bar

Explore the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Riviera Maya Golf Club
    ‪7 min drive‬
  • Xel-Há Park
    ‪11 min drive‬
  • Xcacel Beach
    ‪12 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪19 min drive‬
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Spa

The on-site spa has 13 treatment rooms including couples treatment rooms. The property's spa offers deep-tissue massages and treatments such as body scrubs. Other on-site facilities include a steam room and a sauna.

Sports facility
What guests liked about the spa

The spa was a true treat, offering a full experience with exceptional amenities and staff.

At a glance

DONE

Hotel size

    • 735 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered on-site valet parking
DONE

Other information

    • Smoke-free property

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Accessible shuttle
  • Handrails in hallways (61 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Fees & policies

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free cancellation for a full refund?

Yes, Hilton Tulum Riviera Maya All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, there are 8 outdoor pools and a children's pool.

Are pets allowed at Hilton Tulum Riviera Maya All-Inclusive Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, there's free valet parking.

What are the check-in and check-out times at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hilton Tulum Riviera Maya All-Inclusive Resort and nearby?

On-site recreation at Hilton Tulum Riviera Maya All-Inclusive Resort includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. Hilton Tulum Riviera Maya All-Inclusive Resort also has 3 poolside bars and 3 beach bars, as well as a 24-hour fitness centre and an arcade.

Are there restaurants at or near Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, there are 9 on-site restaurants, featuring beachfront dining, Asian cuisine and ocean views.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have any outdoor private spaces?

Yes, every room features a furnished balcony or patio and a garden.

Reviews

8.4 out of 10
Very good

Reviews

10 out of 10 Exceptional

Great place to stay with family and friends. Very nice pools and beach