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View all photos for Suite Beach Front

Suite Beach Front

Suite Beach Front

  • 99 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Master, Wellness)

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Suite, Oceanfront (Master, Wellness)

  • 253 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Oceanfront (Master)

Suite, Oceanfront (Master)

Suite, Oceanfront (Master)

  • 253 sq m
  • Ocean view
  • Sleeps 3
  • 2 King Beds

View all photos for Presidential Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Presidential Suite, Oceanfront

  • 430 sq m
  • Ocean view
  • Sleeps 3
  • 2 King Beds

View all photos for Suite, Ocean View

Suite, Ocean View | Bathroom

Suite, Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (Wellness)

Separate bathtub and shower, jetted bathtub, hydromassage showerhead

Suite, Ocean View (Wellness)

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Wellness)

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Suite (Wellness)

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront

Private spa tub

Suite, Oceanfront

  • 99 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Wellness)

Terrace/patio

Suite, Oceanfront (Wellness)

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 63 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 11 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-lead area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Free secured on-site valet parking
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Beach yoga
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Free bike hire
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • An outdoor pool
  • Free water park
  • Designer shops on-site
  • Full-service spa
  • Lazy river
  • Hot tub
  • Sauna
  • Steam room
  • Water slide
  • Wine-tasting room
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible path to lift
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Hand-held shower heads
  • Grab bar near toilet
  • Grab bar in bath
  • Grab bar in shower
  • Accessible bath
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium digital channels
  • Netflix

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private pool
  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Beyond my expectations I love luxury travel and this trip exceeded my expectations
Dalia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

best of the best resort in Cancun even all over the world
Zhuyu, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nothing short of amazing
Tabitha, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Nicole, 4-night trip
Verified Expedia guest review

10/10 Exceptional

From the customer service to the delicious food and beautiful views, everything here is perfect! It is pricey but worth it. The personal vehicles is definitely a plus. I will visit again and recommend to everyone
Annabel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yliana, 5-night trip
Verified Expedia guest review

2/10 Poor

Richard, 1-night trip
Verified Expedia guest review

4/10 Fair

Hotel was very quite and relaxing, the butter Kiyoshi was great !!!!!! and guest service treated us very well, me and my wife had headaches come to find out that there was mold running down from the ceiling when the ac was running At night, we should the staff and got the manger, the problem began because she stated The black mold was when the door opened,, and I stated to her that we did not have the door open while we were sleep, so yes I understand humidity will get on the mirrors but that’s mold on the ceilings, the entire time I was expressing that it ran down on us while we were sleep the manger said it’s the humidity,,, then she stated that I book the wrong room on Friday so I owed extra money, And she gave us a free upgrade when we came ,, said I no longer what to speak to you because your are lying,,later on she agreed she did not give a up grade,,,,, we were sitting out side waiting for the key to the new room when the bell guy came and said I’m here to get your luggage so we walked out the door to have to go up stars to wait get new keys to new room, the new room was good but the Manger could have understood and said I will credit you for a night because now you have to repack and relocate.
Richard, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Truly outstanding service and accommodations. I have stayed at high end properties in the world, this by far the best of all. It is rare to find a an all inclusive with of this caliber. La Casa de la Playa it is to me the BEST BEACH HOTEL in the world. I dare you to find natural beauty, culture, art, architecture, private beach, exclusive experiences, Michelin star dining, and above the outstanding and warm care of the entire staff. Shoutout to Abraham, Laura, Gabriel and Stephanie and many more, for making our last stayed unforgettable. I will be back most likely this year to my home on the beach!
Arlene, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

AMIR, 4-night romance trip
Verified Expedia guest review