Destination
Guests
All properties in Cancun (and vicinity), Quintana Roo, Mexico

Hotel Dos Playas Faranda Cancun

3.5-star beachfront hotel with free water park, near Tortuga Beach

  • Free WiFi and free parking
From
NZ$169

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 57.
1 / 57Outdoor Pool
7.0.Good.
  • This was exactly what we were looking for our family trip. We didn’t expect or want…

    Jun 8, 2021

  • Excellent gardens. Close to the port with local beach bar vibes and easy access to…

    Mar 6, 2021

See all 46 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 158 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 poolside bars
  • 2 outdoor pools
  • Free water park

For families

  • Children's pool
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Zona Hotelera
  • Tortuga Beach - 19 min walk
  • Cancun Convention Center - 37 min walk
  • Langosta Beach - 13 min walk
  • Cancun Golf Club at Pok Ta Pok - 18 min walk
  • Turtle Beach - 32 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room

What’s around

Landmarks

  • In Zona Hotelera
  • Tortuga Beach - 19 min walk
  • Cancun Convention Center - 37 min walk
  • Langosta Beach - 13 min walk
  • Cancun Golf Club at Pok Ta Pok - 18 min walk
  • Turtle Beach - 32 min walk
  • Forum Beach - 38 min walk
  • Gaviota Azul Beach - 39 min walk
  • Chac Mool Beach - 44 min walk
  • Jardín del Arte - 17 min walk
  • Costa Occidental de Isla Mujeres National Park - 24 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive
  • Airport shuttle (surcharge)
Profile: Zona Hotelera

Profile: Zona Hotelera

Hotel Zone, just east of the city’s downtown, is Cancun’s premiere party destination. It’s a buzzing neon strip where you’ll find many of Cancun’s resorts, pristine beaches, restaurants, and popular all-night dance clubs like Cocobongo.

Great for families, the area’s Interactive Aquarium allows you to get up close and personal with a wide array of aquatic life. Beyond the typical tank displays, you can swim with dolphins—and even feed a shark.

map

At a glance

Hotel size

  • This hotel has 158 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19 onsite for a surcharge.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • Water dispenser

Things to do

  • Fitness classes on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Lever door handles

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony or patio
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

Iguanas Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Thai Restaurant - Overlooking the garden, this theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Oishii Koi Sushi Bar - This poolside sushi bar specializes in Japanese cuisine and serves brunch only. Open daily.

Recreation

On Site

  • Tennis on site
  • Fitness classes on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Free water park access

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Small print

Also known as

  • Beach House Dos Playas Faranda Hotels Hotel Cancun
  • Dos Playas Faranda Cancun
  • Celuisma Dos Playas
  • Hotel Dos Playas Faranda Cancún Hotel
  • Hotel Dos Playas Faranda Cancún Cancun
  • Hotel Dos Playas Faranda Cancún Hotel Cancun
  • Beach House Dos Playas by Faranda Hotels
  • Celuisma Dos Playas Cancun
  • Dos Playas Faranda Cancun
  • Hotel Dos Playas Faranda Cancún
  • Hotel Dos Playas Faranda Cancun Hotel
  • Hotel Dos Playas Faranda Cancun Cancun
  • Hotel Dos Playas Faranda Cancun Hotel Cancun
  • Celuisma Dos Playas Hotel
  • Celuisma Dos Playas Hotel Cancun
  • Dos Playas
  • Dos Playas Celuisma
  • Beach House Dos Playas Faranda Hotels Hotel
  • Beach House Dos Playas Faranda Hotels Cancun

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of MXN 165 for adults and MXN 100 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 65 per vehicle (roundtrip)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Dos Playas Faranda Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 10:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Carlos'n Charlie's Cancun (2 mi), Señor Frog's (2 mi), and Mocambo (2.3 mi).
  • Yes, an airport shuttle is available. The charge is MXN 65 per vehicle roundtrip.
  • No, this hotel doesn't have a casino, but PlayCity Casino (8-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
  • Have fun with onsite activities like snorkeling, volleyball, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and 2 bars. Hotel Dos Playas Faranda Cancun also has a 24-hour fitness center and spa services, as well as a garden.
7.0.Good.
  • 2.0.Poor

    Really bad service! The room was small and smell really bad. The room was nothing like the picture. Staff is slow, rude and unprofessional.

    Gustavo, 1 night romance trip, Jan 2, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The pictures advertised are not an accurate depiction of this hotel. We booked 2 rooms with double beds - we arrived and were assigned a bed with 2 twin beds. The safe didn’t work, the door was broken, and the pillows had blood stains. The balcony wasn’t functional and overall the place was absolutely disgusting. There was a dead geico inside of the towel and multiple dead roaches on the ground. On top of that, the service/staff were not accommodating at all. We had to pay even though we purchased the breakfast included package. Use caution when booking - though this place is cheap, it would be worth it to upgrade to a different hotel.

    2 night trip with friends, Dec 29, 2020

    Verified Expedia guest review

  • 6.0.Good

    You get what you pay for.

    Dos Playas was more than half the price of other all-inclusive hotels. The hotel grounds were nice and well kept, but the buildings were old, dirty and need work. The lower dining Room flooded when it rained. The bathroom shower head was built for people no taller than 5’5” and our room 3107 had mold or patchwork on the ceiling. We also had no hot water for a day and man came in and “jimmied” the sinks to make the hot shower water work-I had to do the same the day after. The buildings needed to be power washed and painted. The food was plenty and surprisingly good-drinks were ok. Beach was nice and location was great-next to ferry ($22) and a few minutes from downtown shopping area.

    Daniel, 5 night trip, Dec 26, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Worst Bed, Loud music, Friendly Staff

    The bed was the worst I ever slept on in my whole life and I have been camping and slept in some DIVES. It felt like sleeping on a bed of rocks. Everything else was as I expected except the beach area was much better than I expected and really made it so much better. Breakfast was OK. Oh and they really should tell you befoer you check out that there will be BAD and LOUD music playing until 11:00 every night. Thank goodness we only were staying one night.

    Shane, 1 night trip, Sep 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    La estancia esta bien, me molesto que la persona de recepción no quizo darme una copia del cobro e impuestos.

    Israel, 3 night family trip, Aug 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Decent Stay

    Food could have been better

    Sumit, 3 night family trip, Jul 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing place , great views , and amazing beach .

    3 night trip, Jun 22, 2019

    Verified Expedia guest review

  • 6.0.Good

    We liked the beach area. The sidewalks around the place are a rough finish and one has to be careful while walking.

    Bruce484, 2 night family trip, Jun 19, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Its a smaller resort but very intimate. The restaurants, beach and pool is very close to each other. The bus stop, taxi and Ultramar ferry is just in front or beside the resort. The staff is very happy, pleasant, friendly and hard working. They do their best to make your stay enjoyable.

    Canada, 6 night family trip, Apr 29, 2019

    Verified Expedia guest review

  • 4.0.Fair

    A/C did not work in first room, and when moved to another, A/C broke down in the middle of the night. Pictures on website do not reflect how the it currently appears! Location was great. Receptionist were rude. Too many "timeshare" people loitering on property.

    Caro, 4 night trip, Aug 30, 2018

    Verified Expedia guest review

See all 46 reviews