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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Puerto de Luna Pet Friendly & Family Suites Hotel, Puerto Vallarta, Mexico

3-star3 stars
Great for familiesThis property has good facilities for families.
Blvd. Francisco Medina Ascencio No.2500, Puerto Vallarta, JAL, 48300, Mexico

3-star hotel with outdoor pool, near Cruise Ship Terminal
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We have been staying here for years as we have a dog. The service staff are very friendly…Mar 31, 2020
  • Hotel need upkeep and certain items in condo need to be replaced. The coils in bed ar…Mar 11, 2020

Puerto de Luna Pet Friendly & Family Suites Hotel, Puerto Vallarta, Mexico

from NZ$67
  • Junior Suite
  • Superior Suite
  • Standard Room

What’s around Puerto de Luna Pet Friendly & Family Suites Hotel, Puerto Vallarta, Mexico

Landmarks

  • In Fluvial Vallarta
  • Cruise Ship Terminal - 18 min walk
  • Plaza Caracol - 4 min walk
  • La Isla - 5 min walk
  • Playa Las Glorias - 15 min walk
  • Camarones Beach - 36 min walk
  • Teatro Vallarta - 43 min walk
  • Malecon - 2.3 mi / 3.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is noon
The front desk is open daily from 9:00 AM - 9:00 PM. This property doesn't offer after-hours check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room (up to 35 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Golfing nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Pool sun loungers
  • Pool umbrellas
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 7
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Puerto de Luna Pet Friendly & Family Suites Hotel, Puerto Vallarta, Mexico’s small print

Also known as

  • Luna Suites Hotel
  • Puerto de Luna All Suites
  • Puerto de Luna Pet Friendly & Family Suites Hotel Hotel
  • Puerto Luna Hotel Puerto Vallarta
  • Puerto Luna Hotel
  • Puerto Luna Puerto Vallarta
  • Puerto Luna

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.

Optional extras

Breakfast costs between MXN 180 and MXN 350 for adults, and MXN 120 and MXN 198 for children (approximately)

Cribs/Infant beds are available for MXN 150.0 per stay

Pets are allowed for an extra charge of MXN 220 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Puerto de Luna Pet Friendly & Family Suites Hotel, Puerto Vallarta, Mexico

  • Is there a pool at Puerto de Luna Pet Friendly & Family Suites Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Puerto de Luna Pet Friendly & Family Suites Hotel?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 35 lbs per pet. There's a charge of MXN 220 per pet, per night.
  • Is parking offered at Puerto de Luna Pet Friendly & Family Suites Hotel?
    Sorry, there's no parking at Puerto de Luna Pet Friendly & Family Suites Hotel.
  • What are the check-in and check-out times at Puerto de Luna Pet Friendly & Family Suites Hotel?
    You can check in from 3:00 PM to 9:00 PM. Check-out time is noon.
  • Are there restaurants at or near Puerto de Luna Pet Friendly & Family Suites Hotel?
    Yes, there's an onsite restaurant.

Recent reviews

Good 7.2 From 353 reviews

Very good 8.0
Overall great for the price
The good: Staff worked very hard, I got the feeling that they were a bit unappreciated but one can see they are doing their very best with what they have to keep the place up. Sadly the place is deteriorating a bit, I say sadly because the place has a really nice rustic, old Mexico feel to it. The bad: Sewage was backing up in the bathroom on the third floor just enough to make a small puddle that receded pretty much as quick as it showed but left a really unpleasant odor, just had to keep the bathroom windows open and the door shut.
ca3 night trip
Very good 8.0
Good Holiday!
Great location. Close to Food Mart and Grocery shopping. Outside of buildings are being painted as we speak. Grounds are in tip top shape. Pool area has many loungers and kept clean. Security is very good. Felt safe. The condos themselves could be updated. All in all, we are planning to go back next year along with bringing more friends.
Lesley H, us14 night trip
Very good 8.0
Best value in P.V.Great hotel,good location,good people,secure.Really good food court just outside the gates.Transport --easy
David, ca2 night trip
Good 6.0
Great staff. Fridge was unplugged. Staff remediation was great no water in the room
Paul, ca1 night trip with friends
Very good 8.0
The hotel was very nice and the staff very helpful. beautiful upgraded pool area. There was a snacker but the choices were limited. Not a problem as there were plenty of restaurants in the area. The only issue we had was the smell of screw gas coming up from the drain. We plugged with a towel and that seemed to take care of the problem.
Joanne, ca9 night trip
Poor 2.0
Dark and Dingy and noisy
I hear the suites are nice enough but single room was a dump. No refrigerator and no ice on site. A lot of stairs. So noisy, you hear everything throughout the building. Would not stay there again if you paid me.
ca5 night trip
Exceptional 10.0
Puerto de Luna: 5/5
Amazing location! We had to stay in Mexico for three more days since my passport was stolen but Puerto de Luna made it delightful. The location, staff and pets warmed our hearts. Would recommend to anybody!
Ryan, mx1 night romance trip
Good 6.0
Value for money
Hello - we have stayed at this hotel on several overnight trips. We need the "pet friendly" part. Have always found it good value for money as it is nice and close to the airport and only 5 minutes from Costco. This time the reason the rating is low was due to the clerk(s) at the front desk. We found them very unhelpful - in the past we have had good service - but not on this trip. Actually, the front desk staff was quite rude on this trip. The rest of the staff was great. Hopefully we don't experience this again.
Amanda, ca1 night trip
Very good 8.0
Fine for the price.
Room was big, sparsely furnished with kitchen. Kitchen had bare basics. Few dishes, one sharp knife and old pots and pans. If pet friendly means listening to dogs bark early in the morning and off and on all day while by the pool, then they nailed it. Few nights cats were fighting out our window at 3am. It has owner owned units with a lot of dogs. Quite a few units let there dogs bark and once in a while yell at them to be quiet. Not a relaxing place for a vacation. Price was right for the few days we stayed. Close to grocery store, restaurants and on bus line.
us3 night trip
Fair 4.0
You need to let people know that you pay for your room and when you get to the hotel you pay extra to have a pet that is not in the contract or in your hotels.com information you need to inform your customers to do good business
Andrew, us1 night trip

Puerto de Luna Pet Friendly & Family Suites Hotel, Puerto Vallarta, Mexico

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