Guests
All properties in Santa Elena, Peten, Guatemala

Peten Esplendido Hotel and Conference Center

Lakefront hotel in Santa Elena with outdoor pool and restaurant

  • Free WiFi
From
NZ$100

Image gallery

  • Deluxe Double Room Single Use, 1 Bedroom - Lake View
  • Deluxe Double Room Single Use, 1 Bedroom - Lake View
  • Pool
  • Deluxe Double Room Single Use, 1 Bedroom - Lake View
  • Deluxe Double Room Single Use, 1 Bedroom - Lake View
Deluxe Double Room Single Use, 1 Bedroom - Lake View. Image 1 of 38.
1 / 38Deluxe Double Room Single Use, 1 Bedroom - Lake View
1 calle 5-01 Santa Elena de la Cruz, Santa Elena, 17001, Guatemala, Guatemala
7.6.Good.
  • Avoid at all cost. Good value on paper, airport shuttle, breakfast, clean, close to…

    Apr 27, 2021

  • I was concerned because I tried to call before going, to schedule a shuttle to pick me up…

    Jul 6, 2019

See all 46 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
  • Free WiFi
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 62 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Children's pool
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • On the waterfront
  • Lake Petén Itzá - 1 min walk
  • Maya Mall - 2 min walk
  • Central Park - 3 min walk
  • Flores Dock - 11 min walk
  • Las Guacamayas Biological Station - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 2 Double Beds
  • Deluxe Triple Room
  • Deluxe Double Room Single Use, 1 Bedroom
  • Deluxe Double or Twin Room, 1 King Bed

Location

1 calle 5-01 Santa Elena de la Cruz, Santa Elena, 17001, Guatemala, Guatemala
  • On the waterfront
  • Lake Petén Itzá - 1 min walk
  • Maya Mall - 2 min walk

What’s around

Landmarks

  • On the waterfront
  • Lake Petén Itzá - 1 min walk
  • Maya Mall - 2 min walk
  • Central Park - 3 min walk
  • Flores Dock - 11 min walk
  • Las Guacamayas Biological Station - 11 min walk
  • Santa Barbara Island Museum - 28 min walk
  • Petencito Zoo - 38 min walk
  • Maya Biosphere Reserve - 14.4 mi / 23.2 km
  • Biotopo Cerro Cahui - 21.3 mi / 34.2 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 3 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is 12:30 PM
  • Express check-in

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 6 AM to 9:30 PM*

Parking

  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2476
  • Conference space size (meters) - 230

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1996
  • Designated smoking areas (fines apply)
  • Terrace

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Sleep well

  • Premium bedding
  • Tempur-Pedic mattress

Things to enjoy

  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 22-inch TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

El Mirador - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of GTQ 60 for adults and GTQ 50 for children (approximately)
  • Early check-in can be arranged for an extra charge of GTQ 85 (subject to availability)
  • Late check-out can be arranged for an extra charge of GTQ 85 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Peten Esplendido
  • Best Western Peten Esplendido Hotel
  • Hotel Best Western Peten Esplendido Hotel & Conference Center
  • Peten Esplendido Hotel Conference Center
  • Best Western Peten Esplendido Hotel Santa Elena
  • Best Western Peten Esplendido Santa Elena
  • Peten Esplendido Hotel and Conference Center Hotel
  • Peten Esplendido Hotel and Conference Center Santa Elena
  • Peten Esplendido Hotel and Conference Center Hotel Santa Elena
  • Best Western Peten Esplendido Hotel Conference Center
  • Best Western Peten Esplendido
  • Peten Esplendido Hotel
  • Best Western Peten Esplendido
  • Peten Esplendido Hotel Santa Elena
  • Peten Esplendido Santa Elena
  • Best Western Peten Esplendido Hotel Flores
  • Best Western Peten Esplendido Hotel
  • Best Western Peten Esplendido Flores
  • Best Western Peten Esplendido

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Peten Esplendido Hotel and Conference Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 10 PM. There's a charge of GTQ 85 for early check-in (subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge of GTQ 85 (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Yes, El Mirador offers international cuisine. Nearby restaurants include Legumbres Mayas (9-min walk), Restaurante Típico Imperio (9-min walk), and Macaw (9-min walk).
  • Yes, a free airport shuttle is available from 6 AM to 9:30 PM at scheduled times.
  • Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Peten Esplendido Hotel and Conference Center also has an outdoor pool.
7.6.Good.
  • 8.0.Very good

    nice for an overnight stay

    a good place to stay if you're needing a place before going to tikal. the refrigerator was convenient but never could find the microwave hotels.com said they had. if you're coming from the usa don't expect a marriott facility.

    1 night family trip, Apr 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    This was a great location. The only issue was we could not reach them to get a shuttle from the airport.

    2 night trip, Apr 15, 2019

    Verified Orbitz guest review

  • 4.0.Fair

    The showers are very old and need upgrading. Everything else was okay .

    1 night family trip, Mar 20, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Elevator does not work. No plugs for cell phones. Soap hard as rock. Safety box unusable. No food available.

    Javier, 1 night family trip, Mar 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Very comfortable hotel at a good price. Friendly bilingual staff who helped us plan our tours.

    2 night family trip, Feb 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The view was fantastic! The airport shuttle was super handy. Although, arranging it with "Google Translate" was not ideal. Great location, easy to walk to everything.

    1 night romance trip, Feb 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    quite , nice pool , water front view of the village .

    martins, 3 night family trip, Feb 10, 2019

    Verified Expedia guest review

  • 6.0.Good

    Staff was amazing... pool wasn’t clean. No hot water, no WiFi service in my room. No microwave (it said microwave when I booked)

    D.Connolly, 3 night romance trip, Feb 5, 2019

    Verified Expedia guest review

  • 6.0.Good

    Elevator was broken at the time of stay. Staff didn’t seem knowledgeable about the tours around Flores/Peten. The pool was unclean at the time. The scenery was really nice and staff were nice/polite otherwise.

    3 night family trip, Jan 26, 2019

    Verified Expedia guest review

  • 6.0.Good

    Parking lot doesn’t have easy access to the hotel and the elevator was broken couple more things WiFi was not working properly the front desk provides a wrong information about the tourist

    2 night trip, Jan 18, 2019

    Verified Expedia guest review

See all 46 reviews