Grand Hotel National

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Indoor pool
Suite, Lake View (Ritz) | Room
Classic Room, City View | Room
Classic Room, City View | Room

Overview of Grand Hotel National

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Grand Hotel National

5.0 star property
Lakefront hotel in Lucerne with 4 restaurants and indoor pool

9.2/10 Superb

684 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
Haldenstrasse 4, Lucerne, LU, 6006
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Airport shuttle
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Burgenstock - 33 min drive

Getting around

  • Zurich Airport (ZRH) - 58 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Lucerne Station - 10 min walk
  • Luzern Sgv Station - 17 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Grand Hotel National

5-star luxury hotel by the lake
At Grand Hotel National, you can look forward to a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 4 onsite restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Continental breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • Concierge services, a 24-hour front desk, and luggage storage
  • Tour/ticket assistance, multilingual staff, and a porter/bellhop
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Grand Hotel National offer perks such as 24-hour room service and bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • 40-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 60 per day; includes in/out privileges)
  • Onsite valet parking (CHF 35 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–1:00 PM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1870
  • Safe-deposit box at front desk
  • Terrace
  • An indoor pool
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Breakfast costs between CHF 15 and CHF 49 for adults, and CHF 15 and CHF 49 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CHF 360 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CHF 100.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Parking

  • Self parking costs CHF 60 per day with in/out privileges
  • Valet parking costs CHF 35 per night

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Does Grand Hotel National offer free cancellation for a full refund?
Yes, Grand Hotel National does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hotel National?
As of 24 September 2022, prices found for a 1-night stay for 2 adults at Grand Hotel National on 17 October 2022 start from NZ$556, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hotel National?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel National?
Yes, there's an indoor pool.
Are pets allowed at Grand Hotel National?
Yes, pets are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Grand Hotel National?
Yes. Self parking costs CHF 60 per day. Valet parking costs CHF 35 per night.
Is airport shuttle service offered by Grand Hotel National?
Yes, an airport shuttle is available. The charge is CHF 360 per vehicle one way.
What are the check-in and check-out times at Grand Hotel National?
You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Grand Hotel National?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (2-min walk) is nearby.
What is there to do at Grand Hotel National and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna.
Are there restaurants at or near Grand Hotel National?
Yes, there are 4 onsite restaurants. Nearby restaurants include Wilhelm Tell (3-min walk), portofino (4-min walk), and Bachmann (6-min walk).
What's the area around Grand Hotel National like?
Grand Hotel National is located on the waterfront, a short 2-minute walk from Grand Casino Lucerne and 4 minutes' walk from Lake Side Promenade. Travelers love the hotel's prime location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Poor

Mark, 1-night trip
Verified Hotels.com guest review

6/10 Good

CHRISTOPHER, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
Felt very relaxing station close by so made getting around easy Nice vibe at bar and great staff made the stay enjoyable
Jaycen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location of this hotel is absolutely perfect. We had a lakeview room and work up to the view of the lake and mountains every morning. The room was stunning and comfortable, the staff were helpful, and with several restaurants located around the hotel we had lots of good options for food. They were flexible with us over the past couple of years of needing to cancel and reschedule our honeymoon during COVID and we really appreciated their responsiveness and understanding. We utilized the pool and sauna also and overall really enjoyed the amenities. The only draw back is that there aren't a lot of USB chargers and the air conditioning is a wall unit, which might make it difficult during hot summer months. Overall however, we are very grateful for our opportunity to stay at this stunning hotel.
Jennifer, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super good location - classy hotel
Charlie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful! A historical hotel right on Lake Lucerne
Stephanie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful views. Professional staff.
Andrew, 2-night family trip
Verified Expedia guest review