All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

The Royal Cancun, All Suites Resort, Cancun

4 stars4 stars
Kukulcan Boulevard Km 4.5 Hotel ZoneCancunQROO77500Mexico, 0800 456 081 (New Zealand Toll Free) +64-9985-3513 (From abroad)
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
Cleanliness
Clean
Amenities
Great amenities
WiFi
Good internet service
Bar and Beverages
Standard bar
601See all 601 Hotels.com reviews
From 2,211 reviewsTripAdvisor Traveller Rating

The Royal Cancun, All Suites Resort, Cancun

from NZ$344
  • Villa, 2 Bedrooms, Kitchen, Resort View - Room Only
  • Suite, 2 Bedrooms, Beachside (Sleeps 3)
  • Family Master Villa, 2 Bedrooms, Kitchen, Resort View - All Inclusive
  • Villa, 2 Bedrooms, Kitchen, Resort View (HOT DEAL)
  • Villa, 2 Bedrooms, Kitchen, Beachside - Room Only
  • Villa, 2 Bedrooms, 2 Bathrooms, Beachside
  • Family Villa, 2 Bedrooms, Kitchen, Beachside - All Inclusive
  • Villa, 2 Bedrooms, Kitchen, Resort View - All Inclusive
  • Master Villa, 2 Bedrooms, Kitchen, Resort View - Room Only
  • Suite, 2 Bedrooms (sleeps 3)
  • Master Villa, 2 Bedrooms, Kitchen, Resort View - All Inclusive
  • Villa, 2 Bedrooms, Kitchen, Beachside - All Inclusive
  • Family Villa, 2 Bedrooms, Kitchen, Resort View - All Inclusive
  • Villa, 2 Bedrooms, 2 Bathrooms, Resort View (HOT DEAL)

At a glance

Key facts

Hotel size

  • This hotel has 201 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
Please note that guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
Please note: For European Plan reservations, maid service is provided every day except on Sundays and legal Mexican holidays. For All Inclusive reservations, daily maid service is provided.

Required at check in

  • Minimum check-in age is 25

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club (ages 4 - 12) *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free area shuttle

Other information

  • All-inclusive rates available

Also known as

  • Royal All Suites
  • Royal All Suites Resort
  • Royal Cancun All Suites
  • Royal Cancun All Suites Resort

Policies

Housekeeping service is provided every day except Sunday and holidays.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Mandatory fees

Deposit: USD 500.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 500

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 4 restaurants
  • 4 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Swim-up bar
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 15
  • Year Built 1976
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Kids' club

  • Supervised activities for children between 4 and 12 years old

All-inclusive room rates at The Royal Cancun, All Suites Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Trattoria Sport Bar - This sports bar overlooks the garden and specializes in American cuisine. Open daily.

Snack Bar Poolside - This poolside restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

The Italian Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

La Palapa Restaurant - This beachfront family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Fitness classes on site
  • Free bicycles on site
  • Golf driving range on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

The Royal Cancun, All Suites Resort, Cancun’s small print

Also known as

  • Royal All Suites
  • Royal All Suites Resort
  • Royal Cancun All Suites
  • Royal Cancun All Suites Resort

Policies

Housekeeping service is provided every day except Sunday and holidays.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Mandatory fees

Deposit: USD 500.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 500

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Royal Cancun, All Suites Resort, Cancun

Landmarks

  • In Avenida Kukulkan
  • Langosta Beach (0.2 mi / 0.3 km)
  • Escenica Tower (0.3 mi / 0.5 km)
  • Museum of Popular Mexican Art (0.4 mi / 0.7 km)
  • Linda Beach (0.8 mi / 1.2 km)
  • Tortuga Beach (1.1 mi / 1.8 km)

Getting around

  • Free area shuttle
  • Cancun, Quintana Roo (CUN-Cancun Intl.) 24-min drive
  • Free self parking

Recent reviews

Excellent 4.3 /5 from 601 reviews

The Royal Cancun, All Suites Resort, Cancun
Excellent4.0 / 5
The front desk was very helpful and friendly.
5 night family trip
The Royal Cancun, All Suites Resort, Cancun
Excellent4.0 / 5
Great First Time in Cancun.
The hotel was great and we had a fantastic, relaxing vacation. Everyone was very welcoming and the rooms were immaculate, the pool area was spotless and the pools were clean. Plenty of towels and poolside service always with a smile. Our minor gripes are that the Lagoon view is very noisy as it overlooks a highway that doesn't sleep! The personal concierge is a timeshare salesman in disguise. The drinks are lacking in alcohol (we topped ours off!) This is a fantastic option for families that want to turn-up, have everything taken care of and relax. The onsite grocery store is very well stocked and cheaper than the local minimarts. We were nervous about "Travellers Tummy" - we ate and drank the water in the resorts and were fine. A note in relation to resort dining reservations - twice we were told by reservations that only a 5 or 9 o'clock table was available (you have to reserve a table through the resort) so we booked the 9pm slot turned up at 7.30 and there were plenty seats available and we were seated. Not sure what/who seats were being held for - maybe non-inclusive walk-ins?
6 night family trip
The Royal Cancun, All Suites Resort, Cancun
Outstanding5.0 / 5
Exceptional experience
This was our first stay at an all-inclusive. We loved it. Not a HUGE resort, but the perfect size for a family.
5 night family trip
The Royal Cancun, All Suites Resort, Cancun
Excellent4.0 / 5
Great hotel
room is comfortable, spacious and kitchen fully equipped. Amenities are great, beach is not like open sea what makes very calm and walking distance to get a boat to isla mujeres.
3 night family trip
The Royal Cancun, All Suites Resort, Cancun
Outstanding5.0 / 5
Good Luxury hotel
Little expensive in comparison to other hotels nearby, but surely worth the money. Tips : #1 If you are planning to take package tours like Xcaret, Itza, Tulum ..etc .. These are like whole day tours, they pick you up at 6:30 AM and drop you back after 10pm ...So you really wont be able to enjoy most of the luxury at this hotel..plan accordingly #2 Bus stop right outside the hotel, Use bus as much as possible [ Safe, Cheap and convenient ] #3 Breakfast is not included but the restaurants are good [Italian and Mexican] #4 Has full kitchen #5 Access to beach #6 Mini market inside
1 night romance trip

See all reviews

The Royal Cancun, All Suites Resort, Cancun

Is the description of this hotel not correct? Tell us