Chic & Basic dot

Photo gallery for Chic & Basic dot

Deluxe Room | Primary image
Superior Double Room, Terrace | Terrace/patio
Superior Double Room, Terrace | Terrace/patio
Deluxe Room | Room
Classic Room | Room

Overview of Chic & Basic dot

Chic & Basic dot

3-star property
City-center hotel within walking distance of Puerta del Sol

9.4/10 Exceptional

102 verified guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is NZ$175
Price available on 06/11/2022
Calle del Maestro Victoria 5, Madrid, 28013
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar
  • Flat-panel TV

Room options

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 5 min walk
  • Royal Palace of Madrid - 9 min walk
  • Prado Museum - 18 min walk
  • El Retiro Park - 23 min walk
  • Puerta de Alcala - 11 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 12 min drive
  • WiZink Center - 16 min drive
  • Casa de Campo - 17 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive
  • Madrid Recoletos Station - 20 min walk
  • Madrid Principe Pio Station - 21 min walk
  • Madrid (XOC-Atocha Train Station) - 25 min walk
  • Callao Station - 3 min walk
  • Sol Station - 5 min walk
  • Gran Via Station - 5 min walk

About this property

Chic & Basic dot

3-star hotel near Gran Via Street
Close to Plaza Mayor and Prado Museum, Chic & Basic dot has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), multilingual staff, and tour/ticket assistance
  • A 24-hour front desk, smoke-free premises, and luggage storage
  • An elevator and concierge services
Room features
All guestrooms at Chic & Basic dot have thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, heating, and daily housekeeping


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))


  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff


  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

Frequently asked questions

Does Chic & Basic dot offer free cancellation for a full refund?
Yes, Chic & Basic dot does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Chic & Basic dot?
As of 7 October 2022, prices found for a 1-night stay for 2 adults at Chic & Basic dot on 6 November 2022 start from NZ$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Chic & Basic dot?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Chic & Basic dot?
Sorry, pets aren't allowed.
Is parking offered on site at Chic & Basic dot?
Sorry, there's no onsite parking at Chic & Basic dot.
What are the check-in and check-out times at Chic & Basic dot?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Chic & Basic dot?
No, this hotel doesn't have a casino, but Casino Gran Via (6-min walk) and Casino de Madrid (7-min walk) are both nearby.
Are there restaurants at or near Chic & Basic dot?
Yes. Nearby restaurants include Bangkok (3-min walk), llaollao (3-min walk), and Sidrería El Escarpín (3-min walk).
What's the area around Chic & Basic dot like?
Chic & Basic dot is in Madrid Centro, a short 3-minute walk from Callao Station and 3 minutes' walk from Gran Via Street.

Overall score and ratings






Staff & service




Property conditions & facilities



4/10 Fair

It is a place to sleep with very little amenities in a tight space, no hooks or tissue but guess you get what you pay for
Elizabeth, 3-night trip
Verified guest review

10/10 Exceptional

Robert, 4-night trip
Verified guest review

10/10 Exceptional

Very clean and good value
Small but very clean and comfortable hotel. Very friendly staff. Good value for the money. Very close to all attractions. Note: Breakfast does not start till 8 AM
1-night family trip
Verified guest review

10/10 Exceptional

2-night trip
Verified guest review

8/10 Very good

It's nice and clean, service is good. In the center of the city
1-night trip
Verified guest review

10/10 Exceptional

Elena, who works the front desk, was very helpful in giving recommendations and answering all of our questions. We had a private double room, the shower was great. Good water pressure. Comfortable bed. Very good experience. Close to the metro. Our luggage was stored for free after we checked out and continued to explore the area.
Denise, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Xavier, 3-night trip
Verified guest review

10/10 Exceptional

Exactly what we wanted and needed for a night in the center of Madrid (it is indeed chic and basic!). Wonderful shower for such a small room, and everything was designed with convenience in mind. Loved that the staff offered to call us an early morning cab, which was waiting right outside the door to take us to the airport. Highly recommend if you're looking for a no-frills room in the heart of the city conveniently located to everything a tourist may desire.
Jerry, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location; nice room; great shower. I would go elsewhere for breakfast, though.
Carmen, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Location Location Location!
This hotel has the best location in the heart of madrid. The bathroom is the beast feature of this place. Have you heard cozy means small? Well this very cozy. Downsides? No mirrors, no space for luggage, unless you are traveling solo.
Rigoalberto, 5-night trip
Verified guest review