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Sunset at the Palms Resort - Adults Only - All Inclusive

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Property grounds
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor pool

Overview of Sunset at the Palms Resort - Adults Only - All Inclusive

VIP Access

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with outdoor pool, near Seven Mile Beach

9.0/10 Superb

1,002 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is NZ$666
Price available on 01/12/2022
Map
Norman Manley Blvd, Negril, Westmoreland

Room options

About this area

What's nearby

  • On a private beach
  • Seven Mile Beach - 21 min walk

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 88 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Office of Nature - 5 min walk
  • Juicy's Restaurant - 7 min drive
  • Chances Bar & Grill - 8 min drive
  • Best in The West - 8 min drive
  • Marleys by the sea - 8 min drive

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Placing you just a 5-minute drive from Seven Mile Beach, Sunset at the Palms Resort - Adults Only - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and beachside drinks. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Palm Grove, one of 4 restaurants, serves Caribbean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 3 bars/lounges, a poolside bar, and a health club. Fellow travelers love the helpful staff and location.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay. The listed airport shuttle fees apply to transfers to/from Norman Manley International Airport (KIN) in Kingston.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)

What to do

  • On a private beach
  • Free beach club
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Spa services
  • Spa tub

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in fusion cuisine and serves dinner only. Reservations are required. Open select days.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Cafe - Overlooking the pool, this café serves light fare only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 99 per person (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Frequently asked questions

Does Sunset at the Palms Resort - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Sunset at the Palms Resort - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sunset at the Palms Resort - Adults Only - All Inclusive?
As of 28 November 2022, prices found for a 1-night stay for 2 adults at Sunset at the Palms Resort - Adults Only - All Inclusive on 1 December 2022 start from NZ$666, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sunset at the Palms Resort - Adults Only - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sunset at the Palms Resort - Adults Only - All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Sunset at the Palms Resort - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Sunset at the Palms Resort - Adults Only - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 99 per person roundtrip.
What are the check-in and check-out times at Sunset at the Palms Resort - Adults Only - All Inclusive?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM. Contactless check-in is available.
What is there to do at Sunset at the Palms Resort - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Sunset at the Palms Resort - Adults Only - All Inclusive also has 3 bars, a private beach, and a health club, as well as spa services and a garden.
Are there restaurants at or near Sunset at the Palms Resort - Adults Only - All Inclusive?
Yes, there are 4 onsite restaurants, featuring alfresco dining, Caribbean cuisine, and pool views. Nearby restaurants include Office of Nature (5-min walk), Juicy's Restaurant (3 mi), and Chances Bar & Grill (3.5 mi).
Does Sunset at the Palms Resort - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sunset at the Palms Resort - Adults Only - All Inclusive like?
Sunset at the Palms Resort - Adults Only - All Inclusive is on Bloody Bay Beach, a short 1-minute walk from Bloody Bay and 20 minutes' walk from Hedonism II. Travelers love the property's prime location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very good

I liked the resort. The rooms were cleaned daily, with fresh towels. The bathrooms had a great shower. The staff was friendly. Clevon was great, made everyone feel welcome. I think if you're a solo traveler maybe pick a different resort. This one had a lot of couples. My only issue was the concierge service. I wasn't told when i checked in that a reservation would be made for me at one of the resort restaurants. I got an email the night of that i saw too late because the wifi is not great. I wish someone had told me to be on the look out and check my email.
Jessica, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Rashaad, 2-night trip
Verified Expedia guest review

4/10 Fair

We went for our anniversary and I was very disappointed the beach was not in the resort waitresses and bartenders were a little arrogant you have to ask for things they don't offer you anything, when you ask for something they look at you with a weird face chef night was very ridiculous serving one shrimp on one big plate and one leaf of lettuce, tide up with one slice of carrot, small a portion of salmon was smaller than a chocolate chip cookie and a steak was about the same size! To me, it was very ridiculous making people work for a small amount of food. Having a rich island full of fish, lobster, shrimp, and fruits is enough to keep people happy. I know you guys can do better than that. You have to give and service better went you have guests to impress, That way clients like me get impress and get back to your hotel. Kimberly from housekeeping was very friendly. The rest of the staff was not that friendly. Overall, I don't think we return to the Sunset at the Palms Resort - Adults Only - All Inclusive
Dianelys, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 3-night trip
Verified CheapTickets guest review

10/10 Exceptional

The staff is wonderful very friendly always smiling very helpful. The rooms are gorgeous and the shower is to die for. Food is excellent be willing to try new things. The chef showcase is wonderful and the palm tree Restaurant is great and so is Buffet. The Bungalows are awesome and give you the feeling you're in nature and then you walk across the street to the beach which is superb and private and you have drinks there and food. They have Paul the piano man every other day it seemed like and he is great. The bartenders are awesome everybody goes above and beyond. They do need to bring in some Reggae though a couple live bands would have been great there is only one but we were eating at the chef's dinner and didn't get to see them.
Sarah, 7-night trip with friends
Verified Expedia guest review

6/10 Good

Just back from Sunset at the Palms and this is our experience. Beautiful beach, really warm water, there are many floats people have left already there, we took our own and they were not needed. Lots of boat action right at the beach and music from down the beach by tent vendors. More food at beach grill for lunch than across the street at the resort, only 5/6 sandwiches on menu. Not a great place for vegetarians or vegans. Rooms nice although needed maintenance on some, neighbors were in shower and water flowed outside building. 3 house wines white,red, champagne, name brand wine cost extra, outside area all bar. Red stripe beer on tap and generic labeled liquor. Birthday was a acknowledged very nicely, sign on door with rose pedals at dinner table and champagne with cherries. Only palm groves buffet every night, unless it was chef showcase, 1 night out of 6 and lotus leaf same also 1 night. Breakfast buffet was very good. No other restaurants. Several pieces of fitness equipment out of service, Tennis courts pad locked and didn’t look as if had been used in years. Hot tub was not working. Towel shortage throughout resort. There is a safe in room. Beautiful grounds. Entertainment, reggae band 2 nights played 1 1/2 hr and Classical pianist 2 nights. No seating areas away from bar anywhere in resort, to have a quiet personal time. We found many very nice and helpful attendants and a few not so pleasant ( May of been having bad day) we are vegetarian, we are seasoned travelers
Nick Roy, 5-night romance trip
Verified Orbitz guest review

8/10 Very good

This resort is amazing..The staff is wonderful and the treehouse rooms are unique in a good way. Special thank you to Mr Bloomfield, Kadian, Mrs Barrett, Lynette, Cleon and Andre. they went above and beyond to make sure our stay was memorable. Customer service at its best The food was delicious the grounds beautifully maintained- the beach and beach grill staff are wonderful and attentive, the Spa is a must to make this experience complete. You need to cross the street to get to the beach(amazing crossing guards there to assist)and that did absolutely nothing to make this experience less than amazing. We will definitely be coming back!
DUARNA, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beach was beautiful, staff were great. AC not cold enough, and off the beach around resort was too hot and sweaty.
Linda, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Sunset at the Palms Resort is a dream. The resort is basically in a jungle, so you feel like you're really in Jamaica. However, they have all the amenities any large scale resort has. The service we received was impeccable. We would definitely highly recommend. Sunset at the Palms to anyone:).
Eva Elise, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We had an absolutely beautiful time at this quiet, yet full of life resort. A special thanks to Brandon and Andre at the front desk, Kemisha Stewart in security, and every single one of the other staff members. The place is already phenomenal itself, but these exceptional people each made the experience that much better. We will 100 percent be back soon!
etienne andre, 3-night romance trip
Verified Expedia guest review