Guests
All properties in Cardiff, Wales, United Kingdom

Park Plaza Cardiff

4-star hotel in Cardiff City Centre with spa and indoor pool

  • Free WiFi
From
NZ$185

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Guest Room
  • Guest Room
  • Indoor Pool
  • Indoor Spa Tub
  • Guest Room
Guest Room. Image 1 of 87.
1 / 87Guest Room
Grey friars Road, Cardiff, CF10 3 AL, Wales, United Kingdom
8.6.Fabulous.
  • Lovely Hotel stayed before still a lovely Hotel just a bit of noise from the nightclub…

    Sep 11, 2021

  • Hotel very tired , bathroom tiles dirty and lose , very disappointed- won’t use again,…

    Sep 1, 2021

See all 546 reviews

Official standards

This property advises that it adheres to Safety Protocol (Radisson) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
Dining options
Safe
  • Free WiFi
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 129 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Cardiff City Centre
  • New Theatre - 1 min walk
  • Queen Arcade - 4 min walk
  • St. David's - 4 min walk
  • Cardiff City Hall - 5 min walk
  • National Museum Cardiff - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room
  • Superior Room, View (Tree Line View)
  • Executive Room, 1 King Bed

What’s around

Landmarks

  • In Cardiff City Centre
  • New Theatre - 1 min walk
  • Queen Arcade - 4 min walk
  • St. David's - 4 min walk
  • Cardiff City Hall - 5 min walk
  • National Museum Cardiff - 5 min walk
  • Capitol Shopping Centre - 5 min walk
  • St. David's Hall - 6 min walk
  • Cardiff Castle - 6 min walk
  • Cardiff Metropolitan Cathedral of St David - 6 min walk
  • Bute Park - 7 min walk

Getting around

  • Cardiff International Airport (CWL) - 22 min drive
  • Bristol International Airport (BRS) - 57 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cathays Station - 9 min walk
  • Cardiff (CFW-Cardiff Train Station) - 14 min walk
map
See on map
Grey friars Road, Cardiff, CF10 3 AL, Wales, United Kingdom

At a glance

Hotel size

  • This hotel has 129 rooms

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Health club
  • Steam room

Working away

  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2005
  • Elevator
  • Terrace
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Laguna Health and Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Laguna Kitchen and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted.

Also known as

  • Cardiff Park Plaza
  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Cardiff
  • Park Plaza Cardiff Hotel Cardiff
  • Park Plaza Cardiff
  • Park Plaza Hotel Cardiff
  • Park Plaza Cardiff Hotel Cardiff
  • Park Plaza Cardiff Wales
  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Wales
  • Cardiff Park Plaza

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Park Plaza Cardiff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Park Plaza Cardiff.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, Laguna Kitchen and Bar offers alfresco dining and local cuisine. Nearby restaurants include The Live Lounge (3-min walk), Wow (4-min walk), and The Central Bar (4-min walk).
  • Park Plaza Cardiff has a spa and an indoor pool, as well as a steam room.
8.6.Fabulous.
  • 10.0.Exceptional

    Brief visit to Cardiff

    Very enjoyable stay , lovely nights sleep in comfortable beds

    Kirsty, 1 night family trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stat

    Emma, 1 night trip, Aug 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love this hotel central service is always welcoming - offered a free upgrade to a hige penthouse room - I love the park plaza

    Carrie, 1 night trip, Aug 10, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Far below the usual high standard

    My room was not ready on time and so I was put in a different one. This room had an adjoining door that was not locked and gave access to the other room! The pillows were thin and uncomfortable. The breakfast was not as good as usual. The bacon, sausage and black pudding were all hard and dry. The orange juice tasted of washing up liquid. The pool area had lots of guests using mobile phones to film each other which I found unacceptable when my young daughter was in there.

    1 night family trip, Aug 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Park Plaza Cardiff - Smell of smoke

    The hotel had experienced a fire on the night prior to our arrival, and our room was located on the 4th floor. Unfortunately every time we switched on the air conditioning, the room filled with the smell of smoke. It was a really unpleasant stay. We paid £383.00 for our vacation and fell quite down about the whole experience. Surely the hotel should have been better of cancelling our stay than profiteering on us!

    Llyr, 3 night trip, Aug 1, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Not happy

    Fire in hotel very poor health and safety no fire Marshall to check everyone no information nobody checked to see where we where really poor

    Ceri, 1 night trip, Jul 31, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    A bit disappointed

    Fairly sure I was put in the wrong room type (I had paid a bit extra for a 'city view' but only view was of a multi-storey carpark across the road). My fault, I should have returned to reception but the guy who initially checked me in had been a bit brusque and as I was very tired I really couldn't be bothered making a fuss. Little things then start to bug you, like no details of wifi login in the room and repeated calls to reception for a password that are unanswered or the number's engaged. On the plus side the hotel is in a great location, is very clean and provides a good breakfast. Good size room too. My experience was a bit of a let-down but your's could be great - it's the usual story: you only have one opportunity to make a first impression!

    1 night trip, Jul 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall a nice stay

    Great stay overall. A bit disappointed that half the breakfast wasn’t available on the Monday morning and that we had a Cold Shower on the Wednesday due to no hot water. Found it strange that for the 3 nights we didn’t get any new bottles of water even though it was empty. Price of parking is extortionate!

    Iwan, 3 night trip, Jul 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel ok but stunk of drains

    Hotel in itself was fine however the smell of drains from late evening until we checked out in the morning was unbearable and ruined our stay. Upon reporting it to reception staff they seemed disinterested and unapologetic. Give the price we paid for the stay and further fees for parking as the hotel has none was a real let down.

    Gareth, 1 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Couple getaway

    Lovely stay, great hotel, great service friendly staff, lovely food!

    Jenny, 2 night trip, Jun 25, 2021

    Verified Hotels.com guest review

See all 546 reviews