Park Plaza Cardiff

Property class: 4
Hotel with spa, near Cardiff Castle

Choose dates to view prices

Park Plaza Cardiff offers a great location, putting you within a short 10-minute walk of Cardiff Castle and Utilita Arena Cardiff. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and local cuisine is served at Laguna Kitchen and Bar, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, a bar/lounge and a health club. Fellow travellers say great things about the helpful staff and central location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Steam room
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Reception fireplace

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$210
includes taxes & fees
1 Nov - 2 Nov

Why we love this property

Work and wellness blend
Located in the city centre, this hotel offers conference space and in-room desks. Guests can enjoy spa treatments and fitness classes after meetings.
Foodie paradise
Restaurant serves local cuisine and al fresco dining. Bar offers perfect nightcaps. Buffet breakfast and vegetarian options create a foodie paradise.
Spa and wellness haven
The full-service spa offers daily treatments including aromatherapy, body wraps, and hot stone massages. A steam room, health club, and fitness classes await.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed (Tree Line View)

A modern bathroom with a glass-enclosed shower, a large mirror, and a dark-toned vanity.

Superior Room, 1 King Bed (Tree Line View)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, desk, chair, and a sofa.

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

A hotel room with a large bed, two bedside lamps, and a framed artwork above the bed.

Superior Room

9.2 out of 10
Wonderful
(128 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Tree Line View)

A hotel room with a large window, a chair, and a lamp.

Superior Room, 1 King Bed (Tree Line View)

9.2 out of 10
Wonderful
(37 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a sofa, a nightstand with a lamp, and a framed picture on the wall.

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Room

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL

What's nearby

  • New Theatre - 1 min walk - 0.1 km
  • Cardiff Castle - 4 min walk - 0.4 km
  • Bute Park - 5 min walk - 0.4 km
  • St. David's - 6 min walk - 0.6 km
  • Utilita Arena Cardiff - 12 min walk - 1.1 km

Getting around

  • Cardiff International Airport (CWL) - 39 min drive
  • Bristol International Airport (BRS) - 68 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cathays Station - 9 min walk
  • Cardiff Central Station - 15 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Executive Lounge Hilton - ‬4 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Greggs - ‬5 min walk
  • ‪Falafel Corner - ‬3 min walk

About this property

Park Plaza Cardiff

  • Park Plaza Cardiff offers a great location, putting you within a short 10-minute walk of Cardiff Castle and Utilita Arena Cardiff. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and local cuisine is served at Laguna Kitchen and Bar, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, a bar/lounge and a health club. Fellow travellers say great things about the helpful staff and central location.

At a glance

Hotel size

    • 129 rooms

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property enforces quiet hours from 10:00 PM to 8:00 AM
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • No on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Fitness classes

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2005
  • Terrace
  • Fireplace at reception
  • Health club
  • An indoor pool
  • Full-service spa
  • Steam room
  • Vegetarian dining options
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Travel cot
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Laguna Kitchen and Bar – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

This property has received its official star rating from Visit Wales.

Also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Does Park Plaza Cardiff offer free cancellation for a full refund?

Yes, Park Plaza Cardiff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Park Plaza Cardiff?

Yes, there's an indoor pool.

Are pets allowed at Park Plaza Cardiff?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Park Plaza Cardiff?

Sorry, there's no on-site parking at Park Plaza Cardiff.

What are the check-in and check-out times at Park Plaza Cardiff?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.

Is there an on-site casino at Park Plaza Cardiff?

No, this hotel doesn't have a casino, but Les Croupiers Casino (5-min drive) is nearby.

What is there to do at Park Plaza Cardiff and nearby?

On-site recreation at Park Plaza Cardiff includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Park Plaza Cardiff also has a steam room.

Are there restaurants at or near Park Plaza Cardiff?

Yes, Laguna Kitchen and Bar offers al fresco dining and local cuisine.

What's the area around Park Plaza Cardiff like?

Park Plaza Cardiff is in Cardiff City Centre, a short 6-minute walk from Cardiff Queen Street Station and 8 minutes' walk from Cardiff Castle. Our travellers say that the local area is very central.

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Reviews

Park Plaza Cardiff Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was excellent, ideal for children, with great water temperature and quality. (57 reviews)
  • Breakfast was a highlight with a great range of options, delicious food, and good value for money. (66 reviews)
  • The restaurant served delicious food with excellent service and a great selection of options. (37 reviews)
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Popular mentions

Room
Service staff
Breakfast
Location
Food
Bed
Parking
Lobby
Restaurant
Bathroom

Reviews

Verified review

10/10 Exceptional

Staff were amazing and the hotel is lovely and clean
Verified review

10/10 Exceptional

Just had a couple of days and had a meal and afternoon tea at the hotel and all was lovely.
Verified review

10/10 Exceptional

Everything was perfect and we had a good stay!
Verified review

8/10 Very good

Beautiful hotel with lovely big rooms, ate in the main restaurant the food was delicious with lots of variety, on the downside our room overlooked the main road opposite the pubs and the noise was deafening, stopped around 3am.final verdict is lovely rooms and hotel but overpriced drinks and too noisy if staying in a road facing room.
Verified review

10/10 Exceptional

Once again fab time room amazing staff amazing
Verified review

10/10 Exceptional

First room had a bad window that wouldn’t close, but the staff were very helpful and even upgraded my stay.
Verified review

10/10 Exceptional

Great location for city centre and Bute Park. Staff couldn’t have been more helpful
Verified review

10/10 Exceptional

Lovely hotel very central to shops and castle and eateries.
Verified review

8/10 Very good

Clean, comfortable hotel with great amenities. The swimming pool was excellent and the facilities were well maintained throughout our stay. Friendly staff and a relaxing atmosphere made for an enjoyable visit. We'd happily stay again.
Verified review

8/10 Very good

Hotel seemed nice enough. Clean, fine location for where I needed to be. Room was very spacious although in-room amenities a bit disappointing - TV small and oddly located for size of room (would have been difficult to watch from either the bed or the sofa), no conditioner provided just shampoo (my hallmark for the quality of a hotel!) and instant coffee is bad enough, but Nescafe? Who even drinks this?! But minor gripes really, hotel was fine, staff very friendly and helpful.
Verified review

10/10 Exceptional

The rooms were absolutely clean n beautiful the staff couldn't do enough for me n my daughter n surprised my daughter with birthday wishes n treats we really enjoyed the swimming pool steam room n jacuzzi absolutely stunning n clean would definitely book again thankyou all at park plaza xx
Verified review

10/10 Exceptional

Myself and my Daughter spent just one night at hotel and every staff member we came across was helpful and friendly. We had a wonderful time at the Spa lovely clean showers & changing rooms & best of all wonderful Hot Stone Massages given by very friendly and talented staff . We would definitely recommend
Verified review

10/10 Exceptional

The room and the staff were amazing
Verified review

10/10 Exceptional

The room was really big with great amenities. The check in was really good, the lady checked us in called Zoe who was so friendly and helpful! We stayed for a concert at the castle and it was a 10 min walk max, great!
Verified review

10/10 Exceptional

Very good. No issues. Comfortable bed. Helpful staff.
Verified review

8/10 Very good

Very good Gym and Pool
Verified review

8/10 Very good

Decent room, included access to the pool was really nice,
Verified review

10/10 Exceptional

Had a wonderful stay and all the staff were so helpful. The location was perfect and the room was clean and comfortable. Breakfast was also very good.
Verified review

10/10 Exceptional

Very friendly and helpful reception on arrival. The room was clean and tidy and the location was perfect. Didn’t have time to use the spa facilities but they were complimentary so worth packing your swimming trunks and gym kit. Will certainly visit again.
Verified review

10/10 Exceptional

Excellent hotel. Standards very high. Excellent location for Cardiff city centre, Principality Stadium and Cardiff Castle
Verified review

10/10 Exceptional

Once again lovely stay staff amazing great location
Verified review

10/10 Exceptional

Great value hotel with nice rooms , very large comfy bed and great shower . Pool very good
Verified review

10/10 Exceptional

Great location, modern clean hotel and helpful staff. there was nothing to fault the trip.
Verified review

8/10 Very good

Road noise was annoying form our room but that can’t be helped. Dinner/breakfast, bar and reception staff amazing . Food at restaurants was lovely. Spa facilities were good and busy. Room is clean tidy with lovely shower.
Verified review

8/10 Very good

good location with good pool and friendly staff