Park Plaza Cardiff

4.0 star property
4-star hotel with spa, near Principality Stadium

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Park Plaza Cardiff

Photo gallery for Park Plaza Cardiff

Indoor pool, pool loungers
In-room safe, desk, iron/ironing board, free WiFi
Combined shower/bathtub, free toiletries, hair dryer, towels

Overview of Park Plaza Cardiff

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Grey friars Road, Cardiff, Wales, CF10 3 AL
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Steam room
  • Spa tub
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Superior Room, 1 King Bed (Tree Line View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

About this area

What's nearby

  • In Cardiff City Centre
  • Principality Stadium - 9 min walk
  • Cardiff Bay - 24 min walk
  • Cardiff Castle - 1 min drive
  • Cardiff International Arena - 2 min drive
  • Cardiff University - 7 min drive
  • Barry Island Beach - 35 min drive

Getting around

  • Cardiff International Airport (CWL) - 36 min drive
  • Bristol International Airport (BRS) - 76 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cathays Station - 9 min walk
  • Cardiff Central Station - 15 min walk


  • 200 Degrees Coffee Shop - 3 min walk
  • Heavenly Desserts - 4 min walk
  • Flute & Tankard - 4 min walk
  • Costa Coffee - 3 min walk
  • Jollibee Cardiff - 3 min walk

About this property

Park Plaza Cardiff

Park Plaza Cardiff puts you 0.5 mi (0.7 km) from Principality Stadium and 1.2 mi (2 km) from Cardiff Bay. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and local cuisine is served at Laguna Kitchen and Bar, which is open for breakfast, lunch and dinner. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers say great things about the overall property condition.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 129 rooms


  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • No on-site parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting room
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers


  • Built in 2005
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Steam room
  • Banquet hall


  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, The Laguna Health and Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.


Laguna Kitchen and Bar – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 15.95 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.

Also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Does Park Plaza Cardiff offer free cancellation for a full refund?
Yes, Park Plaza Cardiff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Park Plaza Cardiff?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Park Plaza Cardiff?
Yes, there's an indoor pool.
Are pets allowed at Park Plaza Cardiff?
Sorry, pets aren't allowed.
Is parking offered on site at Park Plaza Cardiff?
Sorry, there's no on-site parking at Park Plaza Cardiff.
What are the check-in and check-out times at Park Plaza Cardiff?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Park Plaza Cardiff?
No, this hotel doesn't have a casino, but Les Croupiers Casino (5-min drive) is nearby.
What is there to do at Park Plaza Cardiff and nearby?
Park Plaza Cardiff has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Park Plaza Cardiff?
Yes, Laguna Kitchen and Bar offers al fresco dining and local cuisine.
What's the area around Park Plaza Cardiff like?
Park Plaza Cardiff is in Cardiff City Centre, a short 6-minute walk from Cardiff Queen Street Station and 4 minutes' walk from St. David's.







Staff & service




Property conditions & facilities




8/10 Very good

Sister's Trip
A very comfortable and enjoyable 2 night stay. Plenty of choice for breakfast....shame the hot food wasn't hot the first morning but much better morning 2.
Margaret, 2-night family trip
Verified guest review

6/10 Good

Chris, 1-night business trip
Verified guest review

10/10 Exceptional

It was amazing
Mercy, 3-night trip
Verified guest review

6/10 Good

Paige, 1-night trip
Verified guest review

8/10 Very good

Rooms need upgrading
Bathroom needs updating, mirrors marked, surface around sink very marked. Curtain would not reopen once closed.
1-night family trip
Verified guest review

6/10 Good

What you’d expect from a Park Plaza
It’s been a while since I have stayed at a large hotel chain and I remember why. It’s such an anonymous, bland experience. I was surprised when I arrived and the bed was left partially unmade - pillowcases weren’t on and pillows were at the foot of the bed but this was a lapse of concentration or a hand off that didn’t work amongst team members and it was resolved immediately. That said, staff were great, room was more spacious than expected and breakfast was a good spread. This hotel has a steam room at no charge which I would have loved to have used had I had more time.
Michael, 1-night business trip
Verified guest review

10/10 Exceptional

This hotel was amazing!! All staff were helpful and pleasant they couldnt do enough for us
Rhian, 2-night trip
Verified guest review

10/10 Exceptional

Karen, 1-night trip
Verified guest review

6/10 Good

Not worth the price
Quite dated and basic, not worth the price. Overall looks clean but when you look closer you can spot a lot of dust. No hand soap in a bathroom and staff still didn’t supply it after I asked few times. TV super old. Spa and pool is small but alright. Not a terrible experience but not great either, was expecting more based on reviews and star rating. I wouldn’t go back.
Magdalena, 1-night trip
Verified guest review

10/10 Exceptional

Suzanne, 1-night trip
Verified guest review