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Park Plaza London Riverbank

Photo gallery for Park Plaza London Riverbank

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Food court
Bar (on property)

Overview of Park Plaza London Riverbank

Park Plaza London Riverbank

4.0 star property
4-star hotel with indoor pool, near London Eye
8.2 out of 10 Very good
8.2/10 Very good

1,004 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
18 Albert Embankment, London, England, SE1 7TJ
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
  • Terrace
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In London City Centre
  • Westminster Abbey - 14 min walk
  • London Eye - 16 min walk
  • Big Ben - 17 min walk
  • Trafalgar Square - 25 min walk
  • Buckingham Palace - 28 min walk
  • Leicester Square - 29 min walk
  • Thames River - 31 min walk
  • Piccadilly Circus - 32 min walk
  • The Shard - 39 min walk
  • St. Paul's Cathedral - 42 min walk

Getting around

  • London (LCY-London City) - 41 min drive
  • Heathrow Airport (LHR) - 44 min drive
  • London (LTN-Luton) - 49 min drive
  • Gatwick Airport (LGW) - 78 min drive
  • Vauxhall Station - 9 min walk
  • London Waterloo Station - 21 min walk
  • London (QQW-Waterloo Train Station) - 21 min walk
  • Lambeth North Underground Station - 14 min walk
  • Kennington Underground Station - 16 min walk
  • Pimlico Underground Station - 17 min walk

Restaurants

  • The Rose - 3 min walk
  • Casa Madeira - 3 min walk
  • Riverside Cafe - 5 min walk
  • The Black Dog - 6 min walk
  • Tamesis Dock - 2 min walk
Map

About this property

Park Plaza London Riverbank

Park Plaza London Riverbank puts you a short five-minute drive from Big Ben and London Eye. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chino Latino, which serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a sauna. The breakfast and location get great marks from fellow travellers. Public transportation is close by: Lambeth North Underground Station is only 14 minutes on foot.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 645 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (GBP 40.00 per day)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Chino Latino – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Club Lounge – This restaurant only serves breakfast. Reservations are required. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately GBP 21.50 for adults and GBP 21.50 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking is available nearby and costs GBP 40.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Frequently asked questions

Does Park Plaza London Riverbank offer free cancellation for a full refund?
Yes, Park Plaza London Riverbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Park Plaza London Riverbank?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Park Plaza London Riverbank?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.
Are pets allowed at Park Plaza London Riverbank?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Park Plaza London Riverbank?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Park Plaza London Riverbank and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room.
Are there restaurants at or near Park Plaza London Riverbank?
Yes, Chino Latino offers international cuisine.
What's the area around Park Plaza London Riverbank like?
Park Plaza London Riverbank is located by the river in London City Centre, a short 9-minute walk from Vauxhall Station and 16 minutes' walk from London Eye. Travellers love the hotel's prime location.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic stay and Geo the concierge was a star and deserves a mention.
Marc, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great spot but specify room
Great location for a trip to National Theatre. Lovely spacious rooms and though bathrooms are looking a bit tired, comfy beds and great pool! Just make sure you state you need a room away from the lift shafts as unfortunately it meant very little sleep for me.
Daniella, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Irene e, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perry, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

bin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Won't be back
I've stayed at this hotel several times over the years & always enjoyed my stay. Last stay was11/2022- noticed things not up to par. This trip, 4/2023 there was decline in repairs & maintenance in room. Telephone system did not work. Trying to order something via phone resulted in request being delivered to another room. Room was not very clean, lots of dust. No tea or coffee. Just very disappointing all the way around. Staff was friendly and apologetic, but think management & ownership better spend some money.
Lynda, 3-night family trip
Verified Hotels.com guest review

6/10 Good

J C, 1-night trip
Verified Hotels.com guest review

6/10 Good

Abysmal service when using hotel laundry service
Laundry service was abysmal. Dropped off laundry at front desk at 08:25 Tue morning. 19:50 returned from dinner. I was told it was not avaliable, to be delivered to room in the morning. Next day, Wed at about 15:00 on return to the hotel, was told by front desk it will be delivered to my room by 19:30...... Returned to the hotel at 23:45 Wed evening..... no laundry. Front dest staff said the night shift has no access to housekeeping offices...... Spoke with "night manager" who promised he would leave a message for day shift manager who came in early, as I was checking out at 07:30 on Thursday morning. On going to the front desk at 07:45 to check out.... the staff didn't know anything about my laundry. After refusing to leave the front desk, they finally checked with housekeeping. I was told housekeeping would not deliver the laundry to my room until it had be paid for at the front desk. Despite having provided a credit card for incidentals on check in, I was required to provide my credit card once again. Clerk said the laundry would be delivered to my room in a short while. I reminded the clerk that I was in process of checking out and insisted the laundry be delivered to the front desk. After about 30 minutes of dealing with front desk staff..... my laundry showed up. Clerk printed a bill, with payment for laundry as a line item, right ahead of room charge payment, w/o any additional cc swipes. Staff said not sure what happened or how to avoid "issue"
Carl, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Nicholas, 2-night trip
Verified Hotels.com guest review