ICON Embassy

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Overview of ICON Embassy

ICON Embassy

4.0 star property
4-star hotel with restaurant, near Golden Mile

9.4/10 Exceptional

445 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Map
Calle de Serrano, 46, Madrid, Madrid, 28001
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Conference center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Salamanca
  • El Retiro Park - 13 min walk
  • Gran Via Street - 17 min walk
  • Prado Museum - 20 min walk
  • Puerta del Sol - 24 min walk
  • Plaza Mayor - 29 min walk
  • Royal Palace of Madrid - 35 min walk
  • Santiago Bernabeu Stadium - 39 min walk
  • Puerta de Alcala - 1 min drive
  • WiZink Center - 2 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 9 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive
  • Madrid Recoletos Station - 7 min walk
  • Atocha Cercanías Station - 29 min walk
  • Nuevos Ministerios Station - 30 min walk
  • Serrano Station - 4 min walk
  • Colon Station - 6 min walk
  • Velazquez Station - 7 min walk

About this property

ICON Embassy

At ICON Embassy, you'll be just a 5-minute drive from Gran Via Street and El Retiro Park. Guests looking for a bite to eat can check out Flora Fina , which serves lunch and dinner. This upscale hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Serrano Station is 4 minutes and Colon Station is 6 minutes.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free (1 per room)
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Discount at nearby fitness center

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Terrace

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Flora Fina - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property offers central heating or air conditioning, depending on the season.

Also known as

Petit Palace Embassy
Petit Palace Embassy Serrano
Petit Palace Embassy Serrano Hotel
Petit Palace Embassy Serrano Hotel Madrid
Petit Palace Embassy Serrano Madrid
Petit Palace Serrano
Petit Palace Embassy Madrid
Petit Palace Embassy Hotel Madrid
ICON Embassy Petit Palace Hotel Madrid
ICON Embassy Petit Palace Hotel
ICON Embassy Petit Palace Madrid
ICON Embassy Petit Palace
ICON Embassy Petit Hotel
ICON Embassy Hotel
ICON Embassy Madrid
ICON Embassy Hotel Madrid
ICON Embassy by Petit Palace

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.4/10

Cleanliness

9.5/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

ANTONIO, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edgar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raquel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location was great. At check-in we were told our breakfast was included, however at check-out they charged us for it. We probably would have chosen another place for breakfast if we knew it was not included.
Joseph, 3-night family trip
Verified Orbitz guest review

4/10 Fair

There have been renovations to upgrade the rooms but the workmanship and materials are sub-par. The hallways are dark and dirty, as were the elevators and much of the common areas. The potential is there but a much needed quality upgrade is necessary for the hotel to be stay competitive.
SUET, 1-night family trip
Verified Expedia guest review

8/10 Very good

Very nice hotel, well located
GUSTAVO, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Other than the location of this jewel hotel I return to because of the friendly and service staff: reception, bar, breakfast and night shift are excellent
Santiago, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, excellent staff service. I commend Hanna and Ana at the reception desk. Friendly, efficient and resourceful. As good as it gets
Eduardo, 2-night trip
Verified Expedia guest review

6/10 Good

En la descripción dél hotel indica aire acondicionado, pero a pesar del calor estaba desactivado en todo el hotel y no hubo como prenderlo. Cuando les indique que la página web lo incluía, la respuesta fue que en ese caso deberían corregir la página web pero que en estos meses no lo prenderia.
Francisco, 2-night family trip
Verified Expedia guest review