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All properties in Bucharest, Sud - Muntenia, București - Ilfov, Romania
1 room, 2 adults

Crystal Palace Hotel, Bucharest, Romania

4-star4 stars
18-20 Alexandru Serbanescu, 1st District, Bucharest, 014292, Romania

4-star hotel with restaurant, connected to a shopping center, near Herastrau Park
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
Fantastic service
Tasty breakfast
Great location
Awesome vibe

Crystal Palace Hotel, Bucharest, Romania

from NZ$134
  • Standard Queen
  • Junior Suite
  • Executive Queen
  • Executive Twin
  • Standard Twin

What’s around Crystal Palace Hotel, Bucharest, Romania


  • In Aviației
  • Herastrau Park - 32 min walk
  • Promenada - 10 min walk
  • Arcul de Triumf - 36 min walk
  • House of the Free Press - 36 min walk
  • Village Museum - 37 min walk
  • Baneasa Shopping City - 43 min walk
  • State Circus Park - 44 min walk

Getting around

  • Henri Coanda Intl. Airport (OTP) - 11 min drive
  • Bucharest Baneasa Station - 30 min walk
  • Polizu - 7 min drive
  • Bucharest North railway station - 14 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 5 floors


  • Check-in time noon-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pick-up *


  • Free extended parking

  • Free nearby parking

  • Free RV/bus/truck parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Health club
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 538
  • Conference space size (meters) - 50
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Hungarian
  • Italian
  • Romanian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Crystal Palace Hotel, Bucharest, Romania’s small print

Also known as

  • Crystal Palace Bucharest
  • Crystal Palace Hotel Bucharest
  • Crystal Palace Hotel Hotel
  • Crystal Palace Hotel Bucharest
  • Crystal Palace Hotel Hotel Bucharest


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of RON 60 per person (approximately)

Airport shuttle service is offered for an extra charge of RON 115 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crystal Palace Hotel, Bucharest, Romania

  • Does Crystal Palace Hotel offer free cancellation for a full refund?
    Yes, Crystal Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Crystal Palace Hotel?
    Yes, there's free self and extended parking.
  • Are pets allowed at Crystal Palace Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Crystal Palace Hotel?
    You can check in from noon to anytime. Check-out time is noon.
  • Are there restaurants at or near Crystal Palace Hotel?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Crystal Palace Hotel?
    Yes, an airport shuttle is available. The charge is RON 115 per vehicle one way.

Recent reviews

Very good 8.4 From 39 reviews

Exceptional 10.0
Recommend 100% is you have business in Aurel Vlaic
Very polite staff. Hotel is clean and comfy. Breakfast is excellent. Business district Aurel Vlaicu very close by. Also subway station within 10 min walk.
Andrei Alexandru, ie2 night business trip
Good 6.0
Hotel is ok for position but has to improve rooms
Hotel has good position for offices around, but we had a hard time booking the rooms because the prices spiked up a month before, although after some days they went dramatically down and hotel refused to reimburse the difference or apply benefits. The breakfast was excellent, although with little variety, and I have to say that service was really at top, with reception and waiters at complete disposal. When arrived I found the heating broken, the day after I was sent a reparation, which did not fix the issue completely, but temperatures overall were still ok. The rooms are a bit tired, bed are definitely not comfortable and sheets are really messy, it is impossible to sleep well in all these folds and covers which are none of the right size. For the price you can find something better around or in the center.
us3 night business trip
Exceptional 10.0
Good for business
Helpful fast service. The breakfast staff was also very efficient and attentive. The room was of good standard and well equipped. Would go again. Perhaps a bit far out of out.
Virginie, gb1 night business trip
Poor 2.0
Staff is Rude and No Air Conditioning
This hotel DOES NOT have air conditioning!!!! Beware!! The front desk staff are rude and I am pretty sure they just don’t like foreigners.. We complained about the A/C and finally they moved us to another room that had windows in separate rooms so we could have a “draft”. Lady at the front desk had the audacity to tell us that the entire hotel switches to only heat in the winter time. It might have been the end of October but it was prob 80 degrees outside. We almost walked across the street to another hotel and would’ve just forfeited the money but we had way too much luggage & were exhausted after spending 2 weeks road tripping through Romania. The bed was actually pretty comfortable but the bathroom was dirty and the sink was so clogged I had to rush when brushing my teeth. Overall the absolute worst experience we have EVER had in any Hotel. Period.
Joshua, us1 night romance trip
Very good 8.0
Very nice hotel, beautiful building. Walking distance from the city centre (about 15-20 minutes). Helpful staff, big rooms, quiet area no noise coming from outside, free parking.
Grzegorz, au1 night business trip
Exceptional 10.0
Great hotel and great service
Great hotel and service
Ashvini, gb1 night business trip
Very good 8.0
Good value for your money.
Decent hotel close to a nice mall (Promenada) and relatively close to the airport. The area is not bad, or good, just meh... Friendly staff and better than average breakfast!
Gabriel, ca1 night business trip
Very good 8.0
great stay outside bucharest
It was good overall, room looks older inside, and some issue with the bathroom
William, gbBusiness trip

Crystal Palace Hotel, Bucharest, Romania

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