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All properties in Mexico City, Mexico

W Mexico City

Luxury hotel with spa, near Chapultepec Park

From
NZ$242

Image gallery

  • City House, 1 King Bed, Non Smoking, City View (SW-M) - Guest Room
  • City House, 1 King Bed, Non Smoking, City View (SW-M) - Guest Room
  • Indoor Spa Tub
  • Marvelous Room, Suite, 1 Bedroom, Non Smoking - Living Area
  • City House, 1 King Bed, Non Smoking, City View (SW-M) - Guest Room
City House, 1 King Bed, Non Smoking, City View (SW-M) - Guest Room. Image 1 of 134.
1 / 134City House, 1 King Bed, Non Smoking, City View (SW-M) - Guest Room
8.6.Fabulous.
  • El agua tanto de la regadera como de los lavamanos muy mal, salía para todos lados!

    Jun 3, 2021

  • This is my favorite hotel in CDMX !! Service is really friendly which I always appreciate

    May 25, 2021

See all 359 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Commitment to Clean (Marriott), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Safe
Walkable
Convenient
Shopping
  • Parking available
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 237 guestrooms
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby
  • Spa tub

For families

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Polanco
  • Chapultepec Park - 5 min walk
  • Auditorio Nacional - 7 min walk
  • Museo Nacional de Antropologia - 19 min walk
  • Paseo de la Reforma - 32 min walk
  • The Angel of Independence Monument - 44 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Wonderful Room, City Room, 1 King Bed, Non Smoking, City View
  • Wonderful Room, City Room, 2 Queen Beds, Non Smoking, City View
  • Spectacular Room, City Room, 2 Queen Beds, Non Smoking, City View
  • Spectacular Room, City Room, 1 King Bed, Non Smoking, City View
  • Fabulous Room, City Room, 1 King Bed, Non Smoking, City View
  • Fabulous Room, City Room, 2 Queen Beds, Non Smoking, City View
  • Cool Corner Room, City Suite, 1 Bedroom, City View, Corner
  • Fantastic Room, City Suite, 1 Bedroom, City View, Corner
  • Marvelous Room, Suite, 1 Bedroom, Non Smoking
  • City House, 1 King Bed, Non Smoking, City View (SW-M)

Location

  • In Polanco
  • Chapultepec Park - 5 min walk
  • Auditorio Nacional - 7 min walk

What’s around

Landmarks

  • In Polanco
  • Chapultepec Park - 5 min walk
  • Auditorio Nacional - 7 min walk
  • Museo Nacional de Antropologia - 19 min walk
  • Paseo de la Reforma - 32 min walk
  • The Angel of Independence Monument - 44 min walk
  • Parque Zoologico de Chapultepec - 19 min walk
  • Museo Soumaya - 29 min walk
  • Castillo de Chapultepec - 34 min walk
  • Campo Deportivo Militar Marte - 5 min walk
  • Avenida Presidente Masaryk - 5 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 12 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 40 min drive
  • Mexico City Buenavista Station - 7 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Auditorio Station - 11 min walk
  • Polanco Station - 12 min walk
  • San Joaquin Station - 28 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 237 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • 1 per room (up to 44 lbs)

Internet

  • WiFi in public areas*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (MXN 90 per night)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 9

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Lowered locks/deadbolt
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Satellite TV channels
  • Video-game console
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Away Spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Living Room Bar - This cocktail bar specializes in Mexican cuisine.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Small print

Also known as

  • Mexico City W
  • W Hotel Mexico City
  • W Mexico City
  • w Hotels Mexico City
  • w Mexico City Hotel Mexico City
  • Hotel W Mexico City
  • W Mexico City Hotel
  • W Mexico City Mexico City
  • W Mexico City Hotel Mexico City

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Valet parking costs MXN 90 per night

Buffet breakfast is offered for an extra charge of MXN 350 for adults and MXN 240 for children (approximately)

Pets are allowed for an extra charge of MXN 300 per pet, per day, plus a one-time cleaning fee of MXN 1350

Airport shuttle service is offered for an extra charge of MXN 1340 per vehicle (one-way)

WiFi is available in public areas for MXN 190 per 24-hour period (rates may vary)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: MXN 1250 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, W Mexico City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs MXN 90 per night. Electric vehicle charging is available.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 44 lbs per pet. There's a charge of MXN 300 per pet, per day, and there's also a deposit of MXN 1250 per stay.
  • You can check in from 3 PM - midnight. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
  • Yes. Nearby restaurants include Biscottino (4-min walk), Chapulin (4-min walk), and Cebichería Agua & Sal (4-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 1340 per vehicle one-way.
  • W Mexico City has a spa and a steam room.
8.6.Fabulous.
  • 4.0.Fair

    Meh hotel

    I am a little disappointed normally the W hotels are amazing clean an a good condition I could say luxury but this one was not fulfilled my expectations at all dirty old and look like a motel ! Terrible!

    Erika, 3 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect!

    The staff was fabulous and very solicitous. The hotel was perfect. It will be hard to find another like it.

    Nicole, 10 night trip, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Location

    Great room with am excellent bathroom and view of Polanco. Went only for one night to celebrar wedding anniversary and it was fun to be a tourist in your own town. Great location walking distance from everything.

    Ernesto, 1 night trip, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great staff and great service.

    I hope you guys can keep the same level of service. You guys are awesome!

    Ali, 3 night trip, Mar 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent experience

    Everything was fine

    Francisco J, 9 night family trip, Jan 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    En tiempo de COVID-19 todo estuvo súper bien :) todo muy limpio y el check- in súper rápido. La comida que nos llevaron también estuvo deliciosa. Ocupábamos medicamento y nos hicieron el favor de hablar a la farmacia para cubrir nuestras necesidades.

    1 night family trip, Jan 2, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Excellent hotel in an excellent neighborhood

    The hotel is located in the Polanco district walking distance to numerous and excellent restaurants. The Hotel is very modern and decorated the same. The room was clean, comfortable with an excellent view of the city. I would definitely stay again.

    Christopher, 1 night trip, Dec 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I loved the staff at the W! So kind, so helpful and with Mexico City in lockdown when we arrived they went above and beyond to make us feel welcome.

    Nancy, 2 night business trip, Dec 18, 2020

    Verified Expedia guest review

  • 4.0.Fair

    I have stayed at a lot of W Hotels around the world and W Mexico City simply isn't up to W Standards. Small rooms poorly built, the toilet is smaller than a toilet on an airplane. Staff were not so friendly to be honest. Nothing in the room. No Minibar, no coffee, no water... NOTHING They try to create the W Vibe in the lobby with some cheap bright lights but it fails bordering on cheesy. Location is amazing but seeing as you have Intercon, Marriott and Park Hyatt next to each other as well as amazing condos on air bob, I would look elsewhere

    1 night trip, Dec 12, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Not up to W standard

    I have stayed at many W hotels around the world and this one is not up to W standard . Many other 5 star options in the same area . Rooms are cheaply made , the toilet is the size of an airplane toilet , no waters no coffee in room nothing . Not very welcoming staff . Disappointing stay and will try hyatt next time

    Scott, 2 night trip, Dec 10, 2020

    Verified Hotels.com guest review

See all 359 reviews