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Mantra Sun City

Luxury hotel with 2 outdoor pools, near Surfers Paradise Beach

  • Free parking
From
NZ$135

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Indoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 61.
1 / 61Outdoor Pool
8.2.Very good.
  • Excellent

    Jan 17, 2020

  • Showing a bit of wear and tear. No meals available, website does not advise this change.…

    Apr 29, 2021

See all 388 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Easy parking
Safe
Quiet
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 111 smoke-free guestrooms
  • Weekly housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools and indoor pool
  • Breakfast available

For families

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Full-sized refrigerator/freezer
  • Free toiletries
  • Garden

What’s around

  • In Surfers Paradise
  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 9 min walk
  • Cavill Avenue - 12 min walk
  • SkyPoint Observation Deck - 19 min walk
  • Slingshot - 5 min walk

Enter dates for 2 guests

  • Hotel
  • 1 Bedroom Apartment
  • 1 Bedroom Ocean
  • 2 Bedroom Apartment
  • 3 Bedroom Ocean
  • 2 Bedroom Ocean
  • 3 Bedroom Sub Penthouse

Location

  • In Surfers Paradise
  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 9 min walk

What’s around

Landmarks

  • In Surfers Paradise
  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 9 min walk
  • Cavill Avenue - 12 min walk
  • SkyPoint Observation Deck - 19 min walk
  • Slingshot - 5 min walk
  • Infinity Attraction - 9 min walk
  • Timezone - 15 min walk
  • Broadwater Parklands - 41 min walk
  • King Tutts Putt Putt - 2 min walk
  • Budds Beach - 5 min walk

Getting around

  • Coolangatta Airport (OOL) - 37 min drive
  • Varsity Lakes Station - 15 min drive
  • Gold Coast City Coomera Station - 21 min drive
  • Helensvale Station - 22 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 111 rooms
  • This hotel is arranged over 39 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Number of outdoor pools - 2
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa treatment room(s)
  • Children's pool
  • Tennis on site
  • Number of spa tubs - 2
  • Waterslide
  • Steam room
  • Sauna

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Year Built - 1999
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • WiFi (surcharge)

Food and drink

  • Full-sized refrigerator/freezer

More

  • Weekly housekeeping provided
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Dining

Koastal Kitchen - This restaurant serves breakfast and dinner.

Small print

Also known as

  • City Mantra
  • Mantra Sun City Gold Coast/Surfers Paradise
  • Mantra Sun City Hotel
  • Mantra Sun City Surfers Paradise
  • Mantra Sun City Hotel Surfers Paradise
  • Mantra City
  • Mantra Sun
  • Mantra Sun City
  • Mantra Sun City Hotel
  • Mantra Sun City Hotel Surfers Paradise
  • Mantra Sun City Surfers Paradise
  • Sun City Mantra
  • Sun Mantra

Optional extras

Rollaway beds are available for AUD 40.0 per night

Breakfast costs between AUD 13 and AUD 27 per person (approximately)

Cribs/Infant beds are available for AUD 10.0 per night

Airport shuttle service is offered for an extra charge of AUD 41 per person (roundtrip)

WiFi is available in guestrooms for AUD 15 per day (rates may vary)

WiFi is available in public areas for AUD 15 per day (rates may vary)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: AUD 200.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mantra Sun City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Koastal Kitchen. Nearby restaurants include Citrique (3-min walk), Bazaar Gold coast (4-min walk), and Yamagen Japanese Restaurant (4-min walk).
  • Yes, an airport shuttle is available. The charge is AUD 41 per person roundtrip.
  • No, this hotel doesn't have a casino, but The Star Gold Coast (10-min drive) is nearby.
  • Practice your swing on the tennis courts. Enjoy a relaxing soak in one of the 2 spa tubs and an invigorating swim in one of the 2 outdoor swimming pools. Mantra Sun City also has a waterslide, a sauna, and a steam room, as well as a picnic area and a garden.
8.2.Very good.
  • 6.0.Good

    reat resort but “tired” and needs some upgrades

    Service was 10/10, I can not complain but rather only sing praises. All the staff from reception to lifeguard were so helpful and extremely personable. Reception helped us when we were going to be displaced by flooding in NSW and helped as much as they could! The condition of the hotel was a bit “tired”. Holes in the walls near base-boards, extremely stained/scorched carpets, tiles that moved under foot in the shower, smelly drain pipe in shower, no fan ventilation in shower, very dirty cupboard runners/tracks. If we didn’t pay such a cheap rate we would have asked to be moved o taken ourselves to a new hotel. The restaurant was closed but was due to open before we arrived (one of the reasons we chose this northern Surfers Paradise resort) but no one bothered to let us know, just kept trying to go and then eventually told “oops, sorry”! The amenities were cool! 2 water slides into big pool, heated small outside pool and hot tub (that was cold and not working till day 5), a heated indoor pool with large hot tub that seated about 15 ppl. Steam room, sauna and small gym. Paint peeling off ceiling and 1 slide not working... as I said cool amenities but not all working and all need a bit of an upgrade. Sounds like a lot of negatives but I did like the resort it just needs some work... and most of all, floor 16 smelled like a dead body as soon as we opened the elevator door every time we used it because the garbage Shute needed to be cleaned!

    Samantha, 5 night trip with friends, Mar 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Location. Sad to see no restaurants or bar open on premises. The indoor pool was cold, indoor spa wasn't working on one day. Plus some maintenance is needed on all pools/spas. Staff were great & very friendly.

    2 night romance trip, Mar 12, 2021

    Verified Wotif guest review

  • 6.0.Good

    bathroom needs upgrade and some painting to be done

    2 night romance trip, Mar 9, 2021

    Verified Wotif guest review

  • 6.0.Good

    We were extremely disappointed with the linen on the bed.when stripping the bed to help the hotel staff we realised that the underlay was blood stained.personal we felt that this is disrespectful and disgusting and anything that is blood stained should be places in the bin

    1 night romance trip, Mar 2, 2021

    Verified Wotif guest review

  • 8.0.Very good

    The property is close enough to Surfers central area to walk and far enough away to be comfortably out of the busy areas. I didn't like that the air conditioning on the main floor and the hallways on the floors was not working. It was warm and stuffy when alighting the lift to get to the room.

    1 night romance trip, Feb 26, 2021

    Verified Wotif guest review

  • 8.0.Very good

    I’ve been in a lot of hotel around surface I wasn’t to high up which pleased me very good view and clean

    9 night trip, Feb 22, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Nice and easy place to stay

    Close to the beach (and the beach at north surfers is quite nice). Nice big pool, friendly staff. Tram stop right outside hotel so easy to get around. The little restaurant at the hotel served a good breakfast which wasn’t expensive. Room didnt have fully closed curtains which meant no chance of a sleep in. Wifi isn’t free but the staff were kind enough to give me an access code at no charge. We will come back to stay there with the kids sometime soon.

    Andrew, 2 night trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything and more

    Tricia, 3 night family trip, Jan 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Such a beautiful, clean, well maintained resort. My only issue was the looks we were gettting from the lifeguard and others for I’m assuming .. having a different shade, which was so disappointing.

    1 night trip with friends, Jan 2, 2021

    Verified Wotif guest review

  • 6.0.Good

    Staff were nice and polite. The room I was in was well overdue on a refurbishment and found the on-site parking difficult.

    Karen, 3 night family trip, Dec 25, 2020

    Verified Expedia guest review

See all 388 reviews