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Room options

Executive Suite, 1 Queen Bed, Non Smoking (Runway View - Hotel Lounge Access)

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Non Smoking, View (Runway View)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Executive Room, 1 Double Bed, Non Smoking (Runway View - Hotel Lounge Access)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Single Beds, Non Smoking, View (Runway View)

  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Room, 2 Single Beds, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

At a glance

Hotel size

  • 710 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Secured uncovered on-site self-parking (GBP 15.00 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 4:30 AM to 11:30 PM*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference space (18665 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour health club
  • At least 80% of food locally sourced
  • At least 80% organic food
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 25-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Rob, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overnight for an early morning ✈️.
Perfect location for an early morning flight from terminal 5 LHR. Shuttle bus service outside arrivals just one stop around 15-20 mins. Restaurant food was very tasty. Will definitely stay there again.
Lynn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Candice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathryn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

everyth
Ann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice airport hotel but lacks complimentary shuttle
Very clean, convenient and modern hotel close to the airport. Rooms were very comfortable and well appointed. We were disappointed there was not a complementary shuttle to the nearby airport. Our transportation cost to get to the airport was over $30 although the hotel staff did arrange it. Most major airport hotels provide this as a service.
Lindi, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Justin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review