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Napa Mermaid Hotel & Suites

Photo gallery for Napa Mermaid Hotel & Suites

Beach/ocean view
Beach nearby, beach towels
Indoor pool, outdoor pool, open 9:30 AM to 6:30 PM, pool umbrellas
Indoor pool, outdoor pool, open 9:30 AM to 6:30 PM, pool umbrellas
Indoor pool, outdoor pool, open 9:30 AM to 6:30 PM, pool umbrellas

Overview of Napa Mermaid Hotel & Suites

VIP Access

Napa Mermaid Hotel & Suites

4.0 star property
4-star hotel with 2 bars/lounges, near Glyki Nero Beach

9.2/10 Superb

487 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
45 Kryou Nerou, Ayia Napa, 05344

Room options

About this area

What's nearby

  • In a regional park
  • Nissi Beach - 12 min drive
  • Makronissos Beach - 13 min drive
  • Fig Tree Bay - 19 min drive

Getting around

  • Larnaca (LCA-Larnaca Intl.) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Teremok - 10 min walk
  • Al Ritrovo - 11 min walk
  • Abacus - 12 min walk
  • Quadro - 14 min walk
  • En-yevo Tavernaki - 14 min walk

About this property

Napa Mermaid Hotel & Suites

Napa Mermaid Hotel & Suites puts you within a 15-minute drive of Nissi Beach and offers an airport shuttle (available 24 hours) for EUR 65.00 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and international cuisine is served at Flavors Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers say good things about the helpful staff and beach.

Languages

English, French, German, Greek, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Precautionary measures against COVID-19 (Cyprus)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Children's menu

What to do

  • Tennis
  • Evening entertainment
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1984
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Napa Mermaid Spa & Salon has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Dining

Flavors Restaurant – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.55 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 45.00 (subject to availability)

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Children & extra beds

  • Cots/infant beds are available for EUR 25.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 6:30 PM
  • Guests under 13 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Guests under 14 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Precautionary measures against COVID-19 (Cyprus) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Hotel Mermaid Napa
Hotel Napa Mermaid
Mermaid Napa
Mermaid Napa Hotel
Napa Mermaid
Napa Mermaid Hotel
Napa Mermaid Hotel Ayia Napa
Napa Mermaid Ayia Napa
Napa Mermaid Hotel Suites
Napa Mermaid & Suites
Napa Mermaid Hotel & Suites Hotel
Napa Mermaid Hotel & Suites Ayia Napa
Napa Mermaid Hotel & Suites Hotel Ayia Napa

Frequently asked questions

Does Napa Mermaid Hotel & Suites offer free cancellation for a full refund?
Yes, Napa Mermaid Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Napa Mermaid Hotel & Suites?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at Napa Mermaid Hotel & Suites on 3 December 2022 start from NZ$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Napa Mermaid Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Napa Mermaid Hotel & Suites?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 6:30 PM.
Are pets allowed at Napa Mermaid Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Napa Mermaid Hotel & Suites?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Napa Mermaid Hotel & Suites?
Yes, an airport shuttle is available. The charge is EUR 65.00 per vehicle one-way.
What are the check-in and check-out times at Napa Mermaid Hotel & Suites?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 45.00 (subject to availability).
What is there to do at Napa Mermaid Hotel & Suites and nearby?
Practise your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Napa Mermaid Hotel & Suites also has 2 bars, an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Napa Mermaid Hotel & Suites?
Yes, Flavors Restaurant offers international cuisine and ocean views. Nearby restaurants include Teremok (10-min walk), Al Ritrovo (11-min walk) and Abacus (12-min walk).
What's the area around Napa Mermaid Hotel & Suites like?
Napa Mermaid Hotel & Suites is located near Glyki Nero Beach, only a short 7-minute walk from Love Bridge and 11 minutes' walk from Al Ritrovo.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Jolanda, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deborah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hasmik, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Torstein, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Anders, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ariel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcus, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tjerk, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very happy
Clean, excellent service, lovely spa, comfy beds.
eleni, 2-night trip
Verified Hotels.com guest review