Located near Amadores Beach, Servatur Puerto Azul offers a family-friendly retreat with a poolside bar, two on-site restaurants, and four outdoor pools. Unwind in the garden or challenge your loved ones to a game of billiards while kids enjoy the playground and waterslide.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Free breakfast
Spa
Airport transfer
Parking available
Free Wi-Fi
Main amenities (12)
Daily housekeeping
Near the beach
2 restaurants and 2 bars/lounges
4 outdoor pools
Free children's club
Fitness centre
Self parking
Children's pool
Waterslide
Splash pad
Pool bar
Spa services
For families (6)
Children's pool
Children's club (free)
Playground on-site
Private bathroom
Television
Garden
The current price is NZ$186
NZ$186
includes taxes & fees
18 May - 19 May
Why we love this property
Culinary paradise
This hotel's 2 restaurants and 2 bars offer a feast for the senses. The buffet breakfast starts mornings with delicious variety.
Wellness retreat
Spa services and massage complement the energising fitness room at this hotel. A serene garden provides the perfect backdrop for relaxation.
Avda. de la Cornisa, 13, Puerto Rico, Mogan, Las Palmas, 35130
What's nearby
Puerto Rico Beach - 8 min walk - 0.8 km
Amadores Beach - 15 min walk - 1.3 km
Puerto Rico Shopping Center - 16 min walk - 1.3 km
Puerto Rico Marina - 19 min walk - 1.6 km
Playa del Cura - 4 min drive - 3.0 km
Getting around
Las Palmas (LPA-Gran Canaria) - 40 min drive
Airport shuttle (surcharge)
Restaurants
Restaurant Amadores (Main Restaurant) - 12 min walk
Restaurante Waikiki - 12 min walk
Lounge Bar Sunset - 14 min walk
On The Beach - 15 min walk
Kai Restaurant - 12 min walk
About this property
Servatur Puerto Azul
Servatur Puerto Azul features a free children's club and puts you within a 15-minute walk of Puerto Rico Beach. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights include 4 outdoor pools, a poolside bar and a fitness centre.
All-inclusive details
All-inclusive room rates at Servatur Puerto Azul are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet meals, snacks and select beverages included
Land activities
Tennis
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
At a glance
DONE
Hotel size
493 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Gala dinners are included for guests booked in half board and all-inclusive rate plans on Christmas Eve, Christmas Day, and New Year's Eve. Guests booked in other rate plans may choose to pay for the gala dinners at check-in if they wish to attend.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 15 per day)
On-site parking is limited
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
2 restaurants
2 bars/lounges
Poolside bar
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Water slide
Playground
Local/corner shop
Lifeguard on-site
Splash pad
What to do
Pool table
Beach nearby
Kayaking nearby
Scuba-diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
7 buildings/towers
Built in 1989
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
4 outdoor pools
Arcade/games room
Spa services
Water slide
Splash pad
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
42-inch TV
Home comfort
Air conditioning
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Refundable deposits
Breakage deposit: EUR 150 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.16 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge of EUR 50 per person (return)
Parking
Self-parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the hot tub
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H-35-1-0000238
Also known as
Azul Puerto
Puerto Azul Servatur
Servatur
Servatur Azul
Servatur Azul Hotel
Servatur Azul Hotel Puerto
Servatur Puerto Azul
Servatur Puerto Azul All Inclusive Hotel Mogan
Servatur Puerto Azul All Inclusive Hotel
Servatur Puerto Azul All Inclusive Mogan
Servatur Puerto Azul All Inclusive
Servatur Puerto Azul Hotel
Servatur Puerto Azul Mogan
Servatur Puerto Azul Hotel Mogan
Servatur Puerto Azul All Inclusive
Frequently asked questions
Does Servatur Puerto Azul offer free cancellation for a full refund?
Yes, Servatur Puerto Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Servatur Puerto Azul?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Servatur Puerto Azul?
Sorry, pets aren't allowed.
Is parking offered on site at Servatur Puerto Azul?
Yes. Self-parking costs EUR 15 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Servatur Puerto Azul?
Yes, an airport shuttle is available. The charge is EUR 50 per person return.
What are the check-in and check-out times at Servatur Puerto Azul?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Servatur Puerto Azul and nearby?
Have fun with nearby activities such as boat tours, fishing and jet-skiing. Enjoy a swim in one of the 4 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a water slide. Servatur Puerto Azul also has a fitness centre, spa services and an arcade, as well as a garden and a splash pad.
Are there restaurants at or near Servatur Puerto Azul?
Yes, there are 2 on-site restaurants.
Does Servatur Puerto Azul have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Servatur Puerto Azul like?
Servatur Puerto Azul is a short 10-minute walk from Puerto Rico Beach and 16 minutes' walk from Puerto Rico Shopping Center.
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Reviews
Servatur Puerto Azul Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.8
Location
8.6
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The property offers multiple pools, including adult-only areas, with warm and clean facilities that cater to all ages. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
View
Room
Service staff
Food
Children
Reviews
Verified
10/10 Exceptional
18 June 2025
Amazing hotel, amazing staff and good food will be back
Amy Sophie
Amy Sophie, 7-night trip
Verified
8/10 Very good
2 November 2025
Massive food selection. Spar onsite very handy
Sophie
Sophie, 7-night trip
Verified
10/10 Exceptional
4 November 2025
Excellent
Anees
Anees, 4-night trip
Verified
10/10 Exceptional
2 November 2025
Very good hotel with comfortable rooms, decent pools and great food choices on the AI package.
There's room for improvement with the animation and entertainment options a bit weak both day and night, as well as clearing tables quicker particularly in the outside area where the pigeons are annoying. Location on the hill may not suit some, but it's only a short taxi ride to/from the town below.
We would definitely return as it's a very well run hotel!
Paul
Paul, 7-night trip
Verified
10/10 Exceptional
2 November 2018
Superb stay,
Comfortable beds and food exceeded expectations
Stephen
Stephen, 4-night trip
Verified
10/10 Exceptional
21 April 2019
The staff were very obliging and helpful, the food was very good and lots of variety and the beds were very comfortable.
Verified traveller
4-night trip
Verified
10/10 Exceptional
4 May 2019
Top service and friendly staff, great for children and adults.
Verified traveller
5-night trip
Verified
6/10 Good
25 November 2023
The views were spectacular!
Sunset is amazing the rooms are clean and spacious.
Robert
Robert, 7-night trip
Verified
10/10 Exceptional
16 December 2019
no frills hotel, but the service and staff were amazing. all inclusive deal was great, loved the views from the hotel. 2 heated pools+jacuzzi. would gladly stay again.
Verified traveller
3-night trip
Verified
10/10 Exceptional
17 March 2024
Very friendly staff and topservice
Gregory
Gregory, 1-night trip
Verified
8/10 Very good
3 November 2019
Nice stay
Staff excellent, hotel needs some updating but is closing next April for a massive refurbishment program
Rebecca
Rebecca, 7-night trip
Verified
10/10 Exceptional
18 September 2019
Fantastic hotel
We only stayed 3 days all inclusive but wish we'd stayed longer, food was good, place was clean and friendly staff, must be one of best places to stay in Gran Canaria. I think this hotel must be at least a 4 star hotel.
DAVID
DAVID, 3-night trip
Verified
6/10 Good
22 January 2024
The property is tidy and lovely views of the sea.
Lisa
Lisa, 3-night trip
Verified
4/10 Fair
17 May 2025
Busy and complex like
Robina
Robina, 4-night trip
Verified
8/10 Very good
23 December 2019
Loved the location. Set high up overlooking the sea
Verified traveller
7-night trip
Verified
6/10 Good
28 October 2018
Nice hotel, very tailored towards families and couples. Food was ok, but could be better. Nice beach nearby, only kids pools and a Jacuzzi.
Tim
Tim, 3-night trip
Verified
8/10 Very good
10 January 2020
Nice view
Really nice view to Atlantic Ocean.
Pekka
Pekka, 8-night trip
Verified
10/10 Exceptional
23 September 2024
Entertainment could be better but other than that great. Adults only pool outstanding
John
John, 7-night trip
Verified
8/10 Very good
31 October 2024
Great location and views. Great pools and activities for the kids. Rooms were nicely renovated and well equipped. Good to have so many drinks stations around the pool. Hotel was very busy during the week we went which meant finding a free table for dinner was stressful. But the food was good, with a good range for us and the kids.
Paul
Paul, 7-night trip
Verified
10/10 Exceptional
10 August 2019
Great
Great hotel do get upgraded room has Aircon food great kids will love it
Justin
Justin, 3-night trip
Verified
6/10 Good
21 February 2025
Great for families who love noise.
Big family hotel. Very nice and clean and comfortable rooms. Lots of families and kids. Very loud and noisy. All inclusive buffet with very few options for gluten free, healthy options. Very practical for a family vacation with kids. If you don't have kids, I would go somewhere else.
Verified traveller
9-night trip
Verified
10/10 Exceptional
1 September 2019
First time in Gran Canaria and it was a great experience because of this hotel. We were upgraded to a suite and the views from most rooms are stunning. 2 restaurants included so you can avoid noisy kids! We would return!
Verified traveller
7-night trip
Verified
10/10 Exceptional
10 October 2018
Excellent service and food alleays very fresh and hot. Good variation
Julian
Julian, 5-night trip
Verified
8/10 Very good
3 December 2018
Nice different hotel.. Great sea view from the balcony. Larger rooms at least glorious.
Verified traveller
2-night trip
Verified
10/10 Exceptional
4 March 2024
The pool slides were a big hit with the kids. Staff are all happy to help with any query. We will be back next year