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Best Western Knoxville Suites - Downtown

Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Indoor pool
Indoor pool
Indoor pool
In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Overview of Best Western Knoxville Suites - Downtown

Best Western Knoxville Suites - Downtown

2.5 star property
No-frills Knoxville hotel with indoor pool

8.0/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
5317 Pratt Rd, Knoxville, TN, 37912

Room options

About this area

What's nearby

  • Neyland Stadium - 8 min drive
  • University of Tennessee - 10 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • Monterrey Mexican Restaurant - 4 min walk
  • Starbucks - 7 min walk
  • Cracker Barrel Old Country Store - 9 min walk
  • IHOP - 12 min walk
  • Austin's Steak And Homestyle Buffet - 18 min walk

About this property

Best Western Knoxville Suites - Downtown

Best Western Knoxville Suites - Downtown puts you within a 15-minute drive of University of Tennessee. Guests can take a dip in the indoor pool, and the spa tub makes for a relaxing end to the day. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6 AM
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Fees & policies

Pets

  • Pets are allowed for an extra charge of USD 15.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
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Knoxville Best Western
Knoxville Suites
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Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

Does Best Western Knoxville Suites - Downtown offer free cancellation for a full refund?
Yes, Best Western Knoxville Suites - Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Best Western Knoxville Suites - Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Knoxville Suites - Downtown?
Yes, there's an indoor pool.
Are pets allowed at Best Western Knoxville Suites - Downtown?
Yes, pets are welcome. There's a charge of USD 15.00 per pet, per night.
Is parking offered on site at Best Western Knoxville Suites - Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Knoxville Suites - Downtown?
You can check in from 3 PM - 6 AM. Check-out time is 11 AM.
What is there to do at Best Western Knoxville Suites - Downtown and nearby?
Best Western Knoxville Suites - Downtown has an indoor pool and a spa tub, as well as a fitness center.
Are there restaurants at or near Best Western Knoxville Suites - Downtown?
Yes. Nearby restaurants include Monterrey Mexican Restaurant (4-min walk), Starbucks (7-min walk), and Cracker Barrel Old Country Store (9-min walk).

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

Clean, comfortable, and convenient
Nice place. Large room. Comfortable stay.
Nancy, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Great price for a Tennessee Football weekend
We chose this hotel because it was less expensive than many other hotels for a Tennessee football weekend. We had some concerns in our first room, but the front desk associate was very helpful and allowed us to move to a new room.
Kathy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff
The staff at the front desk were so friendly and helpful!
Wendy, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Travis, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Josh, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Pool and hot tub out order
ervin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stop, reasonably dog fee
I was on a solo road trip to Florida with my dog, and the price here was very reasonable. Front desk was extremely nice, and I felt safe. Perfect basic hotel.
Taylor, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 1-night trip
Verified Hotels.com guest review

6/10 Good

Room wasn’t cool enough and had an issue with the door locking when I left the room. The door issue was fixed.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Debbie, 1-night trip
Verified Hotels.com guest review