Skip to main content.
All properties in London, England, United Kingdom
1 room, 2 adults

Lancaster Gate Hotel

3-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
66-71 Lancaster Gate, London, England, W2 3NA, United Kingdom

Victorian hotel with restaurant, near Hyde Park
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Great location. Comfortable rooms. Very friendly and helpful staff. Dec 19, 2019
  • Our room was in the basement next to the air conditioning unit. Was so noisey all night…Oct 23, 2020

Lancaster Gate Hotel

from NZ$147
  • Single Room
  • Double Room
  • Twin Room
  • Family Room

What’s around Lancaster Gate Hotel

Landmarks

  • In London City Centre
  • Hyde Park - 7 min walk
  • Kensington Palace - 12 min walk
  • Buckingham Palace - 41 min walk
  • The British Museum - 2.6 mi / 4.2 km
  • Big Ben - 3 mi / 4.8 km
  • London Eye - 3.8 mi / 6.1 km
  • St. Paul's Cathedral - 4.4 mi / 7.1 km

Getting around

  • Heathrow Airport (LHR) - 37 min drive
  • London City Airport (LCY) - 51 min drive
  • Gatwick Airport (LGW) - 79 min drive
  • Luton Airport (LTN) - 41 min drive
  • London Paddington Station - 10 min walk
  • London (QQP-Paddington Train Station) - 11 min walk
  • Kensington (Olympia) Station - 5 min drive
  • Queensway Underground Station - 5 min walk
  • Lancaster Gate Underground Station - 6 min walk
  • Bayswater Underground Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
Working away
  • Number of meeting rooms - 2
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1866
  • Elevator
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Serpentine Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Lancaster Gate Hotel’s small print

Also known as

  • Hotel Lancaster Gate
  • Lancaster Gate Hotel London
  • Lancaster Gate Hotel Hotel London
  • Lancaster Gate
  • Lancaster Gate Hotel
  • Lancaster Gate Hotel London
  • Lancaster Gate London
  • Hyde Park Premier London Paddington Hotel London
  • Park Grand London Lancaster Gate England
  • Lancaster Gate Hotel London, England
  • Lancaster Gate Hotel Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)

Buffet breakfast is offered for an extra charge of GBP 12.00 for adults and GBP 6.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Lancaster Gate Hotel

  • Does Lancaster Gate Hotel offer free cancellation for a full refund?
    Yes, Lancaster Gate Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Lancaster Gate Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Lancaster Gate Hotel?
    Sorry, there's no onsite parking at Lancaster Gate Hotel.
  • Are pets allowed at Lancaster Gate Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Lancaster Gate Hotel?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of GBP 50 (subject to availability).
  • Are there restaurants at or near Lancaster Gate Hotel?
    Yes, Serpentine Restaurant offers international cuisine. Nearby restaurants include Halepi (4-min walk), Sheila's Cafe (4-min walk), and Bel Canto (4-min walk).
  • What is there to do at Lancaster Gate Hotel and nearby?
    Have fun with nearby activities like cycling and hiking. Lancaster Gate Hotel also has access to a nearby health club.

Recent reviews

Very good 8.2 From 1,482 reviews

Very good 8.0
Good Hotel in Quiet area.
Nice quiet area. Reception a bit slow but OK. Very 80's feel about the place but clean and tidy. Bathroom had musty smell and the room was quite small but generally OK and great position for the Park and central London.
Christopher, gb1 night trip
Exceptional 10.0
We found that the staff were very welcoming, helpful and friendly but still efficient. Breakfast was a different experience but well thought out and their system works. Food and service was very good.
Steve, gb2 night romance trip
Exceptional 10.0
Weekend break
Very close to tube. Very clean. Staff very good. Breakfast amazing
Shelagh, gb2 night family trip
Very good 8.0
Weekend trip
The staff were very friendly and attentive the hotel was very clean the breakfast was very good
j, gb1 night trip
Exceptional 10.0
Beautiful Hotel, fabulous location, delicious breakfast attentive service!
Paul, gb2 night romance trip
Very good 8.0
A good value, well located hotel by Hyde Park.
This has been a solo trip for a tennis beak in Hyde Park. Location has been my main priority. I love the proximity to Hyde Park. I changed rooms after night one as my bed was intolerably squeaky & my pillows hard & uncomfortable. My second room was much more comfortable & a quiet bed! Not sure what the difference was as room size & features were the same. I didn’t find a hairdryer, but maybe there was one at reception on demand. Restaurant service is a little slow, partly due to changes around coronavirus. Overall, this has been a good value for money stay in an area I am fond of, though it does not offer much in its nightlife or eating out. My walk from Paddington station was around 15 mins. Staff are courteous, although my daily greetings of Good Morning, generally fell on deaf ears. It would be nice to be noticed as a guest at times.
Heather, gb3 night trip
Exceptional 10.0
Great location in quiet and elegant street
Great location in a quiet and elegant street just set back from Kensington Gardens. Well appointed hotel with lovely restaurant and bar area. Breakfast choice and quality excellent. Reception staff friendly and helpful. Definitely recommended and wouldn't hesitate to stay here again.
Mrs Y, gb2 night family trip
Very good 8.0
Great location
Hotel was well positioned on the edge of Hyde Park with easy access to explore London. The hotel was well set up for supporting the COVID restrictions and provided personal protective packs on check in.
gb1 night family trip
Good 6.0
Overall a nice hotel. Minor issue was only 2 sets of towels provided when there were 3 guests in the room. Breakfast on first morning was a bit of a disaster - table service only due to Covid-19, however very disorganised with only one member of staff putting orders together. We had to book a table, however it was 50 minutes from the time of our booking until we received anything at the table - no drinks, cutlery, nothing. Very frustrating. Mentioned this to reception with a view to going elsewhere for breakfast and getting a credit for the next 2 mornings, however this wasn't possible. Things had definitely improved and were much more efficient for the following 2 breakfast sessions.
Katherine, gb3 night family trip
Exceptional 10.0
The room is clean and has aircondition on it which is fab. The only thing i don't like is the wifi connection it only gives you a free 5mbps and the 20mbps u need to pay for it. So it's much better if you jave your own mobile data sinve the wifi is very slow also. The rooms are cozy and comfortable, and the breakfast is okey also. The locations is good since it's near to the ventre of Lomdon. Goodprice for the 2 night stay i enhoyed it. Thank you
Carmima, gb2 night trip with friends

Lancaster Gate Hotel