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All properties in West Des Moines, Iowa, United States of America
1 room, 2 adults

SpringHill Suites Des Moines West

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Microwave
  • Refrigerator
1236 Jordan Creek Pkwy, West Des Moines, IA, 50266, United States of America

Suburban hotel with indoor pool, near Jordan Creek Town Center
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Microwave
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Computers were down still missing my receipt and can’t find the booking in the hotels.com…Apr 13, 2021
  • We are a family of 5, one child was to sleep on the sofa bed, there was only a sheet left…Apr 8, 2021

SpringHill Suites Des Moines West

from NZ$127
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking

What’s around SpringHill Suites Des Moines West

Landmarks

  • Jordan Creek Town Center - 27 min walk
  • Living History Farms - 4.2 mi / 6.7 km
  • Des Moines Art Center - 7.9 mi / 12.8 km
  • Salisbury House - 8.1 mi / 13 km
  • Hoyt Sherman Place - 9.6 mi / 15.4 km
  • Wells Fargo Arena - 10.1 mi / 16.3 km
  • Iowa Events Center - 10.2 mi / 16.4 km
  • Des Moines Civic Center - 10.6 mi / 17.1 km

Getting around

  • Des Moines International Airport (DSM) - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-3:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only*

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Parking

  • Free onsite self parking

  • Free onsite extended parking

  • Free onsite RV/bus/truck parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1166
  • Conference space size (meters) - 108
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Bosnian
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

SpringHill Suites Des Moines West’s small print

Also known as

  • SpringHill Suites Hotel Moines West
  • SpringHill Suites Moines West
  • Springhill Suites Des Moines West Hotel West Des Moines
  • Springhill Suites West Des Moines
  • SpringHill Suites Moines West Hotel
  • SpringHill Suites Des Moines West Hotel
  • SpringHill Suites Des Moines West West Des Moines
  • SpringHill Suites Des Moines West Hotel West Des Moines

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Pool access available from 6 AM to 11 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals exempt from fees

WiFi is available in guestrooms for USD 5 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for SpringHill Suites Des Moines West

  • Does SpringHill Suites Des Moines West offer free cancellation for a full refund?
    Yes, SpringHill Suites Des Moines West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at SpringHill Suites Des Moines West?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at SpringHill Suites Des Moines West?
    Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
  • Is there a pool at SpringHill Suites Des Moines West?
    Yes, there's an indoor pool. Guests have pool access from 6 AM to 11 PM.
  • Are pets allowed at SpringHill Suites Des Moines West?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at SpringHill Suites Des Moines West?
    You can check in from 3 PM - 3:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near SpringHill Suites Des Moines West?
    Yes. Nearby restaurants include The Other Place (2 mi), Jethro's BBQ (2.3 mi), and Persis Biryani Indian Grill (2.4 mi).
  • What is there to do at SpringHill Suites Des Moines West and nearby?
    SpringHill Suites Des Moines West has an indoor pool and a 24-hour fitness center, as well as a spa tub.

Recent reviews

Very good 8.2 From 395 reviews

Exceptional 10.0
Comfortable Stay
We had a wonderful stay here. The room was clean, the staff was friendly, and the bed was comfortable. My son and his cousins enjoyed the pool and whirlpool. It’s conveniently close to interstate, Jordan Creek Mall and many restaurants.
Lisa, us2 night family trip
Good 6.0
Apparently when you book through Hotels.com the hotel require a $100 deposit. If you book through the hotel's official website, it is only $20 (according to the gal checking me in.) When I checked my bank account they pulled out a $100 fee, plus another $80 fee on top of what I already paid hotels.com. I talked to the front desk yesterday. They said they would fix it, but haven't. On top of that, the bathroom smells like sewer, there is a smoke detector hanging by wires from the ceiling, and the couch in the sitting area if full of all sorts of crumbs (pretty sure I see an orange peel.) I'm going to try to get the extra charge off my card today. I've stayed here before and had no issues. Definitely won't be staing here again, though.
us1 night family trip
Very good 8.0
Overall great
The room was great and nice and clean. The receptionist was kind and very pleasant to deal with.
Cory, us1 night family trip
Good 6.0
The bed was a bit too soft for us and the pillows were horrible! They need to upgrade the pillows for sure, that would make a big difference! It's a clean hotel and the staff were friendly. We love the location as it's close to everything at Jordan Creek. :)
Michelle, us1 night trip
Very good 8.0
Peaceful
Very nice staff. Unfortunately due to Covid they did not offer the hot breakfast as their website advertised. Other than that, our stay was peaceful and restful. Nice pool area - did not get to use it as there was a party of about 20 young kids. But they were having fun!
us1 night trip
Good 6.0
Brithday stay - Stay away
Our trip was for my daughter's birthday party. Service was slow, as there was only 1 person working at a time. 15 min wait at check in for someone to even come to the desk, with about 5 others also waiting. We needed extra towels during our stay, and that was another 10+ minute wait in line at the front desk. Lots of rude, older people im the pool and hot tub area, drinking and spilling alcohol and not cleaning it up. I slept on the couch in the sitting area, which I thought was advertised as a pull out, but it was not; and was awoken by housekeeping vacuuming in the hallway and hitting our door with the vacuum at 8:15 a.m. Girls went down for breakfast and were very disappointed as there was nothing. Due to Covid, the breakfast options were limited to juice, coffee, fresh fruit and prepackaged mini muffins. Overall, just kind of a bust at a less than average hotel. I would strongly recommend increasing the staffing so that guests can be taken care of timely. The guests across from me had their toilet overflow, and had to wait at least 5-10 mins for the front desk to bring them a plunger, becaise no one was around. Not good, in my opinion.
Melissa, us1 night family trip
Very good 8.0
Good hotel
A good hotel. Nothing exceptional, but nice and clean and plenty of room in the suite.
us2 night business trip
Good 6.0
Eh
Was nice but took out a 100.00 Authorization fee which put me in the hole . And didn’t tell me there was a 100.00 fee
Peggy, us1 night trip with friends
Very good 8.0
Great stay
Everything was great! Excellent service, clean comfortable stay, the only downside was that there wasn’t a full breakfast. Just a muffin and fruit. Everywhere else I’ve stayed always has a good hot breakfast. Other then that great overall
Andrea, us2 night family trip
Good 6.0
The walls are very thin. I was woken up by music playing in the room next door, and as he/she walked past our door. The sofa needed to be cleaned. Dust and dirt was in the back where the cushions cover it, until you remove them to sleep.
Tonya, us1 night trip with friends

SpringHill Suites Des Moines West