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Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

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Lobby
Indoor pool
Indoor pool
Indoor pool
Premium Room, 2 Single Beds | Premium bedding, down duvets, minibar, in-room safe

Overview of Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

5.0 star property
Luxury hotel with spa, near Dongmen Pedestrian Street

8.6/10 Fabulous

605 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
3018 Nanhu Road Luohu District, Shenzhen, Guangdong, 518001

Room options

About this area

What's nearby

  • In Luohu
  • Tai Po Old Market - 16 min drive

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 37 min drive
  • Hong Kong International Airport (HKG) - 55 min drive
  • Sungang Railway Station - 5 min drive
  • Hong Kong Lok Ma Chau Station - 8 min drive
  • Shenzhen Station - 22 min walk
  • Guomao Station - 5 min walk
  • Guomao Station - 5 min walk
  • Laojie Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hai Di Lao Hot Pot - 7 min walk
  • Hedong Hotel - 7 min walk
  • Modern Toilet Restaurant - 8 min walk
  • Pizzazz Grill House - 15 min walk
  • 1881 - 16 min walk

About this property

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel offers an airport shuttle (available 24 hours) for CNY 500 per vehicle one-way. Guests can visit the spa to indulge in massages, facials or body scrubs, and Chinese cuisine is served at Fortune Court Chinese, which is open for lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers like that it's only a short walk to public transportation: Guomao Station is 5 minutes away and Guomao Station is 5 minutes.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

Working away

  • Business centre
  • 11 meeting rooms
  • Conference space (9257 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • DVD player
  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Shared accommodations
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Yuan Spa has 10 treatment rooms. Services include facials, body scrubs and body treatments. The spa is open daily.

Dining

Fortune Court Chinese – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Prego Italian Restaurant – This restaurant specialises in Italian cuisine and only serves dinner.
Brew House – This brewpub serves breakfast, lunch and dinner.
Vienna Cafe – On-site café.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 170 per person
  • Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 233.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Crowne Plaza Hotel Landmark
Crowne Plaza Hotel Landmark Shenzhen
Crowne Plaza Hotel Shenzhen
Crowne Plaza Landmark
Crowne Plaza Landmark Shenzhen
Landmark Shenzhen
Shenzhen Crowne Plaza Hotel
Shenzhen Landmark
Crowne Plaza Shenzhen
Crowne Plaza Hotel And Suites Landmark Shenzhen
Shenzhen Crowne Plaza

Frequently asked questions

Does Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel on 12 February 2023 start from NZ$140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
Yes, an airport shuttle is available. The charge is CNY 500 per vehicle one-way.
What are the check-in and check-out times at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel and nearby?
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel has a spa, an indoor pool and a health club, as well as a picnic area and a garden.
Are there restaurants at or near Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
Yes, Fortune Court Chinese offers Chinese cuisine. Nearby restaurants include Hai Di Lao Hot Pot (7-min walk), Hedong Hotel (7-min walk) and Modern Toilet Restaurant (8-min walk).
What's the area around Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel like?
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel is in Luohu, a short 5-minute walk from Guomao Station and 8 minutes' walk from Dongmen Pedestrian Street. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

8.7/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.3/10

Property conditions & facilities

Reviews

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

I do not have unhappiness my stay.Every thing is smooth.
KyawWinn, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Great for value!
Although it is an old hotel, but it is still in excellent condition.
Lap, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

suk yi Ivy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Oscar Chi Bun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
Location was good. Many food choices around the hotel. The old street is nearby too.
David, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Weird
All good, just they put me in a weird shape corner room for the cheapest room booked with Hotel.com. I have to pay 200 yuan extra to get an upgrade to regular room, otherwise all good
Herman, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hsiao Lun, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good to Stay
The check-in service is good. The room is big but a little bit old style. It is convenient local shopping centre and subway.
Him Man, 1-night family trip
Verified Hotels.com guest review