Hivernage Hotel And Spa

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Outdoor pool
Outdoor pool
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Overview of Hivernage Hotel And Spa

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Hivernage Hotel And Spa

5.0 star property
Luxury hotel with spa, near Avenue Mohamed VI

8.2/10 Very good

636 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Angle Ave Echouhada Et Rue Des Temples, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 3 coffee shops/cafes
For families
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Hivernage
  • Avenue Mohamed VI - 11 min walk
  • Jemaa el-Fnaa - 16 min walk
  • Marrakech Plaza - 19 min walk
  • Majorelle Gardens - 32 min walk
  • Casino de Marrakech - 1 min drive
  • Menara Mall - 2 min drive
  • Saadian Tombs - 2 min drive
  • Place Bab Doukkala - 2 min drive
  • Harti Garden - 3 min drive
  • Bahia Palace - 15 min drive

Getting around

  • Menara Airport (RAK) - 6 min drive
  • Marrakech Central Station - 29 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hivernage Hotel And Spa

Hivernage Hotel And Spa is just 3.1 mi (5 km) from the airport and offers a shuttle (available 24 hours) for MAD 300 per vehicle one-way. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • 3 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Lowered locks/deadbolt
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 28.60 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 300 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for MAD 300.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Also known as

Hivernage Hotel
Hotel Hivernage
Hivernage Hotel Spa
Hivernage Hotel And Spa
Hivernage Hotel Marrakech
Hivernage Hotel Spa
Hivernage Hotel And Spa Hotel
Hivernage Hotel And Spa Marrakech
Hivernage Hotel And Spa Hotel Marrakech

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

haroon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Faisal, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff. Clean and very safe
Moncef, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was located in a great location, with the Menara Mall and Gardens within 10-20 minutes walking distance, in addition to Koutoubiya Mosque. The standard room we booked was very nice, and it had a great interior with Moroccan designs. Would definitely recommend this hotel
Abu, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The staff at the hotel are absolutely amazing! Every single one of them.
Kareem, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Shlomo, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Yong, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wafa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Abdul rahman, 5-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel and staff were great. The only downside were the thin walls, you can hear those next to you.
Joseph, 2-night romance trip
Verified Expedia guest review