Es Saadi Marrakech Resort Hotel

Photo gallery for Es Saadi Marrakech Resort Hotel

Primary image
Outdoor pool
Outdoor pool
Terrace/patio
Room

Overview of Es Saadi Marrakech Resort Hotel

Es Saadi Marrakech Resort Hotel

5.0 star property
Luxury hotel with 4 restaurants, near Jemaa el-Fnaa

8.0/10 Very good

691 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
The price is NZ$234
Price available on 11/08/2022
Map
Rue Ibrahim El Mazini, Hivernage, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • Casino
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Beach umbrellas
  • Pool bar
For families
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Hivernage
  • Jemaa el-Fnaa - 21 min walk
  • Avenue Mohamed VI - 2 min drive
  • Marrakech Plaza - 7 min drive
  • Majorelle Gardens - 12 min drive
  • Oasiria Water Park - 11 min drive

Getting around

  • Menara Airport (RAK) - 10 min drive
  • Marrakech Central Station - 29 min walk
  • Airport shuttle (surcharge)

About this property

Es Saadi Marrakech Resort Hotel

Es Saadi Marrakech Resort Hotel is just 3.2 mi (5.1 km) from the airport and offers a shuttle (available 24 hours) for EUR 15 per room one way. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Restaurant Gastronomique, one of 4 restaurants, serves French cuisine. Other highlights at this luxurious hotel include a casino, an outdoor pool, and a nightclub. The pool and helpful staff get good marks from fellow travelers.

Languages

Arabic, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs only, 1 per room, up to 11 lbs)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Shopping
  • Pool table
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • An outdoor pool
  • Casino
  • Full-service spa
  • Nightclub
  • 6 casino gaming tables
  • 180 casino slot machines
  • Casino VIP room
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Languages

  • Arabic
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Oriental Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Dining

Restaurant Gastronomique - This poolside restaurant specializes in French cuisine.
La Cour des Lions - Overlooking the garden, this restaurant serves dinner only.
Autour de la Piscine - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.
Epicurien - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Awards and affiliations

Es Saadi Marrakech Resort Hotel is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.80 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 15 per room (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for EUR 23.1 per day

Pets

  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Es Saadi
Es Saadi Gardens
Es Saadi Gardens & Resort Hôtel
Es Saadi Gardens & Resort Hôtel Marrakech
Es Saadi Gardens Marrakech
Es Saadi Marrakech
Hotel Es Saadi
Saadi Gardens
Es Saadi Gardens Resort Hôtel Marrakech
Es Saadi Gardens Resort Hôtel
Saadi Marrakech Resort Hôtel
Saadi Resort Hôtel
Saadi Marrakech
Es Saadi Marrakech Resort Hôtel
Es Saadi Resort Hôtel
Es Saadi Marrakech Resort Hotel
Es Saadi Resort Hotel
Es Saadi Marrakech Resort – Hôtel

Frequently asked questions

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.1/10

Eco-friendliness

6/10 Good

Eran, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid
Lousy staff, watered down cocktails and crappy rooms.
Alex, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hilda, 7-night trip
Verified Hotels.com guest review

2/10 Poor

GREATLY OVERRATED - MANY BETTER OPTIONS
THE BAD; * Rooms are small, old carpeting and drab furniture. * Bathroom is super tiny. * Bed is very uncomfortable. * Wifi doesn’t work most of the time. I called the front desk about it. They said they couldn’t do anything about it and literally hung up on me. * Tv signal periodically drops out. * Front desk staff are generally rude, angry and unhelpful. They frown and raise their voice when they tell you they don’t intend to solve your problem. They act as if the guests are a nuisance. * We were part of a group. Some got flowers in the room in the room each day as a special touch. But others did not. This inconsistency points to a lack of attention to detail and a lack of caring about guests. * You cannot drink water from the tap in Morocco. Moroccans say you shouldn’t even use it to brush your teeth. But the hotel makes you pay for water. Seriously? In my opinion, it is a basic responsibility of any hotel to provide resources to allow guests to sleep well, bathe and brush your teeth. So having to pay (to buy water) to brush your teeth is unacceptable. Other hotels in Morocco offer free water in the rooms. THE GOOD: * Building, lobby, pool and landscaping are beautiful. * Restaurants and food are good but expensive. * Concierge staff are friendly and helpful. This hotel is greatly overrated. There are too many examples of them just not caring about guests. I do not recommend Es Saadi and I would not stay here again.
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful location and helpful and polite staff. I would recommend to anyone traveling to Marrakech
David, 13-night trip
Verified Hotels.com guest review

8/10 Very good

ALI, 1-night trip
Verified Hotels.com guest review

6/10 Good

Can’t say it was 5 star
Stayed there for 3 night
ALI, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Needs Refurbishment
Its a nice hotel but in need of refurbishment urgently. It look like an antique hotel. I really wanted to stay at Es Saadi Palace Hotel which is their main hotep but unfortunately i made an error in the booking and i was so tired when i arrived
Dr Jonathan, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Catfish Hotel! Do not confuse with Es Saadi Palace
On what planet is this place 5 stars? Arrived few hours before booking, told by charmless receptionist to come back later - would have been nice to have been directed to somewhere comfortable but alas; wandered around until the exact checkin time, whereupon we were made to wait 30 minutes longer (despite having surrendered our passports to the reception). Was asked for a credit card which was returned with a receipt for a preauthorisation over double the cost of the room. Maybe make that clear to your guests first? Left me unable to use my card for the rest of my trip. We were then told which parts of the wider hotel area we had acess to. The instagram page of the Resort shows the very best parts of these grounds, the vast majority of which are restricted to guests of the Es Saadi Palace:a total contrast to where we found ourselves. No mention of closed casino.. When we were shown to our room (I say shown, we were directed to to the floor... Where we struggled with very strange door keys). About 5 minutes after our bags arrived, one of the hotel's cleaners burst into the room without knocking to finish preparing the room). Unlike the modern and inviting lobby, the rooms themselves are outdated. The mini bar was empty, the weak air conditioning had only an On/Off setting, pigeons were inhabiting and desecrating the balcony. Oh, and no hot water for 2 or the 3 nights we stayed! Also, no plasters at reception? I thought hotels were required to have first aid kits. List goes on!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sabah, 1-night trip
Verified Hotels.com guest review