Hilton Lake Taupo

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Overview of Hilton Lake Taupo

Hilton Lake Taupo

5.0 star property
Luxury hotel with outdoor pool, near Taupo Hot Springs

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is NZ$206
Price available on 04/09/2022
Map
80-100 Napier Road, Taupo, 3330
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • 24-hour room service
  • Business center
For families
  • Free cribs/infant beds
  • Children's pool
  • Cookware, dishware, and utensils
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Hilltop
  • Lake Taupo - 1 min drive

Getting around

  • Taupo (TUO) - 6 min drive

About this property

Hilton Lake Taupo

A great choice for a stay in Taupo, Hilton Lake Taupo is just 4.6 mi (7.5 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Bistro Lago, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights at this luxurious hotel. Fellow travelers love the comfortable beds and restaurant.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 113 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Dial-up Internet access in rooms*

Parking

  • Secured covered onsite self parking (NZD 30 per night)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options
  • Free offsite parking within 164 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • Tennis
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 2 buildings/towers
  • Built in 1889
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Heated pool
  • 2 outdoor tennis courts
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian cotton sheets
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Stay connected

  • Dial-up internet (surcharge)

Food and drink

  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Bistro Lago - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Full breakfast is offered for an extra charge of NZD 39 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for NZD 60.0 per night

Parking

  • Covered self parking costs NZD 30 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Taupo Lake
Hilton Lake Taupo
Hilton Lake Taupo Hotel Taupo
Hilton Lake Taupo Hotel
Terraces Hotel Taupo
Terraces Hotel Taupo
Hilton Lake Taupo Hotel
Hilton Lake Taupo Taupo
Hilton Lake Taupo Hotel Taupo

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Jacqui, 1-night trip
Verified Hotels.com guest review

8/10 Very good

G, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Kelvin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Patrick, 1-night trip
Verified Hotels.com guest review

6/10 Good

Didn’t like that the room had no amenities - not even a sink. Needed a knife at 1 point. One of the walls had what looked like coffee splashed over it. Was hoping for a lake view room also but that didn’t happen. Bed was very comfortable. It looks very beautiful there so expected a bit more from the room.
Julia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Katie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CI, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Man Fai, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Tumanako, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It'll be interesting how this hotel navigates the post Covid-19 world. I'm unsure if they are still going to be able to deliver the same level of service that they previously offered. For example, we had to wait almost 2 hours for our room upon check-in and from what I understand, that was typical since they did not have enough staff cleaning the rooms. I wouldn't say that this is a complaint since this was typical throughout the Taupo region - not enough staff working for an overwhelmed tourist town. Then we had to call each day to get get the room to be cleaned and when they did clean it, it was a very brief cleaning where they just changed the towels, cleaned the bathrooms, took out trash and made the bed. But this again is pervasive in the Taupo region where there are simply not enough hospitality workers anymore. Otherwise, our room was quite nice. The pool was absolutely wonderful although it "broke" towards the end of our stay. The staff were as pleasant as they could be given the lack of them. You had to book every meal since they didn't have enough staff working breakfast or dinner.
Helene, 4-night family trip
Verified Expedia guest review