The Grand by SkyCity (Auckland, New Zealand), Auckland hotel discounts

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Luxury hotel with spa, near Sky Tower

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Overview
Rooms
Location
Amenities
Policies

9.2/10 Superb

Property highlights

Pool

Spa

Parking available

Free WiFi

Restaurant

Connecting rooms available

90 Federal Street, Auckland, 1010

Main amenities

Casino
11 restaurants and 4 bars/lounges
Full-service spa
Indoor pool
Breakfast available
Fitness centre
Sauna
Steam room
Valet parking
Self parking
24-hour room service
Massage/treatment rooms

For families

Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Laundry facilities
Coffee/tea maker

Room options

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand King Room

29 sq m
City view
Sleeps 3
1 King Bed

Grand Deluxe Suite

58 sq m
Sleeps 3
1 King Bed

Grand Harbour View King Room

29 sq m
Sea view
Sleeps 3
1 King Bed

Grand Accessible King Room

29 sq m
City view
Sleeps 3
1 King Bed

Grand Deluxe Harbour View King Room

29 sq m
Sea view
Sleeps 3
1 King Bed

Grand Deluxe Twin Room

29 sq m
City view
Sleeps 4
2 Double Beds

Grand Deluxe King Room

29 sq m
City view
Sleeps 3
1 King Bed

Grand Deluxe Harbour View Suite

58 sq m
Harbour view
Sleeps 3
1 King Bed

Grand Twin Room

29 sq m
City view
Sleeps 4
2 Double Beds

About this area

What's nearby

In Auckland Central Business District
Sky Tower - 1 min walk
Auckland Ferry Terminal - 11 min walk
SkyCity Casino - 1 min drive
Queen Street Shopping District - 2 min drive
Princes Wharf - 2 min drive
University of Auckland - 3 min drive
Spark Arena - 5 min drive
Auckland City Hospital - 4 min drive
Auckland War Memorial Museum - 6 min drive
Mt. Eden - 6 min drive

Getting around

Auckland (AKL-Auckland Intl.) - 27 min drive
Auckland Remuera Station - 5 min drive
Auckland Grafton Station - 5 min drive
Auckland Britomart Station - 12 min walk
Gaunt Street Tram Stop - 12 min walk
Daldy Street Tram Stop - 15 min walk
Halsey Street Tram Stop - 16 min walk

Restaurants

Huami - 1 min walk
Aria Restaurant - 3 min walk
Federal Delicatessen - 1 min walk
Fortuna Buffet Restaurant - 1 min walk
Sky Café - 1 min walk

About this property

The Grand by SkyCity

The Grand by SkyCity features a casino and puts you only steps from Sky Tower. You can grab a bite to eat at one of the 11 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include 4 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say great things about the overall property condition. Public transportation is only a short walk: Gaunt Street Tram Stop is 12 minutes and Daldy Street Tram Stop is 15 minutes.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Social distancing measures in place

Safety measures

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

312 rooms
Arranged over 17 floors

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Babysitting*

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (NZD 35 per night)
On-site valet parking (NZD 60 per night)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
11 restaurants
4 bars/lounges
24-hour room service

Travelling with children

Childcare in room (surcharge)

What to do

Golfing nearby
Sailing nearby
Windsurfing nearby

Working away

24-hour business centre
Meeting room

Services

24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

Built in 2004
Safe-deposit box at front desk
Fitness centre
An indoor pool
Casino
Full-service spa
Sauna
Massage/treatment rooms
Steam room

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

Plasma television
Premium satellite channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Bed sheets provided

What to enjoy

In-room massage

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Phone

More

In-room safe (laptop compatible)
Connecting/adjoining rooms available

Special features

Spa

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Cassia – On-site restaurant.

MASU – On-site restaurant. Open selected days.

Depot – On-site restaurant. Open selected days.

The Sugar Club – On-site fine-dining restaurant. Open selected days.

Huami – On-site restaurant. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Refundable deposits

Cash deposit: NZD 200.00 per stay

Optional extras

Buffet breakfast is offered for an extra charge of approximately NZD 45 per person
Credit card charges are subject to an extra charge of 1.8 per cent

Children & extra beds

In-room babysitting is available for an extra charge
Rollaway beds are available for NZD 60 per night

Parking

Self-parking costs NZD 35 per night
Valet parking costs NZD 60 per night
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Skycity

Grand Skycity

Grand Skycity Hotel

Hotel Skycity

Skycity Grand

Skycity Grand Auckland

Skycity Grand Hotel

Skycity Grand Hotel Auckland

Skycity Hotel

Skycity Hotel Grand

Skycity Grand Auckland

SKYCITY Grand Hotel Auckland, New Zealand

Hotel Skycity Grand

SKYCITY Grand Hotel Auckland

SkyCity Grand Hotel

The Grand by SkyCity Hotel

The Grand by SkyCity Auckland

The Grand by SkyCity Hotel Auckland

Frequently asked questions

Does The Grand by SkyCity offer free cancellation for a full refund?

Yes, The Grand by SkyCity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at The Grand by SkyCity?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at The Grand by SkyCity?

Yes, there's an indoor pool.

Are pets allowed at The Grand by SkyCity?

Sorry, pets aren't allowed.

Is parking offered on site at The Grand by SkyCity?

Yes. Self-parking costs NZD 35 per night. Valet parking costs NZD 60 per night.

What are the check-in and check-out times at The Grand by SkyCity?

You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an on-site casino at The Grand by SkyCity?

Yes, there's a casino.

What is there to do at The Grand by SkyCity and nearby?

Have fun with nearby activities such as sailing and windsurfing, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Grand by SkyCity also has 4 bars and a casino, as well as a sauna and a steam room.

Are there restaurants at or near The Grand by SkyCity?

Yes, there are 11 on-site restaurants.

What's the area around The Grand by SkyCity like?

The Grand by SkyCity is in Auckland Central Business District, a short 1-minute walk from Sky Tower and 11 minutes' walk from Auckland Ferry Terminal.

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

18 September 2023

Fantastic hotel! Loved our stay, only thing was that the elevators are under some work which meant it was rather slow moving around the hotel.