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Riu Yucatan All Inclusive, Riviera Maya

3.5 stars
Avenida Xaman-ha, Manzana 3, Lote 1Condominio Playacar, Playa del CarmenQROO77710Mexico, ‏‎0800-886-061 (New Zealand Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.0 / 5
Service
Fantastic service
Location
Great location
Cleanliness
Clean
Breakfast
Tasty breakfast
183See all 183 Hotels.com reviews
From 4,773 reviewsTripAdvisor Traveller Rating

Riu Yucatan All Inclusive, Riviera Maya

Hotel Info: 0800-886-061 (New Zealand Toll Free)

from NZ$237
  • Suite
  • Standard Latam
  • Standard Room
  • Standard Europe
  • Double Room (Mexico)

At a glance

Key facts

Hotel size

  • This hotel has 507 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • All Inclusive Yucatan
  • Riu Yucatan Playacar Hotel Playa Del Carmen
  • Rui Yucatan
  • Riu Yucatan
  • Riu Yucatan All Inclusive
  • Riu Yucatan All Inclusive Playa del Carmen
  • Riu Yucatan Playa del Carmen
  • Yucatan All Inclusive
  • Yucatan Riu
  • Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
  • Riu Yucatan Mexico

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Unscheduled early departures will result in a full penalty. For more details, please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

WiFi is available in guestrooms for MXN 190 per night (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 5 bars/lounges
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 3
  • Children's pool
  • Health club
  • Spa services on site
  • Sauna
  • Swim-up bar
  • Pool umbrellas
Working away
  • Conference space
  • Conference space size (feet) - 10591
  • Conference space size (meters) - 953
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Dining

La Hacienda - This buffet restaurant serves breakfast, lunch, and dinner.

Shanghai - This buffet restaurant specializes in Asian cuisine. Reservations are required.

Sicilia - This restaurant specializes in Italian cuisine. Reservations are required.

La Margarita - This steakhouse is located by the pool. Reservations are required.

Recreation

On Site

  • Health club
  • Sauna
  • Fitness classes on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Water skiing nearby

Riu Yucatan All Inclusive, Riviera Maya’s small print

Also known as

  • All Inclusive Yucatan
  • Riu Yucatan Playacar Hotel Playa Del Carmen
  • Rui Yucatan
  • Riu Yucatan
  • Riu Yucatan All Inclusive
  • Riu Yucatan All Inclusive Playa del Carmen
  • Riu Yucatan Playa del Carmen
  • Yucatan All Inclusive
  • Yucatan Riu
  • Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
  • Riu Yucatan Mexico

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Unscheduled early departures will result in a full penalty. For more details, please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

WiFi is available in guestrooms for MXN 190 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 183 reviews

Riu Yucatan All Inclusive, Riviera Maya
Good3.0 / 5
great location good food terrible bedroom
3 night romance trip
Riu Yucatan All Inclusive, Riviera Maya
Good3.0 / 5
Not that thrilled.
The bar tenders were good, but the food was ho hum. We had a little trouble getting into our room as it was not ready at 3:00.
5 night trip with friends
Riu Yucatan All Inclusive, Riviera Maya
Good3.0 / 5
big disapointment, many issues
so many issues with this place: tv had around 10 non-HD channels, 2 or 3 in English, no kids programming alcohol/drinks were terrible, gross shower was small, cramped AC,didn't work well 2 of 3 nights (thermostat doesn't actually control temp in rooms) room was hot and humid. electricity was out around 7 hours one day couldn't use 3 of the other 4 Riu nearby resorts. few electrical outlets, outlet in bathroom coming out of wall socket. two nightstands on one side of bed, none on other side of bed. slippery tiles around pools, many slick areas around resort. hot tub wasn't heated. reservation for Asian restaurant was require even though it's a buffet. far below the quality of the other Mexican all-inclusive resorts we've visited we still had a good time, beach is nice, 2 pools are good, buffet had great food, but too many issues to recommend this place
3 night family trip
Riu Yucatan All Inclusive, Riviera Maya
Good3.0 / 5
Trip
It as a nice hotel. We had some issues at check in.
7 night family trip
Riu Yucatan All Inclusive, Riviera Maya
Good3.0 / 5
Good but not great
We booked this resort because it was one of the few that allowed more than 2 adults in a room together. Starting with the good stuff: We booked a suite, and it was wonderful--plenty of room for all of us and our stuff. The resort itself is beautiful, as is the beach. The staff are all very friendly and work very hard. The bad stuff: Our expectations weren't high, but the food was still disappointing. Everything needed salt and hot sauce. The drinks were very weak, and by the end we were ordering an extra shot with all of our cocktails.
4 night trip with friends

See all reviews

Riu Yucatan All Inclusive, Riviera Maya

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