Mandarin Oriental, Santiago
5-star ski hotel with ski shuttle, near Parque Arauco Mall
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Mandarin Oriental, Santiago
Photo gallery for Mandarin Oriental, Santiago
Overview of Mandarin Oriental, Santiago
9.0
Superb
Property highlights
- Free parking
- Pet-friendly
- Internet access
- Electric vehicle charging point
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025
Main amenities
- Daily housekeeping
- 2 restaurants and bar/lounge
- Breakfast available
- WiFi in the lobby
- Seasonal outdoor pool
- Children's pool
- Pool bar
- 24-hour room service
- Coffee shop/cafe
- Babysitting
- Conference centre
- Business centre
For families
- Children stay free
- Free cots/infant beds
- Babysitting (surcharge)
- Children's pool
- Connecting/adjoining rooms available
- Private bathroom
Room options
View all photos for Deluxe Room, 1 King Bed, Accessible
Deluxe Room, 1 King Bed, Accessible
View all photos for Executive Room, 1 King Bed
Executive Room, 1 King Bed
View all photos for Executive Room, 2 Queen Beds
Executive Room, 2 Queen Beds
View all photos for Premier Suite with Terrace
Premier Suite with Terrace
View all photos for Deluxe Room, 1 King Bed (View)
Deluxe Room, 1 King Bed (View)
View all photos for Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
View all photos for Executive Suite, 1 King Bed, Terrace
Executive Suite, 1 King Bed, Terrace
View all photos for Premier Suite, 1 King Bed
Premier Suite, 1 King Bed
View all photos for Deluxe Room, 2 Queen Beds
Deluxe Room, 2 Queen Beds
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
View all photos for Deluxe Room, 2 Single Beds
Deluxe Room, 2 Single Beds
View all photos for Room, 1 King Bed (Club)
Room, 1 King Bed (Club)
View all photos for Room, 2 Single Beds (Club)
Room, 2 Single Beds (Club)
About this area
What's nearby
- In Las Condes
- Costanera Center - 37 min walk
- Parque Arauco Mall - 1 min drive
- Plaza de Armas - 8 min drive
- Medical Center Hospital Worker - 9 min drive
- San Cristobal Hill - 14 min drive
- Palacio de la Moneda - 9 min drive
- Julio Martinez Pradanos National Stadium - 12 min drive
Getting around
Restaurants
- Naoki - 14 min walk
- Barra Chalaca - 14 min walk
- Rubaiyat - 3 min drive
- La Mar - 3 min drive
- Rishtedar - 19 min walk
About this property
Mandarin Oriental, Santiago
Languages
English, French, Portuguese, Spanish
Sustainability
Sustainability practices
Electric car charging station
Change of bedsheets on request
Change of towels on request
Garden
Bicycle rentals
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
At a glance
Hotel size
- 310 rooms
- Arranged over 22 floors
Arriving/Leaving
- Check-in time starts at 3:00 PM
- Express check-out available
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- This property doesn't offer after-hours check-in
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
- Babysitting*
Pets
- Pets allowed (dogs only, 1 total, up to 40 lb per pet)*
- Service animals welcome
- Pets must be supervised
- Food and water bowls available
Internet
- WiFi in public areas*
- Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet access in rooms*
Parking
- Free on-site self-parking
- On-site parking is limited
- Electric vehicle charging point on site
- Height restrictions apply for on-site parking
Off-site
- Area shuttle*
- Ski shuttle*
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
- 2 restaurants
- Bar/lounge
- Poolside bar
- Coffee shop
- 24-hour room service
- Snack bar/deli
Travelling with children
- Children stay for free (see details)
- Children's pool
- Babysitting (surcharge)
- Children's menu
What to do
- Ski shuttle (surcharge)
- Bike rentals nearby
- Ecotours nearby
- Golf lessons nearby
- Hiking/biking trails nearby
- Rafting nearby
Working away
- Business centre
- 11 meeting rooms
- Computer station
- Conference centre (16738 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bike hire
- Pool umbrellas
Facilities
- 1 building/tower
- Built in 1992
- Safe-deposit box at front desk
- Garden
- Terrace
- 18 holes of golf
- Seasonal outdoor pool
- Banquet hall
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairwells
- Wheelchairs available on site
- Doorbell and phone notifications
Ski
- Ski shuttle (surcharge)
- Downhill skiing nearby
- Snowboarding nearby
Room amenities
Be entertained
- Flat-screen television
- Cable TV channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Blackout curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Free cot/infant bed
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Wireless Internet access (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet (surcharge)
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Dining
Senso – Overlooking the pool and garden, this theme restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Origen – This cocktail bar overlooks the pool and garden. Open daily.
Matsuri – Overlooking the pool and garden, this theme restaurant specialises in Peruvian cuisine and serves lunch and dinner. Open daily.
Atrium – On-site lobby lounge. Happy hour is offered. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
Optional extras
- WiFi is available in guest rooms for USD 10 per night (rates may vary)
- WiFi is available in public areas for USD 10 per night (rates may vary)
- Wired Internet access is available in guest rooms for USD 10 per night (rates may vary)
- Cooked-to-order breakfast is offered for an extra charge of approximately USD 45 for adults and USD 23 for children
- Local area shuttle and ski shuttle services are offered for an extra charge
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for USD 80.0 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 50 per pet, per day
Parking
- Parking height restrictions apply