Turned up and couldn’t get in, eventually someone came out and said “I’m moving you as it’s not been cleaned in there”. Took us to another hotel round the corner which was beyond grim. Stairs covered in dirt and cig ends, room was tiny and absolutely freezing, dirty tissues under the bed, empty vape on the floor of the bathroom, toilet was leaking onto the floor, no toilet paper or towels, the tv was covered in some kind of sticky residue as was the remote control and the bedding on one of the bunk beds had a suspicious looking brown mark in it. Went down to say I wasn’t prepared to let my children stay in the room and there was no solution or alternative offered, just blamed it on the Polish cleaners. I wasn’t expecting the Ritz but having stayed in many B&Bs in Blackpool, they tend to be basic but comfortable and clean. This was the worst room I’ve ever walked into and if this was the alternative to the room we probably booked, I dread to think what the New Valeon was like…..