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All properties in Mayaguez, Puerto Rico

Mayaguez Plaza Hotel, SureStay Collection by Best Western

Central hotel connected to a shopping center, steps from Catedral de Nuestra Senora de la Candelaria

  • Free WiFi and free parking
From
NZ$204

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  • Hotel Lounge
  • Hotel Lounge
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Balcony View
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Hotel Lounge. Image 1 of 39.
1 / 39Hotel Lounge
Calle Mendez Vigo 70 Este, Mayaguez, 00680, Puerto Rico
8.0.Very good.
  • Super smooth stay, local bakery and eateries. Clean rooms and welcoming staff. Bonus free…

    Sep 5, 2021

  • Everything was excellent

    Sep 4, 2021

See all 332 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available

Guests rated location

Walkable
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 49 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Business center
  • 24-hour front desk
  • Air conditioning

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Hydromassage showerhead
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Cárcel
  • Catedral de Nuestra Senora de la Candelaria - 1 min walk
  • Plaza Colon - 2 min walk
  • University of Puerto Rico Mayaguez Campus - 18 min walk
  • Parque Del Litoral - 22 min walk
  • Mayaguez Zoo - 29 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Location

Calle Mendez Vigo 70 Este, Mayaguez, 00680, Puerto Rico
  • In Cárcel
  • Catedral de Nuestra Senora de la Candelaria - 1 min walk
  • Plaza Colon - 2 min walk

What’s around

Landmarks

  • In Cárcel
  • Catedral de Nuestra Senora de la Candelaria - 1 min walk
  • Plaza Colon - 2 min walk
  • University of Puerto Rico Mayaguez Campus - 18 min walk
  • Parque Del Litoral - 22 min walk
  • Mayaguez Zoo - 29 min walk
  • Mayagüez Mall - 4.1 mi / 6.6 km
  • Playa Azul - 6.8 mi / 11 km
  • Isla de Ratones - 8.2 mi / 13.2 km
  • Club Deportivo Del Oeste - 9.7 mi / 15.6 km
  • Universidad Interamericana - 12.3 mi / 19.8 km

Getting around

  • Rafael Hernandez Airport (BQN) - 50 min drive
  • Mayaguez (MAZ-Eugenio Maria de Hostos) - 13 min drive

At a glance

Hotel size

  • This hotel has 49 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-4 AM
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Things to do

  • Scuba diving nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 700
  • Conference space size (meters) - 65
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted.

Also known as

  • Howard Johnson Downtown Mayaguez
  • Howard Johnson Downtown Mayaguez
  • Mayaguez Plaza Hotel, SureStay Collection by Best Western Hotel
  • Howard Johnson Hotel Mayaguez Downtown
  • Howard Johnson Downtown Mayaguez Hotel Mayaguez
  • Howard Johnson Mayaguez
  • Mayaguez Howard Johnson
  • Howard Johnson Downtown Mayaguez Hotel
  • Howard Johnson Mayaguez Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mayaguez Plaza Hotel, SureStay Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 4 AM. Check-out time is 11:00 AM. Express check-out is available.
  • Yes. Nearby restaurants include La Familia (3-min walk), Pizzeria Sancho Panza (11-min walk), and Don Quijote (13-min walk).
  • Have fun during the warmer months with activities nearby such as scuba diving.
8.0.Very good.
  • 10.0.Exceptional

    Loved the free property parking across the street. There is not much street parking in the area.

    Mauricio, 1 night trip with friends, Sep 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Noisy stay

    The front desk was warm and welcoming but the area around it was very noisy. We got woken up at 2am at night due to loud noises probably guest noises. Note that there are bars around the area so it gets noisy. We couldn't get good rest.

    Masoom, 1 night family trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good stay

    Room was clean. Parking is across street and free. “Breakfast” is a no no… only cold muffins were offered. If anything That would be continental breakfast. But its super close to places that sell great breakfast for good price!! Customer service was super good!

    2 night family trip, Aug 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The room was very good and clean. Accessible to restaurants and shops.

    Ilia, 1 night family trip, Aug 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    No hay elevador hasta el 4to piso

    La queja que tengo es que nuestra habitación quedaba en el cuarto piso y el ascensor llegaba sólo hasta el tercero, así que tuvimos que subir maletas por las escaleras desde el 3er piso al 4to. Además, los cuartos “pares” están en lado opuesto (otro lado del hotel) de los “impares”. Esto no se nos explicó por lo que subimos al elevador que queda justo al frente del recibidor, subimos al tercer piso en él, hasta el cuarto piso por las escaleras, sólo para tener que llamar al “counter” porque no encontrábamos nuestro cuarto y se nos explicó entonces que ese no era el “lado” del hotel. Tuvimos que bajar maletas por la escalera hasta el 3er piso, tomar el elevador, cruzar al otro lado, subir hasta el tercer piso en elevador y volver a subir maletas por la escalera hasta el 4to piso.

    Carmen, 1 night trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A beautiful neo colonial building in the heart of

    The hotel is located in the heart of town, right across from the Cathedral. It is a neocolonial building. A beautiful structure with a very friendly and welcoming staff.

    Herson, 2 night trip, Jul 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really nice place to stay

    Sandro'S, 1 night family trip, Jul 15, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Noisy room and no goodnight sleep

    It was very noisy due to the cleaning going on at 3 am. We asked for another room but we were not accommodated. The breakfast consisted of a prepackaged old muffin and orange juice or coffee. The staff was friendly and the air conditioner was good.

    Dennis, 3 night trip, Jul 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    A good place to stay the night

    Booked a few hours before the stay all was painless and all was set for us when we arrive.

    jose t, 1 night family trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Para pasar un fin de semana de escapa es super.

    Hiram, 2 night family trip, Jun 18, 2021

    Verified Hotels.com guest review

See all 332 reviews