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Nirwana Resort Hotel

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View from room
Beach nearby, white sand, sun-loungers, beach towels
Beach nearby, white sand, sun-loungers, beach towels
Beach nearby, white sand, sun-loungers, beach towels
2 outdoor pools, pool umbrellas, pool loungers

Overview of Nirwana Resort Hotel

Nirwana Resort Hotel

5.0 star property
Upmarket beach hotel with pool bar, near Lagoi Bay Lake

7.6/10 Good

906 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Jalan Panglima Pantar, Lagoi, Bintan Resorts, Bintan, Bintan Island, 29155
Main amenities
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 2 beach bars
  • 2 bars/lounges
  • 2 outdoor pools
  • Nightclub
  • Free area shuttle
  • Free ferry terminal shuttle
  • Fitness centre
  • Sauna
  • Beach sunloungers
  • Beach towels
For families
  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)

Room options

About this area

Getting around

  • Changi Airport (SIN) - 29 miles/46.6 km
  • Batam Batu Besar (BTH-Hang Nadim) - 17.8 miles/28.6 km
  • Free local area shuttle
  • Free ferry terminal shuttle

Restaurants

  • Yeah mart - 18 min walk
  • Warung Yeah - 3 min drive
  • Kampoeng Nelayan - 12 min drive
  • Bintan Layer Cakes - 12 min drive
  • Hawker centre - 12 min drive

About this property

Nirwana Resort Hotel

At Nirwana Resort Hotel, you can spend time at the beach enjoying beach massages, volleyball and sunloungers, plus you'll have access to on-site scuba-diving, snorkelling and surfing/body boarding. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in sports massages, facials and body scrubs. Serving seafood, The Kelong is one of 5 restaurants and 2 beach bars. Other highlights at this luxurious hotel include 2 bars/lounges, a nightclub and a poolside bar. The pool and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 244 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11:00 PM
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free ferry terminal shuttle*

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Bowling alley
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Local/corner shop
  • Stair gate
  • Outlet covers

What to do

  • Beach volleyball
  • Archery
  • Bowling alley
  • Hiking/biking trails
  • Horse riding/hire
  • Segway hire/tours
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Waterskiing
  • Windsurfing
  • Shopping
  • Pool table
  • Beach nearby
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Mountain climbing nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • 2 outdoor pools
  • Art gallery on site
  • Arcade/games room
  • Spa services
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

Dining

The Kelong – This restaurant specialises in seafood.
Calypso Floating Bar – This bar overlooks the ocean. Open daily.
Spice Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Open daily.
The Coffee Shop – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Dino Bistro – On-site bistro. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 2000000.00 per stay

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 665500.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Nirwana Resort Hotel & Villas
Nirwana Resort Hotel & Villas Bintan Island
Nirwana Villas Bintan Island
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel
Nirwana Bintan
Nirwana
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Nirwana Gardens - Hotel Lagoi
Nirwana Gardens - Resort Hotel Bintan Island/Lagoi
Nirwana Resort Hotel Villas
Nirwana Hotel Lagoi
Nirwana Resort Hotel Hotel
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel Hotel Bintan
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Resort Hotel Bintan Island/lagoi

Frequently asked questions

Does Nirwana Resort Hotel offer free cancellation for a full refund?
Yes, Nirwana Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Nirwana Resort Hotel?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Nirwana Resort Hotel on 8 December 2022 start from NZ$191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Nirwana Resort Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Nirwana Resort Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Nirwana Resort Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Nirwana Resort Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Nirwana Resort Hotel?
You can check in from 3 PM - 11:00 PM. Check-out time is noon.
What is there to do at Nirwana Resort Hotel and nearby?
Have fun with on-site activities such as horse riding, kayaking and sailing. Additional recreation on-site includes bowling, volleyball and segway hire. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 beach bars and a nightclub. Nirwana Resort Hotel also has a water slide, a sauna and a fitness centre, as well as an arcade, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Nirwana Resort Hotel?
Yes, there are 5 on-site restaurants, featuring seafood and ocean views. Nearby restaurants include Kampoeng Nelayan (4.5 mi), Bintan Layer Cakes (4.6 mi) and Hawker centre (4.6 mi).
What's the area around Nirwana Resort Hotel like?
Nirwana Resort Hotel is a short 15-minute walk from Plaza Lagoi and 15 minutes' walk from Lagoi Bay Beach.

Overall score and ratings

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

4/10 Fair

george, 11-night trip
Verified Hotels.com guest review

2/10 Poor

Stuart, 2-night trip
Verified Expedia guest review

4/10 Fair

Do not Recommend
The beach was covered in sticky tar, we couldn't go in the water or even walk on the beach. The resort also seemed dead, there was 3 or so families in the entire resort. Everything was incredibly expensive and the staff were not service oriented at all. Bad customer service, expensive resort, not a happening place.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

Nice change before heading home
Resort is located an hours ferry ride from Singapore (terminal is close to Changi Airport). The ferry ride was pretty good but we had a few patches of rough seas. On arrival the pre arranged bus was waiting for us to take us straight to the resort and on arrival we were greeted with a short local welcome dance and drink. Check in was easy and everyone was very friendly. There were not alot of visitors at that time of year (mid Jan appears to be their slow season till Chinese New Year starts in Feb). Resort was still lovely but without the touristy vibe with half of the activities closed I guess due to lack of patronage and many places took advantage of this time to do maintenance. The rooms were basic but had what we needed. A free shuttle bus was offered to go to nearby places within Nirwana Gardens if required. We were only there 1 night. If we stayed longer we would have tried one of the golf courses there as they looked amazing and town apparantly was an hour and half away where the Temples and Elephant park was. Still a pleasant interlude before heading back home although reasonably expensive to stay too long.
Kelly, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great escape to a breezy beach
We had a very pleasant stay at Nirwana Gardens. The room was very comfortable and spacious. The problem was the very thin walls to the adjoining room and the Chinese family that liked to get up a lot earlier than we wanted to! Other than that the room was great. The facilities at the beach could be better (chairs etc.) but the beach was very pleasant. There is a bit of tar in places but not very noticeable unless it gets onto your clothes or skin. Staff and service was very good and friendly. Overall a very happy stay.
John, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Christian, 2-night trip
Verified Hotels.com guest review

6/10 Good

The rooms are good size and comfortable, however the acoustic of the main door of the room is poor. We could hear people talking and kids running along corridor. We hope you can address the issue of the mentioned and the stay would be even more pleasant.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location and fantastic pool. Hard to get full info on the activities/services around. Walked for 2km to a floating bar, just to find out it's closed for renovation. The breakfast buffet was pretty good. Almost all activities are expensive and not that interesting. The dinner options are many but not particilarly impressive. The Spice restaurant was quite good, but the Italian one on site was not. Paid 20$ for a microwaved pizza. The service is subpar throughout.
Dmytro, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great pool and beaches
Nice resort. Spice restaurant had good food but maybe a little pricey. Rooms were dated but clean and well maintained. Staff was friendly. Kids club is lacking a bit for kids over 5 years old and the A/C was broken so we didn’t utilise it. Pool and beaches are lovely.
Suet May, 2-night family trip
Verified Hotels.com guest review