The Observatory Hotel Christchurch

5.0 star property
Luxury hotel with 24-hour fitness, near Hagley Park

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The Observatory Hotel Christchurch

Photo gallery for The Observatory Hotel Christchurch

Royal Skylight Room
Meeting facility
Observatory Deluxe Room | Bathroom

Overview of The Observatory Hotel Christchurch



Property highlights

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry facilities
  • Gym
  • 24/7 front desk
9 Hereford Street Christchurch, Christchurch, Canterbury, 8013
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Communal living room
  • Front desk safe
  • Corner/local shop
  • Water dispenser
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Minibar

Room options

Observatory Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Observatory Legacy room- Lower ground floor

  • Sleeps 2
  • 1 King Bed

Prestige Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Prestige Skylight Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Royal Skylight Room

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Christchurch City Centre
  • Hagley Park - 1 min drive
  • Christchurch Public Hospital - 5 min drive
  • University of Canterbury - 8 min drive
  • New Brighton Beach - 24 min drive
  • Sumner Beach - 26 min drive
  • Lyttelton Harbour - 16 min drive

Getting around

  • Christchurch International Airport (CHC) - 21 min drive
  • Christchurch Railway Station - 12 min drive
  • Rolleston Station - 22 min drive
  • Rangiora Station - 33 min drive


  • The Rockpool Bar - 6 min walk
  • Kaiser Brew Garden - 7 min walk
  • The Craft Embassy - 6 min walk
  • Rollickin Gelato Café - 7 min walk
  • Bacon Bros Present Shaka Bros - 7 min walk

About this property

The Observatory Hotel Christchurch

Enjoy your visit to Christchurch with a stay at The Observatory Hotel Christchurch. Guests can enjoy the 24-hour fitness centre, and continental breakfast is available daily. Fellow travellers say good things about the walkability.


English, Filipino, Hindi, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 3 floors


  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking only available on request
  • Uncovered on-site self-parking (NZD 30 per day)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited (max. 1 space per unit)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • Concerts/live shows

Working away

  • Meeting room
  • Conference space (269 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Romance packages


  • 3 buildings/towers
  • Built in 1896
  • Safe-deposit box at front desk
  • Library
  • Communal living room
  • 24-hour fitness centre
  • Art gallery on-site


  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Height-adjustable showerheads
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service


  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 25 for adults and NZD 25 for children
  • Late checkout can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 2 per cent


  • Uncovered self-parking costs NZD 30 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

The Observatory Christchurch
Observatory Hotel Christchurch
Observatorty Hotel Christchurch
The Observatory Hotel Christchurch Hotel
The Observatory Hotel Christchurch Christchurch
The Observatory Hotel Christchurch Hotel Christchurch

Frequently asked questions

Does The Observatory Hotel Christchurch offer free cancellation for a full refund?
Yes, The Observatory Hotel Christchurch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Observatory Hotel Christchurch?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Observatory Hotel Christchurch?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Observatory Hotel Christchurch?
Yes. Self-parking costs NZD 30 per day. Parking spaces may be limited.
What are the check-in and check-out times at The Observatory Hotel Christchurch?
You can check in from 2:00 PM - anytime. Check-out time is 10:00 AM. Late check-out is available for a charge. Contactless check-out is available.
Is there an on-site casino at The Observatory Hotel Christchurch?
No, this hotel doesn't have a casino, but Christchurch Casino (13-min walk) is nearby.
What is there to do at The Observatory Hotel Christchurch and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around The Observatory Hotel Christchurch like?
The Observatory Hotel Christchurch is in Christchurch City Centre, a short 1-minute walk from Hagley Park and 3 minutes' walk from Canterbury Museum. Travellers say that the area is walkable and good for shopping.







Staff & service




Property conditions & facilities




10/10 Exceptional

Beautiful hotel close to everything
The hotel was beautiful. Easy check in, friendly service, great accommodations. Would highly recommend and will make plans to stay there afain next time around.
Alejandro, 1-night trip
Verified guest review

8/10 Very good

Grant, 2-night trip
Verified guest review

10/10 Exceptional

Warm, cosy and luxurious. And very very convenient location.
Rachael, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Quant boutique hotel that was all charm.
Jason, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Richard, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Super stylish property with pristine rooms. A lively oasis amongst a stunning campus of beautiful architecture. A little challenging to find and needs more signage outside the hotel.
Jamie, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

The Observatory is an amazing boutique hotel in the Christchurch arts center. The decor is impeccable, that staff are extremely helpful and accommodating. It is within walking distance of the city center, botanical gardens, and close to many restaurants, shopping and cafes. I will definitely be back next time I am in Christchurch!!
Pamela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

enjoyed the experience very much. much better than what i am use to. thank you
William, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Loved the building. Love tge internal designs Didnt like the chairs in the breakfast area. Felt unsafe - unstable.
William, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

An excellent boutique style hotel. Breakfast was great and the decor tasteful. Staff were extremely caring. I'm not sure whether the furniture in the restaurant is the best for older people who seemed to struggle getting in and out of their chairs. Please also make sure there are wipes to wipe the equipment in the gym.
Greg, 2-night trip
Verified guest review