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All properties in Niagara Falls, New York, United States of America

Niagara Riverside Resort, BW Premier Collection

Riverfront hotel with indoor pool, near Fashion Outlets of Niagara Falls

  • Free WiFi
From
NZ$124

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Pool
  • Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 24.
1 / 24Indoor Pool
7.8.Good.
  • The good: The staff was amazing and polite! The indoor pool was also perfect. The…

    Apr 30, 2021

  • Very nice hotel but the walls are paper thin! I had my children with me and they were…

    Apr 24, 2021

See all 550 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Convenient
Safe
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 140 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Terrace

What’s around

  • Fashion Outlets of Niagara Falls - 45 min walk
  • Niagara Falls State Park - 3.7 mi / 6 km
  • American Falls - 4.9 mi / 8 km
  • Cave of the Winds - 5.1 mi / 8.2 km
  • Casino Niagara - 5.9 mi / 9.4 km
  • Rainbow Bridge - 5.9 mi / 9.5 km
The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Queen Beds, Accessible, City View (Walk-in Shower)
  • Standard Room, 1 King Bed, Non Smoking, City View
  • Standard Room, 1 King Bed, Accessible, River View
  • Suite, 2 Queen Beds, Non Smoking (Living Room;with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, City View
  • Standard Room, 1 King Bed, Non Smoking, River View
  • Standard Room, 2 Queen Beds, Non Smoking, River View
  • Standard Room, 2 Queen Beds, Accessible, River View
  • Suite, 2 Queen Beds, Non Smoking, Kitchenette
  • Standard Room, 1 King Bed, Non Smoking, City View
  • Standard Room, 1 King Bed, Accessible, City View (Walk-in Shower)
  • Suite, 1 King Bed with Sofa bed, Kitchenette, City View (with Sofabed)
  • Suite, 1 King Bed with Sofa bed, Kitchenette, River View (with Sofabed)

Location

  • Fashion Outlets of Niagara Falls - 45 min walk
  • Niagara Falls State Park - 3.7 mi / 6 km
  • American Falls - 4.9 mi / 8 km

What’s around

Landmarks

  • Fashion Outlets of Niagara Falls - 45 min walk
  • Niagara Falls State Park - 3.7 mi / 6 km
  • American Falls - 4.9 mi / 8 km
  • Cave of the Winds - 5.1 mi / 8.2 km
  • Casino Niagara - 5.9 mi / 9.4 km
  • Rainbow Bridge - 5.9 mi / 9.5 km
  • Clifton Hill - 5.9 mi / 9.5 km
  • Fallsview Casino - 6.4 mi / 10.3 km
  • Horseshoe Falls - 7 mi / 11.3 km
  • Skylon Tower - 7.1 mi / 11.4 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 9 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 30 min drive
  • Niagara Falls Station - 12 min drive
  • Niagara Falls Station - 12 min drive
  • Niagara Falls Station - 16 min drive

At a glance

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 1 per room (up to 65 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 10.00 per night)
  • Onsite extended parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Health club

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 0
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Bella Vista Ristorante - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • Four Points Niagara Falls New York
  • Four Points Sheraton Niagara Falls
  • Four Points by Sheraton Niagara Falls Riverfront
  • Four Points by Sheraton Niagara Falls New York
  • Four Points by Sheraton Niagara Falls Riverfront
  • Four Points by Sheraton Niagara Falls New York
  • Four Points Sheraton Niagara Falls Hotel
  • Four Points Sheraton Niagara Falls
  • Hotel Four Points by Sheraton Niagara Falls Niagara Falls
  • Niagara Falls Four Points by Sheraton Niagara Falls Hotel
  • Hotel Four Points by Sheraton Niagara Falls
  • Four Points Sheraton Hotel Niagara Falls New York
  • Four Points by Sheraton Niagara Falls Niagara Falls
  • Four Points Sheraton
  • Four Points Sheraton Hotel
  • Four Points by Sheraton Niagara Falls
  • Four Points Sheraton Niagara Falls New York
  • Niagara Riverside Resort, BW Premier Collection Hotel
  • Niagara Riverside Resort, BW Premier Collection Niagara Falls
  • Sheraton Niagara Falls New York
  • Four Points Sheraton Niagara Falls Riverfront Hotel
  • Four Points Sheraton Riverfront Hotel
  • Four Points Sheraton Niagara Falls Riverfront
  • Four Points Sheraton Riverfront

Optional extras

Self parking costs USD 10.00 per night

Extended parking is available for an extra charge

Rollaway beds are available for USD 10 per night

Breakfast costs between USD 7 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • 8 percent destination fee will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Niagara Riverside Resort, BW Premier Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 10.00 per night.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 65 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Bella Vista Ristorante. The dining venue will be unavailable from March 1 2021 to June 1 2021 (dates subject to change). Nearby restaurants include Tim Hortons (2 mi), Viola's Submarine House (2.2 mi), and El Cubilete (2.5 mi).
  • No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (6-min drive) and Casino Niagara (15-min drive) are both nearby.
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a health club and a picnic area.
7.8.Good.
  • 10.0.Exceptional

    Would reccomend

    We enjoyed our stay very much. The hotel was clean. The staff was friendly. Our room was nice with a view of the pool. Pool open from 8 am to 11 pm. If you want to sleep early make sure to request a room not on the pool as you will hear everything and the beds are not the most comfortable. We could hear every creak when anyone moved. But overall a lovely stay.

    Kacie, 2 night family trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Ok I guess

    No microwaves...pictures embellished rooms.amd made the seem.bigger. river view had view of the roof....then the river. Dogs everywhere, not there is anything wrong with that but poop in elevator smeared on floor and people letting thier dogs pee by front entry. Bathroom very very very small.

    LAURA, 2 night trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Bed was way too soft for our liking. Front desk staff was somewhat rude. TV remote didn't work well.

    1 night trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Stay at a different hotel.

    I booked and paid for a river view and handicap accessible and I received neither. I was never given my breakfast vouchers that came with me room. The pool had entirely to much chlorine and was cloudy and burned my eyes, and ran out of towels. We were told to dine in at the restaurant and when we did (4:30pm) there were plenty of tables open, but we were told there’s nothing available until 7:30pm. We had children with us.

    Jim, 1 night family trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice little hotel that I would recommend, very nice restaurant inside and the pool area is great.

    Terry, 3 night family trip, Apr 14, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Rip Off, You’ll get better at a 2 Star hotel

    I would not recommend this hotel nor will I book here again. The staff was not friendly or welcoming! This was true of all shifts. My and my wife both notice that as we came and went, staff looked at us like we didn’t belong there. Never a hello, etc. The room was not comfortable, some lights not working, bathroom sink not draining properly, toilet paper holder falling off! Given the price and hotel rating, we were very disappointed!

    Jaland R, 3 night trip, Apr 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Small room

    Very very small room. For 2 adults and 2 kids very uncomfortable. Not recommend this hotel for family

    Maxim, 1 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Door Knob broke. No privacy

    It was horrible, husband and I got locked in the bathroom few times, door knob broken had to call someone up to get us out. Had to use bathroom with no doorknob and had no privacy while kids keep coming in when someone using bathroom. They couldn’t put us in new room. Horrible

    Joseph, 2 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Bad experience

    Staff is so lazy, asked multiple times for tissues While booking, their is no parking fee but at the time of checkin, idiots charged $20 for two nights for on-site parking. How the hell they charged for on-site parking!!

    farrukh, 2 night family trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The cleanliness all the way throughout, from the lobby, to the hallway, to the room, was great. The front desk clerks were so kind and great. Very detailed. Our stay was great and we can’t wait to do it again!

    Onia, 1 night trip with friends, Apr 2, 2021

    Verified Hotels.com guest review

See all 550 reviews