The Maslow Hotel, Sandton

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Outdoor pool
Outdoor pool
Outdoor pool
Luxury Room, 1 Queen Bed | Room

Overview of The Maslow Hotel, Sandton

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The Maslow Hotel, Sandton

4-star property
4-star hotel in Sandown with 3 restaurants and spa

8.8/10 Fabulous

460 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Corner Grayston Drive and Rivonia Road, Sandton, Gauteng, 2031
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free area shuttle
  • Free shopping center shuttle
  • Free train station pick-up
  • Free train station drop-off
  • 24-hour fitness center
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Sandown
  • Sandton City Mall - 2 min drive
  • Montecasino - 24 min drive
  • Gold Reef City - 29 min drive

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 31 min drive
  • Lanseria Intl. Airport (HLA) - 49 min drive
  • Johannesburg Sandton Station - 14 min walk
  • Johannesburg Park Station - 14 min drive
  • Free area shuttle
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free train station drop-off
  • Free shopping center shuttle

About this property

The Maslow Hotel, Sandton

4-star hotel in the heart of Sandown
At The Maslow Hotel, Sandton, you can look forward to a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Indulge in a body treatment, a body wrap, and aromatherapy at The Africology Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature vegetarian cuisine and garden views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • A free area shuttle, an area shuttle, and concierge services
  • Massage treatment rooms, a 24-hour front desk, and meeting rooms
  • Guest reviews speak well of the dining options, overall value, and helpful staff
Room features
All guestrooms at The Maslow Hotel, Sandton offer thoughtful touches such as pillow menus and laptop-compatible safes, as well as amenities like free WiFi and air conditioning.
More amenities include:
  • Pillowtop mattresses, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 40-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 281 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 16
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station shuttle*

Offsite

  • Free area shuttle within 5 kilometers
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free local shuttle

What to do

  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (5283 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • English
  • Portuguese

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Alarm clock
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Africology Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Lacuna Private Dining - Overlooking the garden, this restaurant specializes in vegetarian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Lacuna Bistro - Overlooking the pool and garden, this bistro specializes in international cuisine and serves breakfast, lunch, and dinner.
The Lacuna Bar - This tapas bar serves light fare only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 420 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Maslow Hotel
Maslow Hotel Johannesburg
Maslow Johannesburg
Maslow Hotel Sandton
Maslow Sandton
The Maslow Sandton Greater Johannesburg
The Maslow
The Maslow Hotel, Sandton Hotel
The Maslow Hotel, Sandton Sandton
The Maslow Hotel, Sandton Hotel Sandton

Frequently asked questions

Does The Maslow Hotel, Sandton offer free cancellation for a full refund?
Yes, The Maslow Hotel, Sandton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Maslow Hotel, Sandton?
As of 7 October 2022, prices found for a 1-night stay for 2 adults at The Maslow Hotel, Sandton on 30 October 2022 start from NZ$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Maslow Hotel, Sandton?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Maslow Hotel, Sandton?
Yes, there's an outdoor pool.
Are pets allowed at The Maslow Hotel, Sandton?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Maslow Hotel, Sandton?
Yes, there's free self and valet parking.
Is airport shuttle service offered by The Maslow Hotel, Sandton?
Yes, an airport shuttle is available. The charge is ZAR 420 per vehicle one way.
What are the check-in and check-out times at The Maslow Hotel, Sandton?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM.
Is there an onsite casino at The Maslow Hotel, Sandton?
No, this hotel doesn't have a casino, but Montecasino (24-min drive) and Gold Reef City (29-min drive) are both nearby.
What is there to do at The Maslow Hotel, Sandton and nearby?
The Maslow Hotel, Sandton has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near The Maslow Hotel, Sandton?
Yes, there are 3 onsite restaurants, featuring vegetarian cuisine and garden views. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Allora (5-min walk), The Bull Run (10-min walk), and The Codfather (11-min walk).
What's the area around The Maslow Hotel, Sandton like?
The Maslow Hotel, Sandton is in Sandown, a short 15-minute walk from Nelson Mandela Square and 16 minutes' walk from Sandton City Mall. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.5/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

The room was excellent. The service and willingness to help was pathetic! There was no kiddies breakfast available for my children which is disappointing! The service received at check-in as well as at the breakfast was very poor. I expected more from such a renowned hotel!
Zahraa Ashraf Omar, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible service
Last 2 stays were terrible service. Hotel reception did not know about the room types, concierge and reception as well as room service did not answer the phones continuously. Very bad experience
Nazia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gerard, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Grossly misrepresented and disappointing
It was really disappointing for a 4-star establishment. We stayed in an Executive Suite, and R1000 was taken from my card for “incidentals” but what for God alone knows because they don’t have a minibar. What other incidentals can they think of? The dinner I ordered in-room and had to pay by card anyway as well? I had to check out quickly as I had an emergency at the office, so the front desk taking their time caused me to eventually just take my bags and leave. Now they sit with an extra R1000 for nothing. It’s also a gross misrepresentation on all the hotel listing sites stating its one of the amenities, but when enquiring, I was told they only give you water in the minibar. So in fact, its an empty minifridge, not a minibar!! The place was also not all that clean and they can surely take some time to sort out the upholstery and carpets just a tad. It can definitely do with a serious refresh!
Gavin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was amazing experience, staying at the Maslow. The hotel has set high international standards and would definitely be staying at the Maslow on my next visit.
Patrick, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was excellent
Vicente, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

More breakfast options requires.
Ahmed, 1-night trip
Verified Hotels.com guest review

6/10 Good

Kgosi and Kgalalelo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

IJ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karinda, 3-night trip
Verified Expedia guest review