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TOA Hotel & Spa Zanzibar

4.5 star property
Pongwe beachfront hotel with spa, restaurant

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Photo gallery for TOA Hotel & Spa Zanzibar

Exterior
2 outdoor pools, pool umbrellas, pool loungers
Private spa tub
Exterior detail
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

9.4 out of 10
Exceptional
Indulge in the ocean views and white sand beach at TOA Hotel & Spa Zanzibar, where you can unwind with a Swedish massage or reflexology at the onsite spa. Enjoy a breakfast buffet, swim-up bar, 2 outdoor pools with sun loungers and pool umbrellas. Stay connected with free in-room WiFi, dry cleaning/laundry services are also available.

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast
  • 24/7 front desk
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Swim-up bar
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Premium bedding
The current price is NZ$409
includes taxes & fees
29 Apr - 30 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Superior Room, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Mini-fridge
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Sea View

Egyptian cotton sheets, premium bedding, down duvets

Superior Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Mini-fridge
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, Private Pool (Adults Only)

Honeymoon Suite, Private Pool (Adults Only)

Honeymoon Suite, Private Pool (Adults Only)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Mini-fridge
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Mini-fridge
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Royal Suite, Hot Tub, Sea View

Private spa tub

Royal Suite, Hot Tub, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Free rollaway/extra beds
  • Sea view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
12 Pongwe Road, Pongwe, Unguja South Region

What's nearby

  • Pongwe Beach - 1 min walk - 0.1 km
  • Kiwengwa Beach - 6 min drive - 6.2 km
  • Uroa Beach - 12 min drive - 6.2 km
  • Mapenzi Beach - 24 min drive - 14.5 km
  • Muyuni Beach - 26 min drive - 19.1 km

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 78 min drive

Restaurants

  • ‪Sai marce - ‬8 min drive
  • ‪Obama Beach Bar - ‬7 min drive
  • ‪Sipano Reastaurant - ‬7 min drive
  • ‪The Island - ‬6 min walk
  • ‪Tartaruga - ‬7 min drive

About this property

TOA Hotel & Spa Zanzibar

At TOA Hotel & Spa Zanzibar, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus activities such as snorkelling and windsurfing are nearby. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages and reflexology. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the swim-up bar. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at TOA Hotel & Spa Zanzibar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 86 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a negative COVID-19 test result
    • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Lifeguard on-site

What to do

  • On the beach
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkelling nearby

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Mini fridge
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 5.00 per person, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Toa Hotel Spa
TOA Hotel Spa Zanzibar
TOA Hotel & Spa Zanzibar Hotel
TOA Hotel & Spa Zanzibar Pongwe
TOA Hotel & Spa Zanzibar Hotel Pongwe

Frequently asked questions

Does TOA Hotel & Spa Zanzibar offer free cancellation for a full refund?

Yes, TOA Hotel & Spa Zanzibar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at TOA Hotel & Spa Zanzibar?

Yes, there are 2 outdoor pools.

Are pets allowed at TOA Hotel & Spa Zanzibar?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at TOA Hotel & Spa Zanzibar?

Yes, there's free self parking.

What are the check-in and check-out times at TOA Hotel & Spa Zanzibar?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at TOA Hotel & Spa Zanzibar and nearby?

Have fun with nearby activities such as hiking, horse riding and snorkelling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. TOA Hotel & Spa Zanzibar also has 2 bars.

Are there restaurants at or near TOA Hotel & Spa Zanzibar?

Yes, there's an on-site restaurant, Hotel Bar.

What's the area around TOA Hotel & Spa Zanzibar like?

TOA Hotel & Spa Zanzibar is located a short 1-minute walk from Pongwe Beach.

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TOA Hotel & Spa Zanzibar Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Beach
Amenities
Bar
Private beach
Honeymoon

What guests liked

  • The private beach offered sun beds, umbrellas, and stunning views, making it a perfect spot to relax and enjoy the ocean. (5 reviews)
  • The property features beautiful pools and a swim-up bar, making for a great experience. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay, staff are amazing, good size smaller hotel, has just what you need!
Juanita, 6-night trip

10/10 Exceptional

Tranquility at it's finest. If you're looking to have a relaxing vacation, this is the place to stay.
Martin Gachonde, 7-night trip

10/10 Exceptional

This was an amazing hotel! Great buffet style food and lovely staff. Beautiful ocean front Yoga studio. Small but acceptable gym. Pools were great. Happy hour on the upper deck was nice. Beach at low tide was good for walking but a lot of kelp.
Mary, 2-night trip

10/10 Exceptional

Staff were wonderful and very accommodating, the beach is big, and restaurant nearby is 10/10.
Kara, 1-night trip

10/10 Exceptional

Nice place
Dante, 1-night trip

10/10 Exceptional

We thoroughly enjoyed our time at TOA. Facilities were excellent and staff were very helpful.
Thomas, 1-night trip

10/10 Exceptional

I stayed here for a week and every day I felt welcomed. I’ve already recommend this location to all my friends and family.
Deborah, 7-night trip

10/10 Exceptional

staff was excellent!
kenneth, 1-night trip

10/10 Exceptional

The service was perfect we ask something and we got it. People are friendly and the place is amazing clean and beautiful
alain, 3-night trip

10/10 Exceptional

Fabulous high end hotel, modern feel, immaculate throughout with exceptional customer service. Great food and drinks (all inclusive), beautifully designed spacious rooms, lovely pool and bar on the beach. A perfect place to relax after a week's safari, would highly recommend it.
Laure, 5-night trip

10/10 Exceptional

Stunning property, great food and staff. The only catch is that high tide/low tide makes it almost impossible to swim (in January it’s low tide until 4pm).

10/10 Exceptional

From beginning to end the staff was VERY nice and the accommodations was was really clean. They also helped with planning day trips around the island.
Christopher, 3-night trip

8/10 Very good

We enjoyed our stay here. This place is very clean, cool atmosphere and greta staff. My only con was that the food was just okay and there is no food, snacks or any other options available easily outside of the set times for meals. No amenities nearby but a great place to get away and relax by the pool and private beach.
Carrie, 4-night trip

10/10 Exceptional

I loved the different pools. The property manager Mr Ally was so kind and welcoming.
Jennifer, 4-night trip

10/10 Exceptional

Gem in Pongwe

3rd stay in 3 months, its cosy and clean, i would stay there again and again.
Sara, 3-night trip

10/10 Exceptional

Toa was the most amazing hotel I have ever stayed at. Truly 5 stars. From the amazing rooms, to the food options. I had dinner on the beach twice during my stay and it was soo romantic and ethereal definitely something I will always remember. Got an amazing massage as well during my stay, I highly recommend using their spa facilities. The staff was the most amazing part, so genuine and each and everyone went above and beyond they anticipated anything I needed and was there before I could ask. As a person who works in the service industry here in New York I can honestly say that their service is the best. I can’t wait to come back with friends and family
Jaquy Kadija, 7-night trip

10/10 Exceptional

This place was amazinggggg! The staff were super friendly and attentive! The property itself is truly an experience. Do not think twice about booking . You will not regret your stay. Perfectly located and crafted for pure relaxation.
Reginald, 4-night trip

8/10 Very good

The staff was very accommodating and professional. The facility infrastructure was ok. They lost power often but only for short periods of time. The concept was luxurious and wonderful. I'll come back for my 5yr anniversary. Be mindful, food options are limited but offered onsite in buffet-style.
Robert, 6-night trip

8/10 Very good

4-night trip

10/10 Exceptional

TOA hotel was much better than we were expecting, we stayed for 4 nights for our honeymoon. Loads of great things about the hotel are : really modern, clean, great breeze (minimal mosquitos), right by the beach, private beach with lots of sun beds and umbrellas. They had entertainment on a Saturday and the food was really good each night. It’s about 1hr drive from stone town so that’s the only con if you want to be in that area but it seemed really busy in stone town when we were there so I preferred the east side with beaches.
Rachel, 5-night trip

10/10 Exceptional

TOA is a new facility in the as-yet unspoiled Pongwe Beach area. The facility itself is beautiful, and kept immaculately clean. The staff are unfailingly kind, helpful and efficient, and everyone greets you with a smile and warmth. The food is delicious and beautifully prepared, and the grounds and amenities are spotless and carefully maintained. The most memorable part of the stay is the staff; I cannot say enough about how kind and generous they are. I highly recommend a stay at TOA.
John, 7-night trip

8/10 Very good

The staff saved us a sandwich because their kitchen was closed and our flight was delayed so they thought of us. That was really nice. The staff is friendly and nice. I was a little disappointed because The sea view is not really sea view. We left a message for the hotel through Expedia to see if they had an airport shuttle but no response. You can see the sea through what looks to be a soon to be construction site. The all inclusive was not in my booking. Only breakfast was included but I didn’t have the energy to argue about it even though the lady at the front desk was polite about it and asked me to check with the day staff. The cleaners are always talking infront of your balcony so I was woken up early a few times. The breakfast was good.
Marlene, 3-night trip

10/10 Exceptional

Best in Zanzibar! Woww, what a great hotel! Super Beach, very good food and a new exellent furnished hotel complex with a pleasant capacity! The staff is not to be topped, I travel a lot but I have not experienced anything like this! Unbelievable hospitality, thanks to Ally and his team for an unforgettable 13 days! You are the best, woww, axante xana and hakuna matata!

10/10 Exceptional

The customer service at this Hotel is second to none. I am particularly impressed with the food and Beverages Manager Mr Kalei. He is very hardworking and is on top of everything. He made sure we were very comfortable and happy with the service. He is a great asset to the team. The General Manager Mr Ally was very hospitable and humble. The staff are great. Food is great and a lot of healthy options. Staff are honest. Lost my wallet with a lot of money in it and it was taken to the reception without a penny missing. I rate them 10/10
Emmanuel, 5-night trip

10/10 Exceptional

We had an amazing stay for our honeymoon. Excellent service and beautiful facilities that are well maintained. Food was consistently great. Nice massages although the spa area is a bit small. The beach itself was not the greatest due to seaweed but the staff did the best to rake it up during low tide. Beautiful pools and swim up bar. Only one area that might make sense to update a bit: For the price, it was odd that there were no sparkling wine options in the all in inclusive package and that certain common beach drinks made with local alcohol were extra (like pina coladas). Perhaps the all inclusive option should include a premium drink per day, or premium drinks are discounted if you're already paying all inclusive rates? Nevertheless we would strongly recommend this hotel and would definitely choose it again in a heartbeat.
Austin, 5-night trip