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TOA Hotel & Spa Zanzibar

4.5 star property
Beachfront hotel in Pongwe with spa, restaurant

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TOA Hotel & Spa Zanzibar

Photo gallery for TOA Hotel & Spa Zanzibar

On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Private pool
Restaurant
Private spa tub

Overview of TOA Hotel & Spa Zanzibar

9.6 out of 10 Exceptional
9.6/10 Exceptional

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Internet access
Map
12 Pongwe Road, Pongwe, Unguja South Region
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Swim-up bar
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Premium bedding

Room options

View all photos for Superior Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Superior Room, Balcony

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Sea View

Egyptian cotton sheets, premium bedding, down duvets

Superior Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, Private Pool (Adults Only)

Honeymoon Suite, Private Pool (Adults Only)

Honeymoon Suite, Private Pool (Adults Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, Balcony

  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Royal Suite, Hot Tub, Sea View

Private spa tub

Royal Suite, Hot Tub, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • On the beach
  • Kiwengwa Beach - 6 min drive
  • Muyuni Beach - 25 min drive
  • Mnemba Island - 39 min drive
  • Kendwa Beach - 63 min drive
  • Nungwi Beach - 64 min drive

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 71 min drive

Restaurants

  • Sipano Reastaurant - 7 min drive
  • Komba Bar - 13 min walk
  • Tartaruga - 7 min drive
  • Breakfast @ Uroa Bay Beach Resort - 7 min drive
  • Restaurant Jua - 7 min drive
Map

About this property

TOA Hotel & Spa Zanzibar

At TOA Hotel & Spa Zanzibar, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages and reflexology. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the swim-up bar.

All-inclusive

All-inclusive room rates at TOA Hotel & Spa Zanzibar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free wired Internet access in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Lifeguard on site

What to do

  • On the beach
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Mini fridge
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 5.00 per person, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a negative COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on site.
This property accepts credit cards and cash.

Also known as

Toa Hotel Spa
TOA Hotel Spa Zanzibar
TOA Hotel & Spa Zanzibar Hotel
TOA Hotel & Spa Zanzibar Pongwe
TOA Hotel & Spa Zanzibar Hotel Pongwe

Frequently asked questions

Does TOA Hotel & Spa Zanzibar offer free cancellation for a full refund?
Yes, TOA Hotel & Spa Zanzibar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at TOA Hotel & Spa Zanzibar?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at TOA Hotel & Spa Zanzibar?
Yes, there are 2 outdoor pools.
Are pets allowed at TOA Hotel & Spa Zanzibar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at TOA Hotel & Spa Zanzibar?
Yes, there's free self parking.
What are the check-in and check-out times at TOA Hotel & Spa Zanzibar?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at TOA Hotel & Spa Zanzibar and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. TOA Hotel & Spa Zanzibar also has 2 bars.
Are there restaurants at or near TOA Hotel & Spa Zanzibar?
Yes, there's an on-site restaurant, Hotel Bar.
What's the area around TOA Hotel & Spa Zanzibar like?
TOA Hotel & Spa Zanzibar is a short 1-minute walk from Pongwe Beach and 11 minutes' walk from Kiwengwa Pongwe Forest.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

10.0/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

ABDULRAHIM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

TOA is a new facility in the as-yet unspoiled Pongwe Beach area. The facility itself is beautiful, and kept immaculately clean. The staff are unfailingly kind, helpful and efficient, and everyone greets you with a smile and warmth. The food is delicious and beautifully prepared, and the grounds and amenities are spotless and carefully maintained. The most memorable part of the stay is the staff; I cannot say enough about how kind and generous they are. I highly recommend a stay at TOA.
John, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

From beginning to end the staff was VERY nice and the accommodations was was really clean. They also helped with planning day trips around the island.
Christopher, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stunning property, great food and staff. The only catch is that high tide/low tide makes it almost impossible to swim (in January it’s low tide until 4pm).
Verified Expedia guest review

10/10 Exceptional

Gem in Pongwe
3rd stay in 3 months, its cosy and clean, i would stay there again and again.
Sara, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This place was amazinggggg! The staff were super friendly and attentive! The property itself is truly an experience. Do not think twice about booking . You will not regret your stay. Perfectly located and crafted for pure relaxation.
Reginald, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Une merveille à Zanzibar !
Nous étions en vacances en famille avec un enfant de 1 an et notre séjour a été une vraie merveille ! Toute l'équipe est vraiment aux petits soins, et s'assure que votre séjour se déroule pour le mieux. Les chambres sont de très bonne qualité, et elles sont nettoyées 2 fois par jour ! La piscine est superbe. Les cocktails sont très bons ! Nous avons aussi pu utiliser les services d'une baby-sitter pour s'occuper de notre enfant en journée, pendant certains jours. Un des meilleurs points de TOA est son buffet : il est exceptionnel, renouvelé très régulièrement avec des plats de très grande qualité et variés. Je recommande cet hôtel les yeux fermés : vous passerez un séjour sur un nuage, dans un cadre paradisiaque ! Vous pourrez aussi facilement réserver des excursions sur l'île principale et sur d'autres îles de l'archipel. Merci à Ally et toute son équipe !
10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best in Zanzibar! Woww, what a great hotel! Super Beach, very good food and a new exellent furnished hotel complex with a pleasant capacity! The staff is not to be topped, I travel a lot but I have not experienced anything like this! Unbelievable hospitality, thanks to Ally and his team for an unforgettable 13 days! You are the best, woww, axante xana and hakuna matata!
Verified Ebookers guest review

10/10 Exceptional

Lugna dagar på ny fantastisk resort
Lobbyn
Per, 5-night trip
Verified Hotels.com guest review