Novotel Citygate Hong Kong (Tung Chung, Hong Kong SAR), Tung Chung hotel discounts

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Shopping Tung Chung hotel with 3 restaurants, connected to a shopping centre

Seasonal outdoor pool, open 7:00 AM to 8:00 PM, pool loungers

Minibar, in-room safe, desk, blackout curtains

3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Amenities
Policies

Very good

Property highlights

Airport transfer

Pool

Parking available

Laundry facilities

Gym

Restaurant

51 Man Tung Road, Tung Chung, 0

Main amenities

Daily housekeeping
3 restaurants and bar/lounge
Breakfast available
Free airport shuttle
Fitness centre
Valet parking
Self parking
Seasonal outdoor pool
Children's pool
24-hour room service
Coffee shop/cafe
7 meeting rooms

For families

Children stay free
Free cots/infant beds
Children's pool
Connecting/adjoining rooms available
Private bathroom
Television

Room options

Superior Twin Room, 2 Single Beds

28 sq m
Mountain view
Sleeps 3
2 Single Beds

Premier Suite, 1 King Bed (Executive)

57 sq m
Mountain view
Sleeps 3
1 King Bed

Standard Twin Room, 2 Single Beds

28 sq m
Mountain view
Sleeps 3
2 Single Beds

Premier Room, 1 Queen Bed (Executive)

28 sq m
Mountain view
Sleeps 3
1 Queen Bed

Standard Room, 1 Queen Bed

28 sq m
Mountain view
Sleeps 3
1 Queen Bed

Premier Room, 2 Single Beds (Executive)

28 sq m
Mountain view
Sleeps 3
2 Single Beds

Superior Room, 1 Queen Bed

28 sq m
Mountain view
Sleeps 3
1 Queen Bed

About this area

What's nearby

AsiaWorld-Expo - 7 min drive
Hong Kong Disneyland® Resort - 14 min drive
Ngong Ping 360 - 25 min drive
Victoria Harbour - 27 min drive
University of Hong Kong - 27 min drive

Getting around

Hong Kong International Airport (HKG) - 8 min drive
Macau (MFM-Macau Intl.) - 60 min drive
Shenzhen (SZX-Shenzhen Intl.) - 66 min drive
Hong Kong Airport Station - 8 min drive
Hong Kong AsiaWorld Expo Station - 9 min drive
Hong Kong Tung Chung Station - 13 min walk
Free airport shuttle

Restaurants

Sushi Take-Out - 13 min walk
Oolaa - 14 min walk
Essence - 1 min walk
Tasty Congee & Noodle Wantun Shop - 15 min walk
Kyo Watami 饗和民 - 11 min walk

About this property

Novotel Citygate Hong Kong

Located only 3 mi (4.9 km) from the airport, Novotel Citygate Hong Kong offers a free shuttle (available at scheduled times). The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Essence, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a fitness centre and a children's pool.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

440 rooms
Arranged over 23 floors

Arriving/Leaving

Check-in time from 2 PM until 5:30 AM
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free wired Internet access in rooms

Parking

On-site self-parking (HKD 250 per day)
On-site valet parking (HKD 250 per day)
Wheelchair-accessible parking on site

Transfers

Free airport shuttle from 6 AM to 11:30 PM

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
3 restaurants
Bar/lounge
Coffee shop
24-hour room service

Travelling with children

Children stay for free (see details)
Children's pool

Working away

7 meeting rooms
Computer station
Conference space (4790 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Pool loungers

Facilities

1 building/tower
Built in 2006
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
Fitness centre
Seasonal outdoor pool
Shopping centre on-site
Banquet hall

Accessibility

Wheelchair-accessible
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge

Room amenities

Be entertained

40-inch LCD TV
Satellite TV channels
Films for purchase

Home comfort

Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board

Sleep well

Blackout curtains
Soundproofed rooms
Alarm clock
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free wired Internet
Free local calls

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
LED light bulbs

Special features

Dining

Essence – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Olea – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open daily.

Andante – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

Deposit: HKD 800.00 per night

Optional extras

Buffet breakfast is offered for an extra charge of approximately HKD 140 to 206.8 for adults and HKD 103.4 to 103.4 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:

Swimming pool

Children & extra beds

Rollaway beds are available for HKD 550.0 per day

Parking

Self-parking costs HKD 250 per day
Valet parking costs HKD 250 per day

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 8:00 PM
The seasonal pool is open from April to December

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

Also known as

Citygate Hong Kong Novotel

Citygate Novotel

Citygate Novotel Hong Kong

Hong Kong Citygate Novotel

Hong Kong Novotel Citygate

Novotel Citygate

Novotel Citygate Hong Kong

Novotel Citygate Hotel

Novotel Citygate Hotel Hong Kong

Novotel Hong Kong Citygate

Novotel Citygate Hong Kong Hotel Hong Kong

Novotel Hong Kong Airport

Novotel Citygate Hong Kong Hotel Tung Chung

Novotel Citygate Hong Kong Hotel

Novotel Citygate Hong Kong Tung Chung

Novotel Citygate Hong Kong Hotel

Novotel Citygate Hong Kong Tung Chung

Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Does Novotel Citygate Hong Kong offer free cancellation for a full refund?

Yes, Novotel Citygate Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Novotel Citygate Hong Kong?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Novotel Citygate Hong Kong?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Novotel Citygate Hong Kong?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Citygate Hong Kong?

Yes. Self-parking costs HKD 250 per day. Valet parking costs HKD 250 per day.

Is an airport shuttle service offered by Novotel Citygate Hong Kong?

Yes, a free airport shuttle is available from 6 AM to 11:30 PM at scheduled times.

What are the check-in and check-out times at Novotel Citygate Hong Kong?

You can check in from 2 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.

What is there to do at Novotel Citygate Hong Kong and nearby?

Novotel Citygate Hong Kong has a seasonal outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Novotel Citygate Hong Kong?

Yes, there are 3 on-site restaurants, featuring international cuisine.

What's the area around Novotel Citygate Hong Kong like?

Novotel Citygate Hong Kong is a short 8-minute drive from Hong Kong International Airport (HKG) and 9 minutes' walk from Citygate Outlets.

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Good

30 September 2023

Needs an overhaul

Stayed here as we had an early flight. The positives: a very comfortable bed, excellent customer service and our room was available at 8am in the morning. It was a short walk to the train station to take you into town and was attached to the shopping centre. The negatives: it needs an overhaul. Out of the lift we were greeted with a humidifier in the hall and a smell of damp, and entering our room we had one going in our room. There was mould on our ceiling near the vents. We could'nt find a way of turning on one light by itself, they seemed to be attached to two or three that go on at the same time. I will say they need to be thanked for having a free shuttle to and from the airport. On leaving the airport we followed their instructions to find the shuttle. It runs every 20 minutes exactly which was super convenient with the hectic traffic conditions at such a large airport.