Novotel Citygate Hong Kong
4-star hotel with outdoor pool, connected to a shopping center, near Citygate Outlets
- Free Internet
- All (64)
- Interior (11)
- Fitness/Leisure (6)
- Exterior (10)
- Bar/Dining (19)
- Rooms (15)
- Other (3)
Pool
Pool
Outdoor Pool
Premier Room, 1 Queen Bed (Executive) - City View
Premier Room, 1 Queen Bed (Executive) - Bathroom
Premier Room, 1 Queen Bed (Executive) - Bathroom
Standard Room, 2 Twin Beds - Bathroom Shower
Exterior
Exterior
Exterior
Outdoor Wedding Area
Breakfast Area
Restaurant
Restaurant
Restaurant
Lobby
Reception
Hotel Bar
Hotel Bar
Fitness Facility
Ballroom
Meeting Facility
Premier Room, 1 Queen Bed (Executive) - Executive Lounge
Premier Suite, 1 King Bed (Executive) - Bathroom
Exterior
Exterior
Exterior
Restaurant
Dining
Restaurant
Meeting Facility
Exterior
Restaurant
Restaurant
Restaurant
Meeting Facility
Restaurant
Restaurant
Restaurant
Meeting Facility
Restaurant
Restaurant
Restaurant
Meeting Facility
Meeting Facility
Meeting Facility
Superior Room, 2 Twin Beds - Guest Room
Standard Room, 2 Twin Beds - Guest Room
Superior Room, 1 Queen Bed - Guest Room
Hotel Front – Evening/Night
Hotel Bar
Standard Room, 1 Queen Bed - Guest Room
Hotel Bar
Hotel Bar
Superior Room, 2 Twin Beds - Guest Room
Superior Room, 1 Queen Bed - Guest Room
Standard Room, 2 Twin Beds - Guest Room
Premier Suite, 1 King Bed (Executive) - Guest Room
Premier Suite, 1 King Bed (Executive) - Guest Room
Premier Suite, 1 King Bed (Executive) - Guest Room
Premier Suite, 1 King Bed (Executive) - Guest Room
Children’s Play Area – Outdoor
Novotel Citygate Hong Kong
Novotel Citygate Hong Kong
Pool[1/64]
Excellent
Adequate and Handy to the Airport Location perfect for airport Good shopping next to…
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Novotel Citygate Hong Kong
from NZ$168- Premier Room, 1 Queen Bed (Executive)
- Superior Room, 1 Queen Bed
- Standard Room, 1 Queen Bed
- Superior Room, 2 Twin Beds
- Standard Room, 2 Twin Beds
- Premier Room, 2 Twin Beds, Executive Level (Executive)
- Premier Suite, 1 King Bed (Executive)
- Superior Twin Room, 2 Twin Beds
At a glance
Key facts
Hotel size
- This hotel has 440 rooms
- This hotel is arranged over 23 floors
Arriving/leaving
- Check-in time 2 PM-5:30 AM
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- One child stays free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free wired Internet access in rooms
Transport
Transfers
- Free airport shuttle from 6 AM to 11:30 PM
Parking
- Onsite self parking (HKD 250 per day)
- Onsite valet parking (HKD 250 per day)
- Wheelchair-accessible parking on site
Payment types at the property
- Cash
Other information
- Smoke-free property
FAQs for Novotel Citygate Hong Kong
Does Novotel Citygate Hong Kong offer free cancellation for a full refund? Yes, Novotel Citygate Hong Kong does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Novotel Citygate Hong Kong? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Novotel Citygate Hong Kong? Yes. Self parking costs HKD 250 per day. Valet parking costs HKD 250 per day. Is there a pool at Novotel Citygate Hong Kong? Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM. Are pets allowed at Novotel Citygate Hong Kong? Sorry, pets aren't allowed. What are the check-in and check-out times at Novotel Citygate Hong Kong? You can check in from 2 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available. Are there restaurants at or near Novotel Citygate Hong Kong? Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Spaghetti House (6-min walk), Handi Indian Restaurant (2.1 mi), and Popeyes Louisiana Kitchen (2.9 mi). Is airport shuttle service offered by Novotel Citygate Hong Kong? Yes, a free airport shuttle is available from 6 AM to 11:30 PM at scheduled times. What is there to do at Novotel Citygate Hong Kong and nearby? Novotel Citygate Hong Kong has an outdoor pool and a fitness center, as well as a garden.
Recent reviews
Fabulous 8.8 From 1,300 reviews
Good
Hotel not bad in general, staff are nice. But restaurant waitresses
hk1 night trip
Very good
A male staff felt annoying to refill stuffs at lounge. Bad experience during my stay.
Howard, hk1 night trip with friends
Good
The foreign male staff in executive lounge was not pleased when I tried to ask him to refill the food and drinks (the food tray was almost empty). The short hair female life guard was very very very rude when I tried to ask a question. She stopped me right direct before I start my question. I just tried to ask if pool float can be used in this swimming pool or not. I could not even be able to ask this question. Otherwise, other staffs in front desk, housekeeping, restaurant are all super friendly and helpful. Nice breakfast. Gym facilities are in good condition.
R, hk2 night family trip
Poor
Very bad information
It was advertised with a swimming pool And I was looking forward to a swim in the hot afternoon but there was no water in the pool. Then I contacted information in the hotel. They said they close the pool until 31st of March. I would not have booked this hotel if I knew that the pool was closed
hk1 night trip
Very good
Great location, only 10 mins to the airport. And there is a outlet mall connected to the hotel if you like shopping. We are happy with The staffs and services. The only downside is the room is quite dusty. Almost like it hasn’t been used and maintained for months.
au1 night romance trip
Exceptional
Staff very accommodating and friendly. Got in late & missed the free shuttle but the airport shuttle for airline crew brought us into the hotel.
us1 night romance trip
Exceptional
Always a hotel of my choice in Tung Chung. Love this hotel for its location and easy access to other areas via MTR.
hk1 night trip
Exceptional
Close to the airport, free shuttle. Connected to a large shopping mall with lots of restaurants.
ca1 night trip with friends
Very good
Excellent location to to the airport with excellent shuttle service. I found the breakfast was very expensive for what you got.
Teresa, ca1 night trip with friends
Exceptional
Very helpful, polite, efficient!
ca1 night trip
