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Novotel Citygate Hong Kong

4.0 star property
Mountain hotel with 3 restaurants, connected to a shopping centre, near Citygate Outlets

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Photo gallery for Novotel Citygate Hong Kong

Exterior
Minibar, in-room safe, desk, blackout curtains
City view
Seasonal outdoor pool
Exterior
Connected to a shopping center, Novotel Citygate Hong Kong offers an upscale retreat. Unwind at the seasonal outdoor pool, indulge in international cuisine at one of the three restaurants, or explore nearby attractions with help from concierge services. Helpful staff and proximity to the airport have earned top marks from previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 7 meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is NZ$188
includes taxes & fees
7 May - 8 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • Mountain view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

Minibar, in-room safe, desk, blackout curtains

Family Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Single Beds (Executive)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
51 Man Tung Road, Tung Chung, 0

What's nearby

  • Tung Chung New Development Ferry Pier - 8 min walk - 0.7 km
  • Citygate Outlets - 9 min walk - 0.7 km
  • AsiaWorld-Expo - 7 min drive - 5.9 km
  • Hong Kong Disneyland® Resort - 14 min drive - 15.2 km
  • Ngong Ping 360 - 25 min drive - 23.9 km

Getting around

  • Hong Kong International Airport (HKG) - 8 min drive
  • Macau (MFM-Macau Intl.) - 60 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 69 min drive
  • Hong Kong Airport Station - 8 min drive
  • Hong Kong AsiaWorld Expo Station - 9 min drive
  • Hong Kong Tung Chung Station - 13 min walk
  • Free airport shuttle

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬15 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪太平洋咖啡 - ‬10 min walk
  • ‪Outback Steakhouse - ‬15 min walk
  • ‪Jasmine 八月花 - ‬15 min walk

About this property

Novotel Citygate Hong Kong

Novotel Citygate Hong Kong is just 3 mi (4.9 km) from the airport and offers a free shuttle at scheduled times. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Essence, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a children's pool are other highlights. The helpful staff and airport proximity get great marks from fellow travellers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 440 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (HKD 250 per day)
    • On-site valet parking (HKD 250 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free airport shuttle from 6 AM to 11:30 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • 7 meeting rooms
  • Computer station
  • Conference space (4790 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Essence – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Olea – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open daily.
Andante – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: HKD 800.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 140 to 206.8 for adults and HKD 103.4 to 103.4 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for HKD 550.0 per day

Parking

  • Self-parking costs HKD 250 per day
  • Valet parking costs HKD 250 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to October

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Does Novotel Citygate Hong Kong offer free cancellation for a full refund?

Yes, Novotel Citygate Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Citygate Hong Kong?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Novotel Citygate Hong Kong?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Citygate Hong Kong?

Yes. Self-parking costs HKD 250 per day. Valet parking costs HKD 250 per day. Electric car charging is available.

Is an airport shuttle service offered by Novotel Citygate Hong Kong?

Yes, a free airport shuttle is available from 6 AM to 11:30 PM at scheduled times.

What are the check-in and check-out times at Novotel Citygate Hong Kong?

Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.

What is there to do at Novotel Citygate Hong Kong and nearby?

Novotel Citygate Hong Kong has a seasonal outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Novotel Citygate Hong Kong?

Yes, there are 3 on-site restaurants, featuring international cuisine.

What's the area around Novotel Citygate Hong Kong like?

Novotel Citygate Hong Kong is a short 8-minute drive from Hong Kong International Airport (HKG) and 8 minutes' walk from Tung Chung New Development Ferry Pier.

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Novotel Citygate Hong Kong Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Airport
Location
Breakfast
Shopping malls
Bed
Food
View
Shopping

What guests liked

  • The airport shuttle service was convenient, helpful, and a major plus for guests. (27 reviews)
  • Breakfast was a highlight with a wide range of food options and great variety. (11 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Everything from the staff to the breakfast was amazing.
W Gary, 2-night trip

10/10 Exceptional

Clean & comfortable stay in Tung Chung

A quick night to chill. A clean & comfortable room awaited our arrival. Breakfast before we left was tasty. Good check-in and out.
Peter, 1-night trip

10/10 Exceptional

Very nice hotel

Very nice hotel and very conveniently close to shoppingcenter and foodplaces. Also close to the airport
kristian, 4-night trip

8/10 Very good

Convenience to restaurants, shopping, and transportation
Luis, 2-night trip

10/10 Exceptional

Excellent location, rooms, service, and staff
Andreas, 3-night trip

10/10 Exceptional

Perfect for an overnight stay.

We have stayed here before but not since the big "C". Pickup point from airport has moved and not well signed and airport environment is a building site. Upon arrival check-in was quick and easy. Nice room and ok lounge area on 21st floor. Comfortable beds and ok breakfast . Shuttle drops at departure gates. Perfect for an overnight stay.
Alistair, 1-night trip

8/10 Very good

I stayed here many times when I go HK for work, they have free shuttle bus service between hotel-airport-fair, so it is very convenient. However, this time I feel room is quite old and breakfast have less choice. Other things like space, service are good and staffs are very good service mind. Overall, it is still good to stay here for work, travel, shopping.
Chaiyong, 3-night trip

10/10 Exceptional

I really enjoyed my stay, i will very likely be staying here again if I come back to visit Hong Kong.
Krit, 4-night trip

10/10 Exceptional

Outstanding location and quality. Breakfast is great. The check-in staff was truly amazing.
Andreas, 2-night trip

10/10 Exceptional

We love it due to the location to the airport and outlet shopping. Everything in the hotel was fantastic.
Mark, 2-night trip

4/10 Fair

It was a very unique place but we had no cold water and the mattress was terrible.
Lesley, 1-night trip

10/10 Exceptional

The staff is courteous and accommodating. Tq so much for making our short stay comfortable.
Adylla Lyanna, 1-night trip

10/10 Exceptional

The place is great. Staff are kind and nice. Good dining options. Access to the Citygate outlets.
Arcangelo Mariano, 3-night trip

8/10 Very good

Will stay again
Man Yau, 1-night trip

10/10 Exceptional

It was great, generous to be upgraded to a suite with magnificent view and a little birthday treat. Nice staff and overall a pleasant stay. Great with free shuttle to airport.
Kajsa, 1-night trip

10/10 Exceptional

nice location!
2-night trip

10/10 Exceptional

Great for a short stay, dining, shopping and transport are easily accessible.
Mary, 2-night trip

8/10 Very good

The location is perfect who wants to have a quiet place. There is a big shopping mall next to the hotel, you can shopping and dining.
JUNGHWAN, 3-night trip

10/10 Exceptional

Perfect hotel for an overnight on Lantau island, perfect for visiting Tian Tan Buddha and Disneyland with the subway station and the cable car just 5 min from the hotel. Very friendly staff.
Saphir, 2-night trip

10/10 Exceptional

Convenient location, spacious room, friendly staff.
Mengwen, 1-night trip

10/10 Exceptional

itwas,so,good
Yumi, 2-night trip

6/10 Good

Good location meet my needs for being close to airport
David, 1-night trip

10/10 Exceptional

Spacious room. Good service. Shuttle bus to airport is convenient. Large outlet nearby
1-night trip

8/10 Very good

I liked how the hotel has a buffet, that is very nice.
Jenny, 1-night trip

8/10 Very good

Room is a little dated and could do with an upgrade, however very spacious and staff very helpful and make the experience easy and non stressful. Shopping outlet linked to foyer of hotel. Shuttle bus was very convenient.
Vesna, 1-night trip