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Pullman Reef Hotel Casino

5.0 star property
Luxury hotel with 5 restaurants, near Cairns Esplanade

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Pullman Reef Hotel Casino

Photo gallery for Pullman Reef Hotel Casino

5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Deluxe Room, 1 King size bed, Pool Views with spa bath | View from room
Junior Suite, 1 King Bed, View
Exterior
Exterior

Overview of Pullman Reef Hotel Casino

9.4

Exceptional

Property highlights

  • Casino
  • Parking available
  • Bar
  • Free WiFi
Map
35-41 Wharf Street, Cairns, QLD, 4870
Main amenities
  • Daily housekeeping
  • Casino
  • 5 restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower

Room options

Junior Suite, 1 King Bed, View

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room, Park View, 1 king bed with single spa bath

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior room, 2 King Single Size Beds City Views with Spa Bath

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Superior room, 1 King Size Bed, City Views with Spa bath

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior King Suite, City Views, 1 king bed with double spa

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Twin Suite, 2 Double size beds with Double Spa Bath

  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King size bed, Pool Views with spa bath

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Cairns Central Business District
  • Cairns Esplanade - 2 min walk
  • Reef Fleet Terminal - 1 min drive
  • Cairns Marlin Marina - 1 min drive
  • Cairns Central Shopping Centre - 1 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive
  • Cairns Station - 16 min walk
  • Freshwater Station - 18 min drive
  • Redlynch Station - 20 min drive

Restaurants

  • Ganbaranba Noodle Colosseum - 4 min walk
  • C'est Bon - 6 min walk
  • Prawn Star - 7 min walk
  • Imm Thai Cafe - 8 min walk
  • Salt House - 7 min walk

About this property

Pullman Reef Hotel Casino

Located 4.3 mi (6.9 km) from the airport, Pullman Reef Hotel Casino features a casino and puts you only a five-minute drive from Cairns Esplanade. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tamarind, one of 5 restaurants, which serves Fusion cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a rooftop terrace and a fitness centre.

Languages

Chinese (Mandarin), English, Hindi, Japanese, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 127 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 12.00 per night)
  • On-site valet parking (AUD 20.00 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Ropes course
  • Evening entertainment
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (4080 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Casino
  • 38 casino gaming tables
  • 455 casino slot machines
  • Casino VIP room
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Tamarind – This fine-dining restaurant specialises in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Flinders Bar and Grill – This bistro specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 150 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 39 per person
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 74.0 per night

Parking

  • Self-parking costs AUD 12.00 per night
  • Valet parking costs AUD 20.00 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.

Also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Does Pullman Reef Hotel Casino offer free cancellation for a full refund?
Yes, Pullman Reef Hotel Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pullman Reef Hotel Casino?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Pullman Reef Hotel Casino?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Reef Hotel Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pullman Reef Hotel Casino?
Yes. Self-parking costs AUD 12.00 per night. Valet parking costs AUD 20.00 per night.
What are the check-in and check-out times at Pullman Reef Hotel Casino?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Pullman Reef Hotel Casino?
Yes, the 26566 square-foot casino features 455 slot machines and 38 gaming tables.
What is there to do at Pullman Reef Hotel Casino and nearby?
Have fun with activities such as cycling, hiking and parasailing, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a casino. Pullman Reef Hotel Casino also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Pullman Reef Hotel Casino?
Yes, there are 5 on-site restaurants, featuring Fusion cuisine.
Does Pullman Reef Hotel Casino have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Pullman Reef Hotel Casino have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pullman Reef Hotel Casino like?
Pullman Reef Hotel Casino is located on the waterfront in Cairns Central Business District, a short 2-minute walk from Cairns Esplanade and 3 minutes' walk from Reef Hotel Casino.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast!! Yum!
Cathryn, 1-night romance trip
Verified Wotif guest review

8/10 Very good

Phillip, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Enjoyed/appreciated all the eco-friendly touches, land/indigenous peoples acknowledgement, and amenities like coffee/water in the lobby, etc.
Danielle, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Wotif guest review

8/10 Very good

Needs an update but over all good value
Mark, 1-night trip
Verified Wotif guest review

10/10 Exceptional

The concierge staff were faultless, so helpful, kind, obliging and friendly. Our room was beautiful and clean and had all the thoughtful little items to make us feel comfortable in a home away from home. Our only negative feedback would be that we had to ask housekeeping twice on two occasions to refill or restock. Once on the first day and again on the third day. No big deal really and they were so apologetic and kind when tending to our room. Otherwise our stay was perfect.
Donna, 5-night trip
Verified Lastminute guest review

10/10 Exceptional

Extremely clean. Staff were lovely and checked in with us daily. Will be definitely staying again on our next visit.
pat, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

ADAM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional